Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow!!! I am really upset! Open door just canceled their offer to purchase our home 10 days after we signed a contract with them. Their reasoning was COVID-19. No other reason. Now we have to go back to the drawing board without any recourse! Oh and how did they inform me of this decision? By generic email without any real documents or contract cancelation paperwork. I had to call to make sure what I was reading was true. Thanks for nothing OpenDoor. Do not use this service as they can obviously jerk you around without any penalty!”

Helpful Report

Posted 5 years ago

We completely understand your frustration at this time. Please send us an email at community@opendoor.com with your property address so our team can ensure your situation is getting the appropriate attention. Thank you.

Posted 5 years ago

“They don't honor their offers. Very unprofessional, using a virus as a way to escape an offer they made before implied closures. Ethics out the door with this company! Integrity is completely lost with this company as well.”

Helpful Report

Posted 5 years ago

We completely understand your frustration at this time and hope you understand closing offers due to COVID-19 was not an easy one to make. But we do have alternative listing options that we are happy to discuss with you, please email community@opendoor.com if you are interested.

Posted 5 years ago

“This Company has an app that ANYONE can get to open a vacant house.. including the 100+ teenagers that showed up in my small gated community to destroy the place and smoke weed all in the house... you need better verification than this.”

Helpful Report

Posted 5 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 5 years ago

“Selling my home to Opendoor was the best experience, EVER. I have purchased 13 homes and sold 12 so I have many experiences that I compare it with. I was VERY reluctant in the beginning. Open doors procedures that look simple seems like a ploy and gimmick. Let me tell you, it is exactly what you are told. The price offered for my home was very competitive. I doubt that I would have been able to turn a higher price if I had listed. I was charged a 6% commission, but I would have been charged that also if I listed. I accepted my offer, my inspection was 2 days later and painless. I was updated regularly regarding my closing and anytime I had questions, they were answered quickly and professionally. Bronson Highum assisted me with the sale of my home and there aren’t enough positive things that I can say. From start to finish...I closed Thursday, March 12th...this was super easy, stress less and I will definitely call them first if I ever decide to sell my new home that I just purchased.”

Helpful Report

Posted 5 years ago

That's wonderful feedback to hear, Kelly! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“Opendoor has a home for sale next to mine. Its workers stole some property from my yard and they refuse to reimburse me.”

Helpful Report

Posted 5 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 5 years ago

“Opendoor was such a stress free process! They kept us informed of every process of our sale, The associates we worked with were very professional and knew the process. Kaajal was our go to representative and she was on her game. I would highly recommend Opendoor to everyone I know. Such an easy process, they gave me more for my house then what I was expecting, they kept there word on every aspect of the sale. Never have I had such a great time selling a house. Hopefully this is the last time we move, it's our 4th and it has been fun working with them. We did our closing and within 2 hours the money was wired directly to our account.”

Helpful Report

(San_antonio) - Posted 5 years ago

That's wonderful feedback to hear, Christopher! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“We read all of the FAQs and criteria and it appears we would qualify. However we were told we were a risk of resale Per the algorithm. Our home is 12 years old and in great condition. Apparently the program isn’t for everyone. So, just be aware that you may not receive an offer. It’s important for people to know both sides before you get your hopes up.”

Helpful Report

Posted 5 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 5 years ago

“IT was quick painless, very good people to work with. I will tell everone about my dealings with Opendoor.”

Helpful Report

(Jacksonville) - Posted 5 years ago

Richard, Happy to hear that - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“Excellent and convenience”

Helpful Report

(Nashville) - Posted 5 years ago

Sarom, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Opendoor is the best! Very professional and personal and do what they say they’ll do. I’ve told friends and family about our experience, like I said they ARE the best”

Helpful Report

(Phoenix) - Posted 5 years ago

We're delighted to hear you've had a good experience with Opendoor Marty. We appreciate you spreading the word about Opendoor!

Posted 5 years ago

“This was definitely the best decision I could have made it was easy non-rushed definitely hassle free and Ltzal and everyone else were outstanding very knowledgeable knew what they were doing they walk you through the process if you have any problems if you are planning on selling your house open door is the way to go I’ll promise you you will not regret it”

Helpful Report

(Raleigh) - Posted 5 years ago

So glad to hear this Kenneth. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“My husband and I decided after 8 years of having a rental property that it was time to sell. We had been hearing Open Door radio advertisements and felt it was worth looking into. We called and spoke with a representative whom we worked with through the whole process. He was able to answer all of our questions, no matter how trivial, as we had never sold a property ourselves before. The process from beginning to end was seamless and moved with no hiccups. We are so appreciative of the Open Door team and the title company for their knowledge and support!!”

Helpful Report

(Nashville) - Posted 5 years ago

Hi Danielle, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 5 years ago

“Seems like a joke. Buggy website with errors. After getting all info website displayed an error.”

Helpful Report

Posted 5 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 5 years ago

“I had a buyer close on a home in May of 2019 and just found out that Opendoor and their title co they never filed the new owner info with the proper authorities. The home is still in Opendoor's name. Since they also own the title co, it's not hard for them to do things like this.”

Helpful Report

Posted 5 years ago

Kerry, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 5 years ago

“We had been dabbling with the idea of selling our home and moving into a more ideal location for a while but didn’t think it possible at the time. We got an offer from Opendoor and went with it on a whim. With the offer we were able to sell our home and trade in for another home in the exact location we had been dreaming of moving to. Opendoor made the process seamless for us and uncomplicated.”

Helpful Report

Posted 5 years ago

Thrilled to hear that Shea. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 5 years ago

“Very responsive to my many questions. From day one everything was easy and exceeded my expectations. Tucker was patient and a joy to work with.”

Helpful Report

(Phoenix) - Posted 5 years ago

We love great customer stories like yours. Thanks for sharing Juanita!

Posted 5 years ago

“Open door provided us the time necessary to look and wait on a new build to be built, as well as to rid ourselves of a lot of stuff! That’s where the good stuff ends! We owned our house free and clear and we had to borrow some money to get into a new build 1/2 the size in the same area ! Open door takes advantage of people in a legal sense makes the customer pay all fees! We started at 279,000 and walked into the new deal at about 248,000! Open door had paid almost nothing in my opinion out of pocket ! Good for them and we felt a bit violated in the sense that we owned our home and I felt so secure in that! I could not imagine given different monitory circumstances and not owning our home out right that we would be where we are , we had to add a great deal of money to feel good about not feeling a little taken advantage of! Open door really holds all the cards in a deal as they have figured it out how to walk away with no debt or little debt in a deal! I would be honest to people about open door! A person would have to decide on there own if they did a deal with open door! For myself it took a few bars of soap to wash clean! In the end it worked out for us, but I can’t keep thinking about all the others that didn’t have the advantages we had!! They did have those fees to-give and what happen to them ! I guess I would say I would say no I would not indorse open door , but I would tell my story and let them decide, we were treated ok, had time I still think of others, I will let them decide on open doors ! I can only tell my story!”

Helpful Report

Posted 5 years ago

We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.

Posted 5 years ago

“If you have a home that is in good condition and does not need any major repairs, beware. After having our home assessed/inspected, we were told by the inspectors that our house was in excellent condition. The following day, we received a call from the Opendoor representative stating they have reduced their original offer by $14000. When asked why, we weren't told. Days later, after requesting to speak to a supervisor, we were contacted by a manager and told it was due to our lot "being sloped".”

Helpful Report

Posted 5 years ago

Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like to please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

“Best experience I have ever had selling a house!”

Helpful Report

Posted 5 years ago

That’s fantastic to hear Marla, thanks for sharing your experience with us.

Posted 5 years ago

“They don’t fix repairs on a home they’re selling if there’s too much listed issues to address. They under estimate the repair cost by giving you back money that they know won’t cover it. On top of that, they over price the house. Opendoor needs to do an inspection before they buy out someone from their old home. Or, fix the problem so u can get paid.”

Helpful Report

Posted 5 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,420 reviews