Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,216 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,216 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“I like my work.. I had to improve my eyesight or find a new job...”

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Posted 12 years ago

“felt my sight was 20 years younger. Can now enjoy shopping without needing glasses to look at labels.”

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Posted 12 years ago

“The procedure took 10 mintues from start to finish and you could instantly tell the improvement in your sight. It is a massive relief to not need glasses or contact lenses and I now have more confidence to do things that I may of previously put off. Within a matter of hourse after the procedure you can tell a massive difference in your sight and over the next days, weeks, months it keeps getting better and better for you. It makes you wonder why you didn't have the procedure before now and that freedom you have without the need of glasses or contact lenses is amazing”

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Posted 12 years ago

“Very friendly staff made the decision to have surgery easy. So happy with the outcome and after care i have received. Would 100% do it all over again if i had to and would recommend optical express to any of my friends”

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Posted 12 years ago

“Always met with a smile. Staff are friend and knowledgable. I would definately recommend.”

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Posted 12 years ago

“I am very happy, I recover very quickly, my vision has never been so good”

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Posted 12 years ago

“I am very happy with the experience I have had with Optical Express.....just hope that my vision continues to improve as I believe there is a wee way to go yet.”

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Posted 12 years ago

“A little uncomfortable at first but worth the effort.”

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Posted 12 years ago

“Staff very accomodating and friendly. Been a hassle free process.”

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Posted 12 years ago

“well worth it.”

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Posted 12 years ago

“what can i say, top class staff and treatment, highly recomended”

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Posted 12 years ago

“Changed my life. Everything is so clear. It costs alot of money but it's worth every penny.”

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Posted 12 years ago

“My experience has been very good, was friendly service, and my vision without glasses has improved my quality of life, as it allows me to play sports more freely and without the hassle of glasses.”

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Posted 12 years ago

“i've gone from -5 to perfect vision. you have been fantastic - the outcome was far better than i expected. thank you so much.”

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Posted 12 years ago

“I was very keen to get this done after talking with a friend who had LASIK a few years ago. It is better than I expected, and I have not experienced any pain or discomfort. I would recommend it to anyone who needs it.”

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Posted 12 years ago

“Laser eye surgery has been life changing - with quite a high prescription prior to treatment the change it has made has been much more than expected. process itself was less painful / distressing than thought”

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Posted 12 years ago

“My only regret is that I waited this long to get the surgery done, I should have done it years ago, it's been great.”

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Posted 12 years ago

“Reall good can see perfectly.”

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Posted 12 years ago

“My experience was straight forward. Optical express answered all my questions and reassured me that I was in safe hands. The surgery was pain free..I didnt realised the procedure had been completed. It took minutes. I was lucky I had no problems after surgery. After a few hours I was watching TV. I had 20/20 vision the following morning.”

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Posted 12 years ago

“Got it done on a Saturday. Eyes sore on the first day. Slept for 4 hours. Woke up - no pain. Worked on Computer Sunday - no problems. No problem since. Could not recommend enough. Thanks to all the staff and the doctor on day of operation was fantastic.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,216 reviews