One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,989 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting time a bit longer than expected, but once on site identified and rectified problem quickly and efficiently. Helpful and professional.”

Helpful Report

Posted 2 years ago

“Brilliant service”

Helpful Report

Posted 2 years ago

“Re Car Breakdown. The various members of staff I have spoken to re my car problem, have all been very helpful. I only have recovery insurance. Yesterday when the engine problem occurred One Call arranged the pick up to my home. Today, as I type this message, my car is now on it's way to the garage I use for my annual service.(unfortunately I was not able to get the second pick up as part of my recovery insurance). The only problem I have had is finding the correct telephone number to arrange the pick up. (obviously I manged it in the end.”

Helpful Report

Posted 2 years ago

“Friendly and quick”

Helpful Report

Posted 2 years ago

“Came earlier than expected loaded n unloaded home safe n sound n driver had good knowledge of area to help me rectify the problem very happy with the service”

Helpful Report

Posted 2 years ago

“Helpful and professional and quick recovery.”

Helpful Report

Posted 2 years ago

“Decent guy, got the job done and came very quickly! Happy days”

Helpful Report

Posted 2 years ago

“The app was good no long ques on the phone 3 touches and was on way”

Helpful Report

Posted 2 years ago

“Both the lady I spoke to when reporting my break down and the agent who attended the breakdown the service was excellent”

Helpful Report

Posted 2 years ago

“Very quick service, lovely man that rescued us, no problems at all”

Helpful Report

Posted 2 years ago

“initial contact person acted quickly and efficiently, recovery driver also very considerate.”

Helpful Report

Posted 2 years ago

“They came within the hour as I was told, recovered my car and took it to a garage of my choice.. Would Definitely Recommend”

Helpful Report

Posted 2 years ago

“Very happy with prompt and efficient service the lady I spoke to was excellent”

Helpful Report

Posted 2 years ago

“The mechanic that came to change my wheel has stripped the lock and wheel nut! I unfortunately had another puncture the day after in a different tyre but we can’t get that off now? I’ve ordered a new nut but will be 3 weeks! I am self employed and can’t earn any money so not a very good experience!”

Helpful Report

Posted 2 years ago

“The recovery guys were really quick and so friendly in fact I couldn’t believe how quickly they got to me! My only issue was that one call needed a postcode for the recovery and it was really difficult to find one for the dual carriage way that we were on.”

Helpful Report

Posted 2 years ago

“The issue I had with my breakdown was dealt with in an efficient and sympathetic manner by the call handler. They ensured that I had the best outcome to my situation.”

Helpful Report

Posted 2 years ago

“Very prompt and helpful service. The driver was very friendly and knowledgable and took the car and us to the local dealer to get it fixed. Very impressed all round.”

Helpful Report

Posted 2 years ago

“I have used One Call a couple of times for a flat battery. On both occasions the guys have been great. Today I had another flat battery due to car not being used in a while. "David "was fabulous--nothing too much trouble for him.--Turns out the problem is more serious and needs garage attention. David couldn't have been nicer and I wanted to recognise him.”

Helpful Report

Posted 2 years ago

“Very easy use and prompt”

Helpful Report

Posted 2 years ago

“Jon was really helpful, he went above and beyond to help me get into my car. I really appreciate it, thank you.”

Helpful Report

Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,989 reviews