“Can find very good bargains here at times - better even than Amazon/Ebay at times. Reliable e-commerce platform generally, and if they find a seller listed under their banner that is not performing (eg. seller that has advertised products but unable to fulfill the sale/taken your money but no product has arrived, then they bar them from the platform and refund your money themselves).
Also give cashback as an additional perk! I always check this site as well as Amazon/Ebay etc regularly for products that I am looking to buy.”
“Ordered on 10/06/24 one week later no delivery no emails explaining what is going on. Tried to find how to contact, but no luck. On their website it tells you to log in as a guest press this and that you’ll receive an email. Done all that never received an email . I am actually fuming 😡”
“Still not received item, 1 week after the delivery date, send me emails to ask how my order was with them, I await their reply. I wont hold my breath though.”
“I have recently discovered this site after a recommendation from a friend.
I wish I’d know of this company sooner!
I have already purchased a few items and have been happy with every single one!
There is a good choice of products at very competitive prices.
Just keep in mind that when you order goods they come from individual companies so OnBuy.com have no control over delivery times.
They do check though that you have received your purchases and are happy and satisfied with them.
You also get a chance to review both your purchases and the seller!
I am satisfied and confident to continue to buy from OnBuy.com and would recommend it to family and friends!”
“They advertise low prices in comparison to other online platforms, but after you place an order, they apologise for the delay and promise to send your purchase the following week, but you never receive it.
This fake website The UK government must take action and put a ban on this website.”
“Searching for a table, saw this one and that one but then crossed paths with OnBuy and I found just what I was looking for. Free shipping too which is bonus.”
“I received the wrong product. Ordered 30ml Medik8 C Tetra Luxe, but they sent the cheaper product 30ml Medic8 C Tetra. I tried to contact them many times by email but the message came back as request failed security, so I've resorted to sending them a letter!!! Just wish they could be contacted by telephone. So frustrating and disappointing.”
“Found a Michael Kors beautiful ladies watch it was a excellent price. The watch looks better than the picture. The whole experience was excellent, the watch was well packed & the delivery was very fast. I will be using OneBuy again. 5 stars 🌟”
“Bought a 120 inch projector screen sent it back to the seller in the uk as instructed and paid for the postage now being asked to pay another £34.60 which I am not responsible for trying to contact onbuy.com is a nightmare you go on to there website it says contact onbuy keeps coming up saying error so no way of contacting anybody regarding this issue and still no refund of £197”
“I recently ordered 40 rolls toilet tissue through OnBuy.com
Three days later I received only 20 rolls by Amazon.
I complained about it.
Then, I had an email from E commerce Enterprise’s Sophie.
She apologise it their error, however I haven’t received the missing 20 rolls yet. She didn’t give me any reference number.
How can I communicate it?”
“Impossible to contact On Buy following nil delivery of wire fencing product L8/15/50. Requested by On Buy to submit submit review despite previously making them aware of product delay and receiving wooly response about Hermes despatch from seller LMstarZ.They duly omitted my review. Not very professional. I intend to persist with this non delivery issue until On Buy formally responds to my query and product is delivered.”
