“Engineer failed to turn twice and no communication with me. Wasted time sitting in when I needed to be at work. Third engineer requested amendment on booking and no one informed me. Sat at home wasted time having taken urgent leave from work which placed me in a really difficult position.”
“An openreach engineer came to set up my fibre plus, he had to drill, cut branches, get up on ladders, been nice to people, well I really applaude them.
Nice and felt appreciated”
“Just useless but what can you do you have to deal with them and they know it. They should be heavily fined for the standard of service they provide or they should be forced to close down and let someone who wants to do the job do it.”
“5 weeks without a dial tone or broadband and nothing but lies and excuses from Openreach. This company should be investigated and shut down, no more telecoms monopoly!!”
“I would like to say that we had fantastic
service from your engineer, Jon from Malvern. He was professional, enthusiastic and extremely helpful, I would not hesitate to recommend him”
“A company what is a shambles they tell you more lies like the isp. They put a new wire up on my house which was a shambles .They a complete joke and suppose to make things better in my experience made things worse . suppose to be Fibre more like normal broadband 5 times faster yeah right !!! They also have capped my line speed which ive found out and the line is worse than what I had and you call these engineers more like clowns . .”
