One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.62

4.6 Rating 2,637 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,637 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service thanks”

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Posted 2 months ago

“The rescue arrived in literally 15 mins! Got us going in about 30. Very happy”

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Posted 2 months ago

“My hasn’t car hasn’t been fixed, no attempt to try and fix it, just checked the battery and told me to get in touch with the company that sold the car to me”

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Posted 2 months ago

“When I was able to log the breakdown on the portal The service was good and car was recovered as promised with 75 minutes. However she trying to log onto the portal at night it proved impossible. I am tech savvy but had log one securely stored on my computer but obviously in the car I only had my phone. A more direct booking over the phone would have been helpful. Also at 10.30 pm I would not have been able to arrange a garage to take my car. Fortunately I limped home and sorted in the morning. Gave it three stars because it worked this morning but last night would have given it no stars!”

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Posted 2 months ago

“LP5 was very nice told me what he was doing temporarily fixed the problem so I could get home”

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Posted 2 months ago

“Arrived before time and did a very good job for me.”

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Posted 2 months ago

“Came on time and very friendly”

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Posted 2 months ago

“Didn't make anything a problem and arrived as appointed”

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Posted 2 months ago

“Punctual and polite. It would be good if people could pre-book the day it needs collecting. LP5”

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Posted 2 months ago

“Exellent response time as arrived earlier than estimated. Great service from the recovery man who ensured that me and my veichle got to my garage safely. Thankyou One Call Rescue”

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Posted 2 months ago

“Quick response answered my questions”

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Posted 2 months ago

“My hime start breakdown was solved quickly and efficiently. The driver identified the issue and had the correct tools to get me going again. It was a simple flat battery but I was able to get the car up and running and have it replaced.”

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Posted 2 months ago

“Only just called they have given me a time that they will be at my address hopefully they can solve this problem, the service up till now has been great”

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Posted 2 months ago

“Once I initially got through response was quick and simple. The initial subcontractor they were going to use was going to take four hours so I rang they cancelled that job and I had somebody with me within 30 minutes.”

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Posted 2 months ago

“Well initially I wasn't happy ! Found it frustrating to have to report a breakdown on the portal rather than speak to an agent. That said, despite the frustrations of the process, GN3 was patient and respectful. She tried to advise and offer objective self help”

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Posted 2 months ago

“Excellent 5* I have never had to wait more than an hour. Highly recommended”

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Posted 2 months ago

“For username LP5 Arrived sooner than expected which was well appreciated. Everything went smoothly. Soon arrived at designated garage. Friendly and polite. Very pleased.”

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Posted 2 months ago

“Came super fast and started my car up very quickly! Good recommendation on where to take my car. Very pleased with this service”

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Posted 2 months ago

“The service was great. I expected to wait around for hours but they were there really quickly and took the car straight to the garage”

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Posted 2 months ago

“One call rescue provided me the most excellent first class service the rescue guy arrived when one call text to give me a time the one call guy on the phone made sure I felt safe as I was in the middle of the Peak District at night when the rescue guy arrived he explained one call use local people and make sure your collected within two hours , the guy took me home to Liverpool honestly this is the best insurance company in the world I would recommend you be a gold customer it’s so worth and I could get signal and get through straight away to one call I can’t thank them enough my agent was JJ1 Thank you again”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 2,637 reviews