One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 2,013 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the car started and advised what to do next .”

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Posted 3 years ago

“The service provided from the breakdown driver was very friendly and helpful. Did not realise there was a £20 fee to cover this however. Many thanks to Joe. A credit to the company.”

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Posted 3 years ago

“My call was answered promptly by Leanne, who dealt with my problem efficiently and very caring. The recovery man, sorry I don't know his name, came very quickly. He was extremely helpful and friendly. A very good experience altogether. Thank you !”

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Posted 3 years ago

“Quickly answered the phone and arranged my car to be towed to my garage. More than happy with service provided.”

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Posted 3 years ago

“I broke down on a busy road on the Moors, phone reception was poor. I managed to get through to Leanne who was very friendly and kept calling me back when the call failed. She sent for recovery and kept me informed the whole time. The recovery man, Rob, was also very friendly and efficient and kept me updated on his ETA. I’ve never broken down before and found this to be great service from start to finish. Thankyou”

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Posted 3 years ago

“They were very quick to respond and made me feel at ease they recovered us within 30 minutes of initial call absolutely amazing as was on holiday , highly recommend x”

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Posted 3 years ago

“Great service called at 11.43 as I had broken down at 13.07 recovery arrived fixed problem on my way by 13.30. Very nice and friendly recovery driver”

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Posted 3 years ago

“Very happy with service”

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Posted 3 years ago

“Prompt response, competent recovery staff member who explained the fault and gave good advice.”

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Posted 3 years ago

“Very grateful for the recovery by BRITALIA done at Hinchley Wood on 27th August 2022 . Didnt get chap’s name but he was courteous, helpful and professional. He arrived quickly , only 45 minutes after I reported the breakdown. One call operator was also effecient and as mentioned theres the useful app where you can see the travel progress of the recovery vehicle coming to get you .”

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Posted 3 years ago

“The truck and driver arrived very near the time I had been told, the driver came over and spoke to me asking what had happened, he then loaded my car on without any bother, he then asked me to go into the cab, he was very friendly and put me at ease, I then had a good safe journey home, the driver was first class”

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Posted 3 years ago

“Very good and fast service”

One Call Rescue 5 star review on 27th August 2022

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Posted 3 years ago

“The call handler was very efficient, polite and informative. She went the extra mile by calling me back to give me an update in my second recovery vehicle (first one could only do 60 mile radius). It was useful to receive a text giving an appropriate arrival time of the recovery, and extremely useful to be sent a link to track them so you knew they weren’t far away. Absolutely brilliant service from start to finish, thank you.”

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Posted 3 years ago

“Leanne Warren was very helpful and efficient.The handling of my breakdown was extremely professionally dealt with . Josh delivered my car to my home with the minimum of fuss and made my difficult situation much easier to cope with .”

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Posted 3 years ago

“Really lovely man called Keith came to my rescue.”

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Posted 3 years ago

“Very good sevices”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“All customer service reps I spoke to were extremely helpful when I phoned for rescue and went out of their way to solve the situation.”

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Posted 3 years ago

“All customer service reps I spoke to were extremely helpful when I phoned for rescue and went out of their way to solve the situation.”

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Posted 3 years ago

“The call operator was very helpful and efficient telling me everything I needed to know. The Recovery driver from DJ Recovery of Ipswich arrived earlier than expected which was great and he was very helpful and pleasant. I was very impressed and pleased with One Call insurance breakdown cover.”

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Posted 3 years ago

One Call Rescue is rated 4.6 based on 2,013 reviews