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Optical Express Reviews

4.7 Rating 4,225 Reviews
95 %
of reviewers recommend Optical Express
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Optical Express 1 star review on 1st July 2026
Gabriel Robson
Optical Express 1 star review on 25th July 2025
This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 5 star review on 6th October 2021
Suthiwa Jewkes
Optical Express 1 star review on 24th September 2021
John Binnie
Optical Express 1 star review on 27th July 2021
Anonymous
Optical Express 1 star review on 27th July 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
“Being completely honest, it is the best thing that i have ever done! One month on and i am still reading signs out loud in the street as i can see them perfectly. Iv also had so many compliments on the colour of my eyes now that they can be seen and even strangers remarking on their blue colour! The staff at the cardiff clinic are amazing and put you totally at ease and answer any questions you have at any point in the treatment process. I would not fault them at all and i have felt safe and secure throughout the whole process. I owe a big thank you to Wayne and the staff at the cardiff store.”
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Posted 13 years ago
“The first week after surgery I felt a bit scared because I was worried whether it would not work out or that there would be some complications. It did not help me reading things on-line as you can always find horrible stories. However, after my eyes have settled, I am very pleased I had the surgery done. The doctors here have always been very helpful and asnwer any queries or worries I had. During the first few weeks I had the occassional strong headache and very dry eyes. Both of those symptoms have now become almost inexistent. I do not need the eye drops as much as I did at the beginning. It is an amazing feeling not to need glasses anymore.”
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Posted 13 years ago
“Brilliant and life changng experience, staff are very friendly making experience easier.”
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Posted 13 years ago
“Better than expected vision after treatmant. I am a satisfied customer and woud recommend ato anyone. Great service and after care from all staff”
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Posted 13 years ago
“I felt very reassured by the clinical staff during all stages of consultation and treatment. Having worn glasses and contact lens for over 50 years my expectations for correcting my sight to 20:20 vision was low. I can more comfortably read now than with spectacles and am much more free to participate in physical activities as glasses and contact lens hindered me. I am delighted with the clarity of long distance vision!”
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Posted 13 years ago
“Very pleased I did it, would recommend it to friends”
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Posted 13 years ago
“Fantastic results, a great service throughout!”
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Posted 13 years ago
“very satisfied with the whole process.”
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Posted 13 years ago
“Second to none. Always police, punctual and most helpful. Thrilled with result.”
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Posted 13 years ago
“Overall i am happy with the experience - my distance vision has vastly improved and i appreciate that my close and middle distance vision will continue to improve. i am happy that if i am still experiencing difficulty in these areas in two or three months I can have this amended with laser treatment. Staff are always polite and courteous if on some occassions a bit rushed.”
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Posted 13 years ago
“It was really good staff were really friendly and helpful. The only hard bit was right after the surgery when the painkillers wore off but after that discomfort was clean sailing.”
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Posted 13 years ago
“I am sure that I will not be the first or last to say this, but my main view is "why did I not get this done much earlier." I have received an excellent level of care and treatment. From the first appoitment through to after care, there has been clear and helpful explanations, attention to my requirements and polite and helpful staff. I knew what to expect for the treatment and immediately following this, so felt totally reassured that what I was experieincing was quite normal, I am delighted with my vision and changes to the quality of my life. I am recommending this to all my friends that could benefit as i have done. A highly professional organisation. Wel done.”
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Posted 13 years ago
“I had laser eye surgery with optical express in the summer and I am amazed with how much it has changed my life for the better. I can now kayak, horse ride and play hockey without the bother of glasses of limpet like contacts! It feels as though my world is in HD now with my new 'laser eyes' :) I was really impressed with the servcie I receieved from Optical express - which was very professional. Even the sales team over the phone were helpful and put my mind at ease concerning the surgery. The aftercare was superb and they seemed to really care about my recovery. Due to a very busy social life full of sporting activites and working for a large organisation I have managed to refer many friends and colleagues who have all been as equally impressed with the surgery and the dramatically positive impact it has had on their lives. Overall - I would thoroughly recommend Optical express and their team of experts in eye care. Thank you Optical Express!”
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Posted 13 years ago
“Been very good, and looking forward to the summer without glasses!”
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Posted 13 years ago
“Happy with my eyes probably the best present i had”
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Posted 13 years ago
“It took me 20 years to pluck up the courage to have eye surgery. I was extremely worried about anything going wrong as my job depends on me doing a lot of reading and writing. Staff were reassuring and the procedure was perfectly bearable. It was definitely worth it and I've already recommended it to others.”
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Posted 13 years ago
“It was good but hurt alot more then I thought it would do.”
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Posted 13 years ago
“a little more pain than I anticipated but result worth it.”
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Posted 13 years ago
“completely free from trauma - very satisfied”
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Posted 13 years ago
“i am happy of doing this surgery that becuse now i can see well”
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Posted 13 years ago
Optical Express is rated 4.7 based on 4,225 reviews