Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,217 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

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Optical Express 1 star review on 24th September 2021

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Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to my high prescription, I thought the chance of me being able to go ahead with the surgery to be very slim, and when i came to the consultation, I did not foresee at all how straightforward the surgery was going to be. Even after i'd booked my appointment, I still didn't want to put my hopes up too high, since I thought it was too good to be true. I was very happy with the service I received on the day of my surgery, all the staff were very friendly and the operation went smoothly and I was well informed of what to expect. I'm very pleased and very grateful for being able to see without the need for glasses or sunglasses. Thank God I can see now!!!!”

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Posted 13 years ago

“I am extremely satisfied with the treatment and after care I have recieved with Optical Express in Southampton. All Optical Express staff made me feel confident in chosing to have laser eye surgery. I would highly recommend Optical Express to anyone wanting to have their eyes corrected via laser sergery.”

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Posted 13 years ago

“The staff have been very polite and informative. The results have been amazing.”

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Posted 13 years ago

“Having had surgery, I am now able to play golf again without the need for glasses. This is a huge difference in both sunny and wet weather, and I feel much more confident as a result.”

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Posted 13 years ago

“It was daunting at first, however it didn't turn out to be bad at all! Knowing that my vision is now better than 20/20, I am extremely happy to have done my surgery here at Optical Express. Thank you all!”

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Posted 13 years ago

“CHANGED MY INDEPENDENCE FEEL FREE!!”

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Posted 13 years ago

“I wore glasses for 12 years and the thought of not having to wear them anymore was really exciting. The surgeon and the staff at Optical Express made me feel totally at ease and the outcome is amazing! I can see properly again! I would definately recommend laser eye surgery to everyone!”

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Posted 13 years ago

“I deliberated for a long time before taking the decision to have the corrective surgury, I wish I had done it sooner! The improved benefits of not having to wear glasses cannot be understated. My vision is as good, if not better than it was 20 years ago.”

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Posted 13 years ago

“good”

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Posted 13 years ago

“well pleased with the outcome”

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Posted 13 years ago

“Great service, couldn't have asked for a better team. 6 months later and my vision pretty damn good! After surgery care was wonderful as well.”

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Posted 13 years ago

“FAB FAB GREAT”

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Posted 13 years ago

“if you want to change your life for ever just follow these three easy steps 1) Walk into Optical Express and have a consultation. 2) Book your surgery. 3) Get it done. Then you can like i change your life for ever no more glasses contacts and expensive bills just the ability to wake up in the morning open your eyes and see!!!!!!!!! Many thanks to all the staff and pardon the pun but hope to see you soon.”

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Posted 13 years ago

“thank god for laser. best move ive made”

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Posted 13 years ago

“The experiance has been really easy and the staff were really helpful”

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Posted 13 years ago

“Having Laser eye surgery has changed my life and has been the best decision that i have made. Being free of glasses is like being free to do whatever i want with out worrying about breaking or losing my glasses.”

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Posted 13 years ago

“satisfacory”

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Posted 13 years ago

“Walking into my local Pub with out having to have steamy glasses on when i walk through the door, 'PRICELESS'”

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Posted 13 years ago

“Couldnt have been easier!”

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Posted 13 years ago

“I was amazed at how quick the surgery was done and how good my vision was afterwards (amazing). Overall I am very happy with the result 2nd time round. I just hope the distance improves a little more over the next two months.”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,217 reviews