Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,219 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

Write Your review

Tell us how Optical Express made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased, it's still a novelty to wake up in the morning and be able to see!”

Helpful Report

Posted 12 years ago

“Great to be able to have sharper vision. Improved my vision. For instance driving experiences, is more relaxing and good for safety reasons.”

Helpful Report

Posted 12 years ago

“A marvellous feeling to be free of lenses and glasses”

Helpful Report

Posted 12 years ago

“very pleased with the results!”

Helpful Report

Posted 12 years ago

“Am extremely satisfied with the results of my procedure. I now have better vision than i did whilst wearing my glasses! This gives me alot more freedom in my life which is fantastic. e.g. I can now drive without my glasses which I have discovered is very satisfying!”

Helpful Report

Posted 12 years ago

“very satisfied with laser eye surgery, will improve golf experience but unfortuately not my golf!”

Helpful Report

Posted 12 years ago

“I am very happy with the results, I expected to have dry eyes after treatment however this has not been the case. The staff have been great and I am really happy that I took this decision to have laser eye surger and would highly recommend Optical Express to friends and family.”

Helpful Report

Posted 12 years ago

“From start to finish the whole experience was first rate i had spoken to 2 other people that had also had laser surgery and i'm glad i did i don't regret one second and would recomend it to anyone.”

Helpful Report

Posted 12 years ago

“After having Laser eye surgery I experienced slow healing and a lot of problems with light. After the pain and the light problems settled I can see for the first time since childhood I don't need glasses and I'm happy about that.”

Helpful Report

Posted 12 years ago

“Three months on, my vision is still great and eyes are much more comfortable than the first month. I have not experienced any issues or dryness of the eyes. It is definitely great not to have to wake up in the morning and wear my glasses or contact lenses. Very happy with the results. The level of aftercare is also good with a number of checkups, would recommend.”

Helpful Report

Posted 12 years ago

“I am very pleased with the improved vision in my eyes I have better than 20 20 vision.I am still experiencing some dryness in my eyes but have been told this is normal and to carry on using the drops provided”

Helpful Report

Posted 12 years ago

“is brilliant.... my vision is better, easy free from wearing glasses.”

Helpful Report

Posted 12 years ago

“The best thing I have ever done ..... Hubby had it done a week later. No messing around with contact lenses like I have done for the last 12 years or so. Would definatly recommend. Thank you !!”

Helpful Report

Posted 12 years ago

“I am so happy that i diceded to to eye laser surgery, now my live change completely to better way, i do not need think about glasses washing and cleaning all the time, on summer time, i do not need wearing glasses anymore, i can wearing sunglasses. Live is much better like new born:)”

Helpful Report

Posted 12 years ago

“Generally a worthwhile experience.”

Helpful Report

Posted 12 years ago

“My experience of laser eye surgery has been very good. The after care is excellent and my only regret is that I didn't do it years ago.”

Helpful Report

Posted 12 years ago

“The day of the surgery was comforting with staff helping me keep calm about what I found, a particularly terrifying experience. The proceedure was quick and relatively simple. Since then, I have found the aftercare beneficial.”

Helpful Report

Posted 12 years ago

“I think the staff was pleasant, surgery felt a bit rushed, not much emotional support for me, but the result of the surgery outperformed it and therefore I am very happy about it.”

Helpful Report

Posted 12 years ago

“Very Satisfied with the surgery and all after care that followed, extremely helpful”

Helpful Report

Posted 12 years ago

“Overall the experience has been good, the surgery and aftercare have been exceptionally good and pain free with only a slight case of dry eyes as an after effect which is easily rectified with the drops provided. Life is so much more enjoyable and easier without the glasses, I would recommend laser eye surgery to anyone.”

Helpful Report

Posted 12 years ago

Optical Express is rated 4.7 based on 4,219 reviews