One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,442 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben was knowledgeable, helpful and knew his stuff. Speedy recovery. No worries, no issues. Thank you.”

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Posted 3 years ago

“Ben dealt with my call very efficiently and politely which is not always the case in today’s busy world. It was a pleasure to deal with him.”

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Posted 3 years ago

“System seems to work. Callout was on time and we were quickly on our way, although I didn't know about the £20 call out charge. Turned out that the battery was on its last legs and the booster charger worked its magic.”

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Posted 3 years ago

“Thank You One Call for your speedy recovery and to Ben,and Joe for your patients, help, and polite Service it was very much appreciated guys. Would definitely recommend One Call 👍”

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Posted 3 years ago

“Delighted to hear I'd been upgraded to cover home breakdown as I work for the NHS. Really great bonus, thank you.”

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Posted 3 years ago

“Very prompt and efficient service.”

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Posted 3 years ago

“On both days, perfect delivery of service. Thank you.”

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Posted 3 years ago

“Superb service . Best Insurance Company I've dealt with . Always a friendly supportive and efficient service . Would always recommend One Call.”

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Posted 3 years ago

“Excellent customer service from your colleague who answered our call. Breakdown assistance arranged by the lovely gentleman I spoke to. Keep up your excellent service and thank you to you all for making a stressful situation so much more and removing the stress Thank you again”

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Posted 3 years ago

“Excellent service from the agent on the phone to the breakdown guy called Jack who got me up and running and explained what had gone wrong”

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Posted 3 years ago

“Thanks Brad, Great customer service.”

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Posted 3 years ago

“Was helped by Stuart, who was so very helpful. I couldn't get home from Lincoln to Surrey due to car breaking down. He was able to offer several options and found a recovery agent who could also repair the car.”

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Posted 3 years ago

“Prompt and polite service”

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Posted 3 years ago

“Excellent, prompt and efficient service, despite access/loading problems my car was taken to local garage. Thank you to both teams involved.”

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Posted 3 years ago

“i logged a call over 2hrs ago! still waiting alone side of motorway!”

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Posted 3 years ago

“Excellent service provided. Thank you.”

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Posted 3 years ago

“Can thank one call rescue enough, from the first phone conversation to them picking my car up, they were very helpful. They said a time and stuck to it. The mechanic was very knowledgeable and helped sort everything else out. Keep up the good work”

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Posted 3 years ago

“Very helpful on the phone, arrived before their expected time, excellent service.”

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Posted 3 years ago

“I would have given 5 stars but at first you insisted I pay £20 before you would recover my vehicle. I did not have a bank card with me or means to pay and this totally stressed me out. The recovery was speedy and the breakdown driver followed me home to make sure I got home safely. This part of the service was excellent, but payment of £20 upfront, really????”

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Posted 3 years ago

“5 hours it took for the service to arrive”

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Posted 3 years ago

One Call Rescue is rated 4.6 based on 2,442 reviews