“I've had glasses since I was around 14, and love not needing them anymore. I could see clearly pretty much immediately after surgery, only had some problems with bright lights, which sunglasses took care of. By the next day my vision was very good.”
“The staff and surgeons in both Edinburgh and Inverness were very helpful and caring. I got an infection in one eye and the aftercare I recieved from all the Inverness staff exceeded all my expections. I even had drops delivered to my place of work 22 miles away. I had regular check ups up to 3 times a week.
I cannot fault the care I have recieved and would recomment Optical Express to anyone interested in replacement lens surgery.”
“A little nervous before the operation but everyone was very professional. The follow up visits were always handled with understanding and everything was explained clearly.”
“Having worn glasses for over 14 years, optical express have not only improved my vision but also my lifestyle.
The service was amazing and the staff are great. I never felt I had nothing to worry about, any questions I asked they were answered honestly which was the most important.
If I had to do it again I would definatly go back to optical express.”
“cannot fault care before, during and after surgery. the staff put me at ease every step of the way. the operation itself was far less scary than i thought it would be. only fault i can find was discomfort after the operation. the 24hr post op check was very much appreciated as it reassured me that the discomfort didnt mean anything was wrong. would have liked bandage lenses out sooner, but had to wait an extra day due to store opening times.”
“i was very nervous on the day but was very surprised at how quick and painless the actual procedure was. My eyes were very sore after about an hour and ran continuously . next day they were dry rather than sore but could already tell that my vision had improved”
“The surgery itself was much more comfortable than I initially expected. The care pre and post operative was good and my near sight vision is great as I no longer have to depend on glasses which is great. It's still early days and I am looking forward to improved distance vision and less glare once the lens' settle down.”
“Procedure was very quick and vision improved instantly. As my prescription was so bad before, it is a real breathe of fresh air to be free from constant use of contact lenses and glasses. I am now able to play all the sports I wish without worrying about a contact lens falling out!”
“Initial visit was somewhat negative, waited in store a very long time beyond the booked appointment time and was not informed of the reason for the delay.
Consent visit at Harley Street was positive and the staff very helpful.
Surgery experience in London was good, staff were excellent - thorough, informative and attentive throughout the procedure in each case.
Follow-up appointments have been generally good, although, as per the initial visit, have generally involved waiting beyond the booked appointment time. The optometrists have been informative and reassuring. I would comment that the biggest concern has been not knowing what symptoms are 'normal' at a given stage, over and above halos and ghosting - it would have been good to have had access to more information on this.”
“I had laser eye surgery a month ago today and it is great not having to rely on glasses and contact lenses any more. Since the moment I had it done I have not had to wear glasses at all and had better than 20/20 vision less than 24 hours after the surgery. I am very pleased with the results and would recommend it to others.”
“after not being able to see distance has greatly helped me. as far as riding my motor bike seeing clearly at distance is a must. very peased with having surgery should have done it sooner”
“I was shocked by how quickly I could be treated following my initial consultation but that was great for me as between netball seasons and meant I wouldn't have to miss any games. The surgery itself was very strange and post op I was probably in a little more discomfort than friends who had been treated said they were. But within 10 hours my eyes felt fine and my vision had improved immediately. Excellent results!”
“Would highly recommend anyone to look into this and it has made such simple things in life easier to do and see. I can now see the alarm clock when i wake up, people take it for granted being able to see without glasses and i am 1 month on and still saying wow i can see that!!!!”
“My experience of laser eye surgery with Optical Express has been a very positive one from the first consultation to the actual day of my proceedure. At all times the staff and medical staff have been very professional, pleasant and given me the information I needed at all times. I am pleased with the aftercare too.”
“The surgery experience was great - staff explained everything and it was pain free and easy. I had quite a lot of discomfort for about 4 hours afterwards and then no problems. I do have some problems now with fluctuating clarity of vision and particualrly with glare/halos. However , the optometrist continues to answer all my queries and put my mind at rest.”
