One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,170 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Had a flat battery. Had not used the car for weeks because of the lockdown. Guy turned up within an hour and got the car going. No problem.”

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Posted 4 years ago

“Had a flat battery due to weather. Called One Call and they were here within 2 hours of the call. Excellent service”

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Posted 4 years ago

“The whole episode was courteous. The saddest thing was the rescue team omitted to call me, explaining his delay. After 3 hours of waiting, yet being told it would be approximately 90 mins. until the rescue team came, I had to call back to One Call to find out what was happening. All was resolved when he did arrive - 10 mins in total. Very courteous and helpful.”

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Posted 4 years ago

“I had a flat battery and my car was on my drive. Repair man got me going and adviced me to charge battery. Very pleased. Would have given 5 stars but had to wait longer than I was told.”

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Posted 4 years ago

“Very efficient. Thank you”

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Posted 4 years ago

“I had a problem and it was sorted quickly and efficiently. You just forgot to let me know that because of covid The recovery guys were not taking passengers. Thank you.”

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Posted 4 years ago

“fast and professional response. thankyou!”

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Posted 5 years ago

“Initial contact very easy by phone and there was a very prompt response to my call. The mechanic was very helpful and knowledgeable - willing to talk to the garage I was planning to use if he couldn't solve the problem. This is the first time I have used One Call Rescue and I was very impressed.”

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Posted 5 years ago

“CF9 dealt with my problem, a flat battery, car was outside my home so had to pay £20 to get it fixed. Mechanic was quick efficient and friendly very pleased to be back on the road again!”

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Posted 5 years ago

“Wait time was good. Engineer stated My battery had a fault and was told would need a new one. I was offered to have a new one fitted at £75. Was sorted in minutes.”

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Posted 5 years ago

“Great customer service , assistant was really friendly, just the wait time was to long. I received the approximate time and the RAC came at that time.”

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Posted 5 years ago

“The £20 call out charge is a bit annoying as I could have probably sourced my own separate cover for similar money and not incurred the charge, overall the customer & service where excellent.”

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Posted 5 years ago

“Very good service told me it would be about 90 minutes, break down man got intouch with me within 8 minutes and was there in 30 minutes”

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Posted 5 years ago

“The call handler was very efficient and the cost and information given was precise. He was very courteous and helpful. Ref CF9”

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Posted 5 years ago

“Lovely guy, mate me feel safe. Although I waited two hours for thr recovery.”

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Posted 5 years ago

“SW6 Stuart, fast efficient breakdown help.”

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Posted 5 years ago

“DN2 Contacted one call spoke to David who assisted with getting breakdown recovery to assist with my car and taking it to the garage of my choice. David went the extra mile today and was polite throughout the conversation. He was knowledgeable and got the correct information if asked.”

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Posted 6 years ago

“Very helpful on phone got to me in two hours but sorted me out so I could get on my way will definitely use them Again very nice costumers service”

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Posted 6 years ago

“Polite & dealt with problem quickly & efficiently”

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Posted 6 years ago

“SW6 was supportive and sorted out what was needed Thank you”

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Posted 6 years ago

One Call Rescue is rated 4.6 based on 2,170 reviews