Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,222 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,222 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 28%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still amazed at my sight one month on, I wish that I had had it done years ago. I'm recommending it to all of my friends and family, if only they could invent other things that are as quick and simple to do, like loosing weight. This process has transformed my life and I would like to thank everyone who has had a part in it.”

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Posted 12 years ago

“I was first thinking about getting laser surgery 2 years ago but never had the time to do it. I then discussed with my husband and we decided that I will do it in christmas as I had the time. I was fed up of wearing glasses as I had been wearing them since I was 17 years old. I am happy now that I do not have to wear them as it is much easier for my job and life in general/ I would recommend anyone to get the surgery done. It still hurts a bit with bright lights and halos around lights but hoping that it will get better as it has only been 3 months.”

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Posted 12 years ago

“I am very saticfied with the service before my op, the surgery itself and the aftercare.”

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Posted 12 years ago

“Excellent care from start to finish. Staff took time to explain all options. Procedure was painless and I'd recommend it to anybody.”

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Posted 12 years ago

“From the start to the finish, the team have been supportive, and reassuring. The surgeon was very approachable and the after care team have been fantastic. It is my second op, as i had to have an enhancement due to my astigmatism, and if i had to do it all again i would”

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Posted 12 years ago

“Very good experience, would recommend it to others”

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Posted 12 years ago

“I thought I was very well looked after by all staff before, on the day of my surgery and after. I'm so pleased with the results. I received all info required and had all my questions answered. I also found the website was helpful after and also found some answers/ info from there inbetween appointments.”

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Posted 12 years ago

“I am glad for not hesitating in having eye lense replacement, with all it's risks which I must say it was very little compare to the benefit, I would certainly recommend it. The care before and after has been excellent, which I consider to be very important when it comes to anyones eyes. Many thanks. Rubik Ghalustians”

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Posted 12 years ago

“Really glad I had the surgery it's made a huge difference”

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Posted 12 years ago

“lots of helpful advice and reassurance given... all questions answered.”

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Posted 12 years ago

“optical express looked after me very well, from pre-op to after care, very satisfied.”

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Posted 12 years ago

“I would reccommend laser surgery to anyone as it has improved my quality of life and i have not had any problems”

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Posted 12 years ago

“The whole experience has been wonderful and I am more than satisfied with the results. Optical express have been amazing and I would recommend them to everyone”

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Posted 12 years ago

“after an extremely cautious start to my first visit, I was soon put at ease when everthing was fully explained to me. Through the procedure and operations everything was explained in laymans language and all fears put to rest.”

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Posted 12 years ago

“Fantastic from start to now, just a bit dry after month but vision fantastic”

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Posted 12 years ago

“I had LASEK surgery which was supposed to have a longer recovery but I experienced no pain and very little discomfort for two days and had completely recovered after that. I was also very pleased with how comforting the staff were as I was very cautious to have the surgury.”

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Posted 12 years ago

“Cannot believe how fast the results were, it has allowed me to not think about my vision just take it for granted”

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Posted 12 years ago

“the care ive had at optical express has been excellent, I am so glad i had my lenses replaced!”

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Posted 12 years ago

“the outcome was greight with a brilliant outcome and friendly staff.”

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Posted 12 years ago

“I've had glasses since I was around 14, and love not needing them anymore. I could see clearly pretty much immediately after surgery, only had some problems with bright lights, which sunglasses took care of. By the next day my vision was very good.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,222 reviews