Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,418 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't buy a home from OpenDoor. They are extremely difficult to work with. In addition, their version of "make ready" leaves a lot to be desired. These idiots removed every blind from the house, took off the plug and switch covers, Spray-painted INSIDE the gang boxes, only replaced half the covers, painted over wall paper after spraying a terribly uneven orange peel texture over it and the rest of the walls, got paint splatters all over they didn't clean up and neglected to disclose many areas of hidden damage that it turns out they had to know about. All the functional repairs they are supposed to make weren't done except for the roof. The people they hired to fix the roof destroyed the gate and a section of fence and they still refuse to repair the damage. Absolutely will never work with them again, from either side of the equation.”

Helpful Report

Posted 3 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 3 years ago

“We had a very good experience with Opendoor. The process was fast, easy and secure. Would recommend to everyone”

Helpful Report

(Killeen_tx) - Posted 3 years ago

Hi Joseph, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“David Nunez was my representative and was fantastic!!!!”

Helpful Report

(Houston) - Posted 3 years ago

Hi Kim, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“David Nunez was my representative and he was wonderful!! Great service, easy and I got a very fair price for my house.”

Helpful Report

Posted 3 years ago

Thanks for spreading the word about Opendoor, Kim, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Amazing! From beginning to end it was so easy! The offer we received was very generous and so fast. I really appreciate my customer experience manager too. Every question was answered right away, they even uploaded our pics for us when we only had pdf's. I will only use open door from now on. Thank you for everything~!”

Helpful Report

(Las_vegas) - Posted 3 years ago

Karina, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Delivered as promised. No hassle, fair price”

Helpful Report

Posted 3 years ago

Thank you for supporting what we do, Bob, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“DO NOT USE this company, I was seriously considering using Opendoor to sell/buy a new home, but I definitely will NOT use them now, My son is buying and selling his house through Open Door and it has been nothing but STRESSFUL for him, they found their house at the end of August, all offers etc were accepted. He expected then to be closing and moving by October, in October they told him it would not be until November 12th, the end of October he received a call that everything would be a go for November 8th to close on his house now and November 12th closing on the house they are moving to. Today just 1 week before they are to close, his wife received a call stating they cannot close on the 12th. WHAT???? they said the appraisal has not been done, Are you kidding me, this company has had over 2 months to do an appraisal on the new home and they have not done it??? And the guy just called last week saying everything was good to go. I myself along with several others have taken days off work to help him move on the 12th, and now OpenDoor is messing with him yet again over this transaction. So now a week before he is to close on his new home and having to be out of his old home by the 15th, they are telling him he probably wont close until the 22nd. What is opendoor trying to pull? are they just screwing him out of his old home? I'm thinking maybe an attorney friend should get involved. I will DEFINITELY NOT use Opendoor for ANYTHING and I will tell everyone I know NOT to use them either. How awful to become homeless because of a shifty company. If this is not resolved and my son does not have a new home to move into, we will be reporting to the BBB and be hiring an attorney to sue them. They have one week to get their stuff together and close on that house on time. To me this is a breach of contract. NO WAY will I be selling or buying a house through Opendoor, I am too old to have this kind of stress in my life........Please anyone reading this, if you know what is good for you, DO NOT believe anything they say, DO NOT use this company to sell or buy your home.”

Helpful Report

Posted 3 years ago

Hello Jan, We always strive to provide a stress-free, positive experience with Opendoor, and we would like to learn more about what happened. Could you please reach out to resolution@opendoor.com with your name and property address so we can investigate? Thanks a lot!

Posted 3 years ago

“Opendoor & Alex were one of the worst companies I have ever worked with. It took many phone calls, texts, emails and property appointments for them to say we will not be extending an offer because your house needs repairs. THERE ADVERTISEMENT: no showings, don't worry about repairs and get an instant offer is a lie. What a complete farce and waste of time. Do yourself a favor and just find a good realtor. CAUTION!!!”

Helpful Report

Posted 3 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 3 years ago

“Process was quick and simple and the team was very responsive, but final offer was ~$60/sqft lower than meaningful comps in my area with no clear explanation as of why. With Zillow out of the market, they have no major competition in this type of sale and it looks like they've started pricing that way”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback with us! A negotiation doesn’t reach a common ground every time, but we are constantly improving our services and we would like to look into this further for you. Please reach out to contact@opendoor.com with your name, property address, and the details of your experience so we can investigate this situation.

Posted 3 years ago

“Such a great experience. Stress and hassle free. Great offer received on my home. The representatives were amazing and always responsive.”

Helpful Report

(Charlotte) - Posted 3 years ago

Nicole, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

“Open Door was prompt, professional and accommodating to our unique needs during the sale. We were concerned about the Spruce Title Company handling our escrow; however, once we were assigned a personal escrow officer, our escrow closed on time. Michael Desarno, our agent, was amazing to work with. He was always there with prompt responses/answers to our questions. We wouldn't hesitate using Open Door in the future.”

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(Sacramento) - Posted 3 years ago

Debbie, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day

Posted 3 years ago

“Great uncomplicated experience!”

Helpful Report

(Austin) - Posted 3 years ago

Thank you for supporting what we do, Agapito, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Honest and fair”

Helpful Report

(Indianapolis_in) - Posted 3 years ago

Hi Shari, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“It is one of the easiest ways to sell your home. From start to finish, the process is so simple. At the beginning, I had a lot of questions, and Kylie was able to answer every question. I would recommend Open Door to anyone that wants to sell their home hassle free. Kylie was great through the whole process.”

Helpful Report

(Phoenix) - Posted 3 years ago

Terry, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

“The entire experience was very quick, and as promised. Brittany was very helpful, and available when we needed her. The purchase price was good and the process was as easy as it could be. Goor organization.”

Helpful Report

(Salt_lake_city) - Posted 3 years ago

We are very happy to hear this, Lynn! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“We are trying to buy a home owned by Opendoor / Mark Spain. Our inspector found some major issues including none of the 3 AC units are working properly, roof only has 3 years left (last replaced in 2005), and the major one...it has a Sylvania electrical panel which is for all practical purposes un-insurable. Opendoor refuses to replace it for a messily $2k because "They can get a cash offer from someone who doesn't need insurance". So they purchase houses at below market price without regard for condition because the condition does not matter, in hopes of selling the homes for a profit to cash only buyers, which virtually excludes all traditional home owners out of the market. They are creating another housing crash.”

Helpful Report

Posted 3 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address, and the details of your situation, so we can look into this further.

Posted 3 years ago

“The process was so fast and easy that we had to ask for an extension to the closing date as we were not ready to move out which was accommodated by Opendoor.”

Helpful Report

(Dallas) - Posted 3 years ago

Thank you for supporting what we do, Jorge, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“Excellent selling process. My representative was professional and responsive. The repair cost taken from the final price was reasonable. Would recommend to anyone wanting to close quickly.”

Helpful Report

Posted 3 years ago

We are very happy to hear this! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“i've bought and sold lots of properties. Opendoor is the best i have ever worked with. Thank you so much!”

Helpful Report

(Las_vegas) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Don, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“My experience selling with Opendoor was extremely smooth. The selling price was very competitive. The customer service was excellent, one person was helping us from beginning to end. I will use this service again and will recommend it.”

Helpful Report

(Jacksonville) - Posted 3 years ago

Samia, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

Opendoor is rated 4.4 based on 3,418 reviews