“Throughout my experience I was treated with professionalism and efficiency given all the information in plain english so I could make an informed decision. The surgery was quick painless with immediate improvement in my eyesight that has got better each day. I cant fault the service I have received”
“My life has had a 360 degree turn around. My self confidence has improved. I'm basically no longer a walking advertisement for Specsavers. (Eg. Waving at complete strangers I thought were friends/ family!!!)”
“I would have it done again in a heart beat.
You really get looked after from start to finish.
I sometimes forget that I have had it done then smile when I remember.
When I see strangers wearing glasses I have to stop myself from going over to tell them”
“Whilst I did incur initial problems with my vision due to a flat that had lifted, Optical Express did everything they could to rectify the problem. Although it took some weeks to rectify my vision, the result is welcomed. I would and already have recommended Optical Express to my colleagues.”
“Although I'm happy and I would do it again, I wished I had been more prepared and told about the 4 days following surgery. It has been quite painful!”
“From start to finish the Optical Express were lovely & made me feel at ease. I was quite nervous about my surgery, I kept thinking 'have I made the right decision?' All the Staff at Optical Express made me feel welcome & put my mind at ease. The surgery itself was surprisingly quick & only slightly uncomfortable. There was a member of Optical Express in the room with me whilst I was having the surgery who had had the same surgery a few weeks before. That was a huge comfort to me as she talked me through the process and could explain the different sensations you feel during surgery. Once my eyes had been rinsed out after the surgery I looked up & I could see the girl who had been talking me through the process! I was amazed! I was desperate to try my new eyes out but needed to let them rest & heal first.
It has now been nearly a year since I went for my initial consultation & I am still amazed how much laser eye surgery has changed my life. Just little things such as walking the dogs in the rain or having a bath without squinting for shampoo or conditioner! Waking up in a morning & seeing the clock instead of fumbling for my glasses.
I am so glad I had my eyes lasered, I have recommended it to my friends.
Thank you Optical Express”
“I have needed to wear glasses for short-sightedness for nearly 10 years, I have only recently been able to have laser eye surgery as before now my eyes had not been stable enough. Every step of the way the Optical Express team have been so helpful, informative and friendly whilst not pressurising me to go ahead with laser treatment. The procedure itself was not painful and the difference has been tremendous. I would recommend it to anyone.”
“Have been very impressed with everyone I have dealt with at Optical Express, from the initial phone call, right through to the surgery, and every stage between.”
“results are fantastic and the improvement in my quality of life is much better than expected. I can enjoy my hobby (golf) in all weather without having to worry about glasses all the while. I cannot believe anyone, who would be suitable for treatment, would hesitate to get it done. Great service form the team at the Birmingham clinic too.”
“The laser eye surgery removed my need for glases which is a big plus for me as having to use them was a hindrance. I found the procedure difficult because I was nervous about my eyes and I probably could have done with a valium or something similar to calm me down before the procedure.”
“From the first day of my appointment (over 4 years ago) to today I have always been treated with the utmost care. The diligence shown has been outstanding. I would have no hesitation in recommending friends or family to this branch.”
“Life changing and I wish I had done it sooner! Ability to rely on and call or contact staff in store at any time is very comforting and keeps the whole experience relaxed and informal. Very pleased with the outcome. Will be recommending OE to others.”
“Every appointment have been greeted by a friendly member of staff. All questions have been answered and never felt silly if the question seemed daft. Communication throughout the past 4 weeks has been great. Being reminded of my appointment has helped. Quality has always been to a high standard and I would thoroughly recommend Optical Express to a friend or family member.”
“The whole experience has been seamless. All the staff have been extremely helpful and I have had absolutely no issues at all.
It was quick,easy and the aftercare is great”
“I was so nervous and apprehensive about laser eye surgery, i read all the horror stories, as well as all the good stories. But i was so fed up with contact lenses and glasses that i just had to go for a consultation. Optical express were so reassuring and asked my mountain of questions. On the day of my surgery i was terrified but a lovely lady who worked on the desk came and held my hand as i was in such a state. I could see the surgery working throughout the surgery, the laser turned from a blurry blob to a clear pin point! Afterwards i quite literally sat up and could see everything, even the clock on the other side of the room!! Less than 24 hours later, at my 24hour checkup, i was told the surgery had given me 20/12 vision!!! basically the best physical possible outcome!!! 6 months on and i still have that vision and have been discharged, which means eye tests every two years. so happy. seeing the difference fro the letters n the eye test board from what i couldn't see before to no being able t see the smallest line the opticians have (!!) is AMAZING!! Thank you Optical Express for giving the the most amazing gift of perfect sight!”
