One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,436 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When my car broke down taking my kids to school, the guy I initially spoke to was rather evasive and unhelpful and actually cut me off as I was arranging to pay the call out fee. He even suggested the call out mechanic wouldn't be able to diagnose the problem and would just ask me to contact a garage! However, when I called again a minute later, the 2nd advisor was very helpful and when the recovery man turned up within the hour he restored my faith as he looked at the problem and then towed my car to my usual garage a few miles away. Nothing was too much trouble for him.”

Helpful Report

Posted 5 years ago

“Lanes Recovery-the driver was excellent and very helpful, efficient and on time. One call made no offer of transportation for the driver and passenger. In fact told us we needed to find our own way. Broke down in the middle of nowhere and no questions asked about age, mobility and vulnerability of people. Covid is not an excuse for ignoring duty of care.”

Helpful Report

Posted 5 years ago

“GN3 was very helpful and polite. She called me back with relevant updates”

Helpful Report

Posted 6 years ago

“Call handler was very helpful and polite. However I did have a 2.30 min wait for the recovery truck. Would have like faster recovery time.”

Helpful Report

Posted 6 years ago

“Advisor very helpful, but was not expecting to pay £20 for breakdown as was covered by insurance policy.”

Helpful Report

Posted 6 years ago

One Call Rescue is rated 4.6 based on 2,436 reviews