One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,436 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, your driver/mechanic arrived earlier than expected. He diagnosed the problem, made a temporary repair then followed the car until I arrived at our chosen garage. Very pleased with the service 👍”

Helpful Report

Posted 2 months ago

“Unfortunately had to use the breakdown service a few times due to different issues with our car the only consultant is the quality of service from the breakdown service absolutely first class and the operative so helpful and friendly”

Helpful Report

Posted 2 months ago

“Came very quickly and tried to get the car going but had to go to garage. Tony was very good very curtiuse.Thank you”

Helpful Report

Posted 2 months ago

“The person I spoke to on the phone was, very polite, helpful , considerate and explained thinks clearly. Break down was recovery was swift arriving 35 mins earlier than I was expecting.”

Helpful Report

Posted 2 months ago

“So easy to report a breakdown and within 20 mins I had someone outside my hotel. Highly recommend.”

Helpful Report

Posted 2 months ago

“Very fast service. The breakdown driver was friendly and very cheerful”

Helpful Report

Posted 2 months ago

“Easy to get help online. Only problem I had was my debit card details are on my phone so couldn't use them. Was able to text friend and she paid. I think PayPal would be good idea. Guys were great who came to the car. Fixed battery and advised me to get new one asap. I went straight to Halfords and got one. Many thanks. Edna van der Meer”

Helpful Report

Posted 2 months ago

“Efficient service”

Helpful Report

Posted 2 months ago

“He quickly friendly very good took me to my home address no problems”

Helpful Report

Posted 2 months ago

“Able assist came quickly about an hr. They rang and the man was very helpful. He was brilliant. My problem is calling One Call 3 times. The first and second call the guy couldn’t wait to finish the call. Was happy for me to be left stranded. It takes approximately 1 min and 9 secs after listening to the lady finish her promotional speech for an advisor to take your call. The third time the guy was helpful and I did mention he actually helped me more than the 2 previous phone calls.”

Helpful Report

Posted 2 months ago

“TF3. Efficient and effective service.”

Helpful Report

Posted 2 months ago

“I’m happy because they responded very quickly and came quickly to recover my car thank you”

Helpful Report

Posted 2 months ago

“Fabulous service from the roadside technician. Really helpful and efficient. Got me back on the road quickly.”

Helpful Report

Posted 2 months ago

“One Call Rescue service was fantastic was so happy with the communication and the excellent service Provided”

Helpful Report

Posted 2 months ago

“Reviewer “From making the call to find out if the problem with my car was covered (as I wasn’t sure) the help to respond, response and the arrival of the recovery guy was second to none. I was treated very professionally and felt valued as a customer by those that helped me. thank you One call team. I have previously recommended your company and will continue to do so. Keep up the good work 😀”

Helpful Report

Posted 2 months ago

“I used the portal to organise the rescue, I tried using the 084 number but none of our mobiles would allow us to use that number,a free one might be more helpful. Tf6 arranged a break down company in Nottingham to come out too us . They arrived well into the estimated time frame,two very polite friendly guys arrived and got the the car restarted and we then drove back to Sheffield. They thought it was either the starter motor or the battery. Straight to our local garage, it turned out to be the battery,new one fitted. Thanks for helping get us back home, without a lot of fuss .”

Helpful Report

Posted 2 months ago

“Very satisfied with the service provided.”

Helpful Report

Posted 2 months ago

“Helpful person on the phone ,talked us through what to report on- line ,which was easy for us pensioner s ! Got tx say rescue agent be with u in an hour,arrived 40 mins ..lvly Darryl sorted problem n stayed while we drove away.”

Helpful Report

Posted 2 months ago

“I was told they would be there within the hour, he was there within 15 mins and car fixed within 20 mins, excellent service and very polite and methodical mechanic. Really pleased with the person who came out to me, sorry didn't get his name.”

Helpful Report

Posted 2 months ago

“Great service and polite and helpful driver. Good communications.”

Helpful Report

Posted 2 months ago

One Call Rescue is rated 4.6 based on 2,436 reviews