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Opendoor Reviews

4.4 Rating 3,304 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Opendoor 5 star review on 30th October 2023

Opendoor 5 star review on 5th September 2023

Opendoor 5 star review on 27th May 2023

Opendoor 5 star review on 8th April 2023

Opendoor 5 star review on 10th November 2022

Opendoor 5 star review on 10th November 2022

Opendoor 5 star review on 28th August 2022

62

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a joke... wasted my time sending pics and videos, had me waiting for weeks and then said they were not interested. Even left some gimmick lock at the door...”

Posted 2 years ago

“I sold my condo to Opendoor. The closing date was 06/01/2021. After signing the closing document on 05/28/2021, we expected to receive $280522.42 that is the DUE-TO-SELLER amount shown on the closing statement. They called me on 06/02/2021 and told me that they made a mistake on one of their documents and asked me to sign an addendum. This addendum states to void $5000 credit to the sellers. They assured me that it was just for documentation purposes and nothing would change. I thought it was weird at first, but they told me that signing the addendum wont change anything. I trusted Opendoor. So I signed the document. They sent me $276721.09 on 06/03/2021. I was puzzled why there was $3801.33 short. They told me the reason was I signed the addendum. I was shocked! Even though it is not a lot of money, how can Opendoor just lie to their customers who are willing to try a new way to sell their property to them? I dont know how much $3801.33 means to this publicly traded corporation, but it means a lot to me. It means a lot to me, not only because I lost $3801.33, but also because I took their words for it and the Opendoor failed my trust. If anyone plans to sell your property to Opendoor, please be aware of how they practice their business. I am not going to disclose their employees' names here. If anyone wants to verify my comments, I will provide more details.”

Posted 2 years ago

“Absolutely worst company to go through! Will NEVER do it again. I do not recommend”

Posted 2 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at support@opendoor.com so we can look into this matter!

Posted 2 years ago

“Opendoor buys very low and turns around and sells very high without making repairs the penalized the previous owner for. They could careless about the everyday consumer.”

Posted 2 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at support@opendoor.com so we can look into this matter!

Posted 2 years ago

“I recently had an offer I had to cancel because I was going to back out of the market because I kept getting out did. My agent finally found me a house I'm under contract I went back to opendoor to get an offer. I need what equity and getting out of this house to process my loan and it is taking over week with no expected date to get me my final offer, now i amhave to go with to different companies like offer pad and Marks Spain to get offers and do more walk through while packing and working 65 hour weeks. I chose opendoor for the speed and convenience however this doesn't not seem to be them any more. if you are looking for a quick turn around on an offer, offerpad gives your final offer in 24 hours. since we signed on a 4week closing I simply can't wait for opendoor to come back with an offer and possibly lose the house. the seller needs this set date and I've been outbid to many times to let go.”

Posted 2 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 2 years ago

“They are a sham company. They want to buy for pennies on the dollar.DO NOT DEAL WITH THEM.”

Posted 2 years ago

Maurice, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 2 years ago

“Awful customer service, everyone seems incompetent and ill equipped to answer questions.”

Posted 2 years ago

Hi, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to look into it. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 2 years ago

“Bought a house where they were the seller... completely unfriendly and impersonal experience and they were not negotiating in good faith. Getting a repair credit was like pulling teeth. Then, when the house didn't appraise they TOOK AWAY the repair credit and came back with a smaller price concession. When we countered they came back with a HIGHER before. price than before. Opendoor doesn't care about doing business with integrity, they only care about flipping homes for maximum profit, not taking care of the property or any damage inside it. I will NEVER do business or recommend them to anyone ever.”

Posted 3 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“Tried to lowball us $50,000 off of actual selling price. Get an independent agent, don’t go for these companies who’s goal is to make as much equity off of you. You will be a sucker.”

Posted 3 years ago

John, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“I wanted to think the best of OpenDoor from the beginning, especially after reading some of their mission statements and considering that competition in real estate can sometimes mean benefits for the consumers. However working with them so far has been far from ideal. Once we agreed to their offer it took four days to receive the wiring information (in fact I got it moments before the inspection). That alone would not be bad but after that the inspection came back with many items but really 3 mattered the most, 3 items in fact that prevents anyone from obtaining homeowners insurance in the state of Florida. The home was listed with conventional loan as an option. The items that were found were aluminum wire throughout the home, polybutylene piping, and a roof that no one is sure how old it is but has soft spots and appears to be leaking in multiple places. I still found it reasonable to pursue the home if just the major repairs were fixed (there were also fixtures out, and some other items that did not work such as the range hood and various other things). We sent a request for repairs with a focus just on the big items and it has been 5 days with no answer, despite many emails and many calls. Currently we are almost to the end of the inspection period and it seems like working with OpenDoor has been a waste of time. I hope you have a better experience than me but judging how insanely difficult it is to get ahold of anyone I can only say pray you do not have any issues.”

Posted 3 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“Useless, they ask you questions, and questions, initially that makes sense, and then more questions, collect your information, and when you think this is it, they avoid to give you final answer. Whatever you tell them they have always next questions. Do not trust them. Just usual internet business based on misleading and trying to make bucks by selling leads to real estate agents.”

Posted 3 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 3 years ago

“I’m was in the process of buying from opendoor. It’s the house across the street from my best friend, a dream come true! Everything was going fine until the appraisal came back $36,000 less than the asking price! There were also 27 pages of repairs needed after inspection. Opendoor absolutely refused to negotiate on price or repairs and I had to back out. Who doesn’t negotiate at all on a house?! Their communication is awful, too. I still haven’t heard back from the agent about canceling.”

Posted 3 years ago

Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 3 years ago

“Terrible experience with open door!!! I wish I could do zero star! My husband and I were offered 415k+ initially for our house in Georgia, it dropped to 355k -2k for repair for the final offer after we when through all inspections. Our 7 year old house is in very good move in ready condition, and we provided builder documents which has even higher square footage than we initially submitted, but didn't change anything on the final offer. I wonder how opendoor is running business like this, and how they are keeping their promises! Very angry.”

Posted 3 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 3 years ago

“Offers we fair. The foundation company they used seems kinda shady and listed items that were not an issue and higher than standard prices to fix. The deal breaker was the super shady title company they used. They freaked out cause the house was under a land trust. They had never heard of what a land trust is a freaked out and denied insuring the title. In the end was a blesing..in this market I was able to get a lot more $ going with a different company. Was going to sell many homes via Opendoor..but not now. Took title company 4 days to tel me why it was denied..wouldn't give an answer. In this market DONT list with opendoor..list normally and you will get a lot more money”

Posted 3 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 3 years ago

“We saw one of the most unclean houses for sale by Opendoor on Kit Carson Trl in Anthem, AZ last week; including one toilet having diarrhea splattered. But my wife wanted the house as market is tight. We offered $18K above selling price. Inspection showed many problems including a leaky 20-yr roof and a dismantled irrigation system. Inspector recommended roof be replaced. Opendoor said no and tried to offer $5K back (of the extra $15K we offered). I told my wife that with $5K we could buy many buckets to catch the rain. In the future, if a realty company can not pay a few dollars to clean the house, they are not going to replace a roof. It is a seller's market and they will find some victim that is more desperate than us. Unfortunately, the lowest star rating you can give is one. I am going to attempt to place 2 photos of the toilet.”

Posted 3 years ago

Thanks for letting us know about this Del. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 3 years ago

“If you are a buyer, RUN! Opendoor over prices houses and they will not lower the sales price when your appraisal comes in low. They expect you to pay $20,000 over appraised value. So after you’ve dropped over $1,000 on an inspection and appraisal you are forced to cancel the contract. Despicable way to do business!”

Posted 3 years ago

Hi, sorry to hear that this was your experience with us. We always strive to provide a stress-free, positive experience with Opendoor, but if we've fallen short, we want to look into it. Could you please reach out to community@opendoor.com so we can investigate? Thanks a lot!

Posted 3 years ago

“Opendoor is absolutely the worst - do not use them to buy or sell - run away from any deal where they are the seller. We had a direct bad experience on a deal we just had to cancel. They put a house on the market overpriced, we had to bid full price to be considered in this market and went into the deal in good faith.. The only thing we asked is that the house appraise to value!. Does Not.... it is 15,000$ over priced. So we are happy to pay the full appraised value..., will they reduce..., will they even counter..., No - nothing. Standing on this 15K$ overpriced amount. No one in their right mind pays waaaay overprice for a house unless its a show place - and this house was nice, but no show place. The appraisal was fair and no comps are showing close to what they asked.. We had to walk away. So for us - this company stinks!! In my opinion, It is not honest, It does not operate in good faith. Run from Open-door. Oh.. and if you were wondering ..the house is in the Brandon,FL area.... and with what Im now reading about this company and similar issues other people are having - I will not even put in an offer to this bunch.”

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 3 years ago

“Bought a home from Opendoor. Absolutely awful customer service and lengthy process. Won't go near an Opendoor home in the future. Horrendous experience.”

Posted 3 years ago

“I have a beautiful new 4 bedroom lakeside home in Florida. I contacted Open Door and the first representative did the walk through with me. Next day no contact. Called him and said we cant make you an offer. No reason. Called another Open Door representative and same result. No call back, no reason. Not a good way to do business. Very unhappy you could at least tell me why rather then just ignore us.”

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and have connected with our team to follow up regarding your offer request. Please feel free to reach out to community@opendoor.com with any additional concerns.

Posted 3 years ago

“Company ran ad add that simulated a doorbell at the beginning of said advertisement. Dogs went crazy at 11:00 PM and woke up the whole household. All I want to do is watch a YouTube video, wind down, and go to bed....I don't need need Opendoor's poor advertising strategy waking up my kids.”

Posted 3 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 3 years ago

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Opendoor is rated 4.4 based on 3,304 reviews