Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,218 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have had a good experience all through my treatment, i am suffering with dry eye, but i suffered with this before my surgery. i have been recommended help for this.”

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Posted 13 years ago

“i cant believe the freedom i now have compared to when i wore glasses! an all round excellent experience and would recommend to anyone considering surgery. thank you all for everything and also the exceptional aftercare.”

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Posted 13 years ago

“i was very well taken care of”

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Posted 13 years ago

“Nothing prepared me for the dramatic transformation in my eyesught - it's the best investment I've ever made.”

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Posted 13 years ago

“After life of very heavy myopia laser surgery has changed my world given amazing feeling of freedom”

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Posted 13 years ago

“Something i should of done years ago cant believe the difference”

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Posted 13 years ago

“had my doubts at first about having laser eye surgery but i am glad i did it know.”

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Posted 13 years ago

“The best decision I have ever made. Wish I had done it earlier.”

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Posted 13 years ago

“Very happy with the process would highly reccomend it to all friends and collegues.”

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Posted 13 years ago

“The care before, during and after surgery has been fantastic. Very thorough and nothing is too much trouble. Would definitely recommend optical express.”

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Posted 13 years ago

“Since my consultation here i have been treated extremely well at all times.. they have made an experience i was initially nervous of a really easy time”

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Posted 13 years ago

“the staff put you at ease at every stage of the procedure. It was a very fast operation and once again was put at great ease.”

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Posted 13 years ago

“Having laser eye surgery has given me more confidence and has saved me money in the long run i hope. i love being able to wear any sunglasses i want and also to lay on sofa without having to take the glasses off all in all very good and i would do it again thank you”

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Posted 13 years ago

“Much less scarier than I had anticipated and over so quickly too. My vision is now perfect.”

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Posted 13 years ago

“I heva found the whole experience fantastic. My pre-surgery checks very very thorough and my surgery went very smoothly. Mr Carr, the surgeon was fantastic and my vision was perfect the very next day. Post-surgery care has been fantastic and my vision remains fantastic!”

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Posted 13 years ago

“i am very happy that i do not need to wear glasses anymore.”

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Posted 13 years ago

“Could not have turned out better. I can see better now than I ever did with my contact lenses and glasses. Couldn't believe how much I used to squint all the time before, people can actually see my eyes now!! Would definitely recommend.”

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Posted 13 years ago

“Overall very satisfied with results; noticed a vast improvement in eyesight within 24 hours of having the surgery. The surgery itself took less than 20 mins and was painless. The team at both Dublin Ballbridge for the surgery and at Dundrum for the post op care were excellent, very professional and answered all questions I had regarding the procedure.”

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Posted 13 years ago

“so far everything has been excellent all the staff and aftercare are great, surgery very sucessful. thank you”

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Posted 13 years ago

“very happy, very helpfull and would recomend!”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,218 reviews