Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,405 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience”

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Posted 1 year ago

“Opendoor provided me open chances and hope. I'm very looking forward to search variety of photos through this.”

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Posted 1 year ago

“Customer service excellent easy smooth process”

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Posted 1 year ago

“Closing sounds like it will be dreadful, but this process was simple and straightforward. Thanks Opendoor”

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Posted 1 year ago

“I sold my condominium apartment to Opendoor in February 2024. It was in Brandon Mill Farms, in Sandy Springs, GA (a suburb of Atlanta). Opendoor got the job done, and I was incredibly happy with them. I had a bunch of other financial commitments lined up, and I needed a fast close with no missteps. I pressed the button on the first screen of their website on Feb 8th, accepted their final offer on Feb 13th, and closed on Feb 29th. They said they could close fast, and they did. The sale price was less than the market price, but I knew that going in. But they bought the place “as is” and they will be doing the repairs, not me. What they DIDN’T do was mess with the price after I accepted their final offer or delay things. There was a video call with their employee Tim Wiel at the start of the process. I saw Tim’s name in several reviews that I read, and I can vouch for him – the positive comments are accurate. Tim was helpful, knowledgeable, and kept his promises. Next came the in-person walk-through. It was only 15 minutes long – they took a whole bunch of pictures that they reviewed. Opendoor came back with a final offer in 1 day (less than the 3 days they said it would take). I accepted the offer, and that was the sale price at closing. Their major competitor (a company whose name also starts with “O”) had earlier given me a preliminary offer at the same price that Opendoor’s final offer ended up being at. And then this competitor wanted to send a whole team to physically inspect everything for 2 hours (seriously, their email suggested that they were going to tear the place apart looking for issues). And what do you think the outcome of that would be? I already knew this other company would screw me in their final offer. After accepting Opendoor’s final offer, everything moved to the closing attorneys and title company. The closing attorneys were like a well-oiled machine. They are the ones who have to work through a pile of documentation and legal stuff to enable the sale to close. The closing attorneys assigned a team of 3 or 4 people, each one working on my file at a different time. If I emailed them, I usually got a response in under 10 minutes. For the actual closing, I asked to have the meeting at the Haynes Bridge office instead of at headquarters. They electronically transferred my file over there, and with my phone request, the Haynes Bridge folks personally verified that they had every document the day before. Closing was a quick 45-minute meeting. I asked that they release the funds from the sale ASAP, and they did! My receiving account had the wired funds 2 hours after I left their office. My mortgage company had their payoff at around the same time. It was amazing. I had selected a late checkout, 7 days later. They kept all of their promises. One dude came to my door during that time, to take pictures of the appliances. I wasn’t dressed and didn't want him to come in. He was cool and said he would come back after my late checkout. No one else bothered me or tried to enter the apartment that I was now renting. Late checkout was all done online, with me uploading pictures. After 2 days - on a weekend nonetheless - Tim Wiel emailed me and said the entire $4,000 they held back for late checkout was being released. Working with Opendoor was such a smooth process, and every commitment they made, they honored.”

Helpful Report

Posted 1 year ago

Richard, First and foremost, thank you for taking the time to provide such detailed feedback about your experience. It will continue to be our mission to deliver experiences like we did for you above. That mission becomes so much easier when we get feedback like this that allows us to understand what aspects of the process went well for you. Thank you so much for giving us the opportunity to deliver for you! We wish you the absolute best! Opendoor team

Posted 1 year ago

“Open door provided a simple and professional way of selling our home to Open Door. Even with the security deposit which was returned within 24 hours af sending final photos oh home on date of leaving home 3 days after closing”

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Posted 1 year ago

“From start to finish the staff at Open door were professional and answered all my questions and concerns in a timely manner it was unbelievable stress free.”

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Posted 1 year ago

“They were patient and they explained things clearly to understand I give a 5 star rating”

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Posted 1 year ago

Thanks for spreading the word about Opendoor, Gerome, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Customer service was top tier! They were quick to answer any questions and concerns that I had. I’m telling all of my family and friends about my experience! It was easy and stress free.”

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Posted 1 year ago

That’s amazing to hear, Stephanie! Thank you for your kind words and for trusting Opendoor with such an important life decision. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Fast, courteous, friendly, good price on house.”

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Posted 1 year ago

Thanks for spreading the word about Opendoor, Shirley, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Opendoor was amazing. I can’t believe how easy the entire process was. The other companies I talked to wanted me to do all the work and they collected the fees. With Opendoor, Allison and the title company did everything. Now I am off to Nashville to be with my new grandbaby!”

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Posted 1 year ago

We are very happy to hear this, Susan! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“Easy process, great customer service”

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Posted 1 year ago

Thanks for spreading the word about Opendoor, Jen, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Opendoor truly made the selling process quick and simple. I was not interested in listing with a realtor nor having people coming and going from my home for viewings. For me, Opendoor was exactly what I needed. I was offered a fair price and I felt comfortable accepting their offer. I would recommend Opendoor when you want to avoid the hassles of listing, hiring a realtor and viewings.”

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Posted 1 year ago

We are very happy to hear this, Mill! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 1 year ago

“AAA Genuine 100% Excellent company to deal with. Great communication all the way from start to finish This team is excellent Fast Excellent offer Very professional Could not be happier Every home seller should use Open Door ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

That’s amazing to hear, Wayne! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“Excellent communication, easy process. Good company.”

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Posted 1 year ago

Lilliam, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“honest upfront and to the point. I needed to move fast on a home purchase and the ability to pick a closing date and get paid to move into my next home was awesome. The money from the sale was in my account the next day after signing with notary who came to me with all paperwork and witness. The convenience is unmatched.”

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Posted 1 year ago

Thanks for spreading the word about Opendoor, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 1 year ago

“Opendoor worked out perfectly for us and our situation. Communication was top-notch! Our Experience Partner was always available by phone, and promptly returned emails. We had the timeline needed to get into our new home. The offer, acceptance and checkout all went super smooth. Everything was explained well, with full transparency. There was built-in value in using Opendoor, and we recommend them over traditional real estate services.”

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Posted 1 year ago

That’s amazing to hear, Blake! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 1 year ago

“I just wanted to sell my home asap without dealing with showings and all the hassle that comes with it. This process was straightforward. They’re upfront about their pricing and fees so any surprises were minimal. My experience partner Tim Wiel was excellent to deal with”

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Posted 1 year ago

“Opendoor made the whole process so simple. Hassle free with no showings or repairs to be done prior to selling. Cory was great at communicating and answering any questions as was Gwen at OS National. I would highly recommend!”

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Posted 1 year ago

Kristine, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 1 year ago

“Very positive experience from initial quote to closing. There were no surprises. Everything was explained well. Very convenient. We closed with Opendoor on the house we were selling, closed the next day on our new home, and moved from one house to the other.”

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Posted 1 year ago

Bernard, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 1 year ago

Opendoor is rated 4.4 based on 3,405 reviews