“I'm very happy with my experience now however, it took a long time for my eyes to have good vision as I'm long sighted and no one warned me it wouldn't be perfect straight away. This information would not have put me off surgery but it would have helped to be aware. I'm very happy now though.”
“i am very satidfied has turned out a lot better than i thought it would do will be reccomending laser eye surgery to any one i know that is thinking about having it do. all staff were great and helpful answered all my questions.”
“The care provided by optical express was very good. I have been very happy with the surgery I have had and thought the price was also reasonable. Having no glasses now has made me feel much more confident about the way I look. Having the surgery done was a little difficult for me because I'm very jumpy about anyone going near my eyes, but the staff were very reassuring, and even though it was difficult I would still do it again because the outcome was worth it.”
“My experience has been positive. In retrospect, I would have liked to be told some details of the operations that scared me a little while I was under, namely the big pressure on the eye bulbs at the start of the operation, which hurt quite a lot, and the smell of burnt: I wasn't expecting either and I wasn't sure whether that was normal, but I was told not to speak or move.
Other than that, my eyes are perfect and I'm glad I got over being squeamish about fiddling with my eyes and did the operation”
“I hated wearing my glasses and it really restricted many of the things I wanted to do, like swimming and wearing really nice sunglasses. I can now do all those things and more. Optical Express have really looked after me from beginning (where the nurse held my hand during the surgery where I was so scared - and should not have been I hasten to add) to the end. The surgery was pain free and life changing and I would not hesitate to recommend it to anyone who is considering this in the future. Go for it!!”
“The team have been excellent throughout, alleviating my concerns and explaining everything. By making the surgery feel almost 'routine' they helped me relax and make the decision to go ahead. While the hours after surgery are uncomfortable, I would definitely recommend it to friends and wish I'd done it years ago!”
“Everything went very well and staff were always prompt, friendly and professional. Only negative was the intense discomfort for 3 hours post surgery. I was extremely distressed due to the pain and anaesthetic drops post surgery would have significantly altered my overall experience. However, vision is excellent and very happy.
The 'blink' drops only last about a week if used as recommended - would be useful to be given a couple of bottles if longer period between check ups.”
“As above, friendly staff, good standard of care. Expert help and vrey impressed with results. Only issue is the wait sometimes for appointments. For one appointment I had to wait 1hr 30 minutes, which then costs more with car parking etc.”
“The Staff are really friendly and it helps that a majority of them have also had the laser eye surgery which is quite comforting.
All questions are answered with full explanations which makes it really easy to understand the procedure and what to expect.
I would definately reccommend.”
“im very happy with the outcome. optical express meets up and exceeds all expectations.
You cannot fault them on any after care or any of the treatment process.”
“I was a little worried on the first day as my eyes were quite irritable after the surgery. However, the following morning everything was amazing and has continued that way ever since. I wouldn't hesitate in recommending anyone to have the surgery.”
