Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,218 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eyesight is a blurred due to healing of eyes but improving all the time due to the great staff.”

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Posted 13 years ago

“I had LASIK Standard, and it has been superb. I can now see 2 lines better than 20/20 with ease, and could probably go smaller if the chart did!! The staff are superb, and have been helpful from screening to the post op care. If you are considering it, get it done! You won't regret it.”

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Posted 13 years ago

“During the consultation period everything was explained to me thoroughly., the healing times, the times where I could feel discomfort or pain and how to minimise the discomfort.This helped during the post op time as I understood what to expect.”

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Posted 13 years ago

“Excellent service , friendly and helpful staff. Amazing post laser surgery results.”

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Posted 13 years ago

“I am glad that i have laser eye surgery, it has improved my quality of life greatly. I just wish that i could have had Lasik in both my eyes as this was the best and less painful treatment. But 22 days on i am very happy with how my right eye is improving everyday and my left eye has been perfect from day one of the surgery. Thank you all very much.”

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Posted 13 years ago

“The Staff have all been fastastic and really helpful. I have had very little troubles with my eyes and my vision is now fantastic. It really makes a difference not having to wear glasses or contacts every day. the only negative is that my eyes were bruised and blood shot for nearly 2weeks after the surgury, no one mentioned that this would be the case till after the surgury. I was also told it shouldnt be an issue going the short journy home by myself. I did have a friend meet me in the end and im glad i did as within 15min after surgury i couldnt keep my eyes open and i was in a lot of discomfort. so i think its important to stress why someone should have a friend or relitive to take them home. overall no real complaints and i love my new eyes!!!”

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Posted 13 years ago

“Extremely helpful staff on every occasion I have visited. Surgery a little scary but they put you at ease. Vision brilliant, after care great. Recomend to anyone”

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Posted 13 years ago

“#NAME?”

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Posted 13 years ago

“Excellent, like living in a brighter new world!”

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Posted 13 years ago

“experience was very good with very little hassle so very happy”

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Posted 13 years ago

“brilliant”

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Posted 13 years ago

“The small things is where you notice it. Like just not having to clean your glasses every minute makes this so worth it. Let alone i now am able to do so much without worrying about if i should bring my glasses or not. 100% reccomend this. Staff are amazing and so helpful.”

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Posted 13 years ago

“Obviously any kind of surgery will raise concerns, but the procedure is so simple and over in a very short space of time. It was for me 100% the right decision and apart from the odd dry eye I have had no problems following the treatment. I have recommended it to family and friends because the outcome has been amazing.”

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Posted 13 years ago

“Having the laser eye surgery has complety shocked me. The results I have had were totally unexpected. I would recommend anyone thinking about it to go ahead and do it. It does change your life”

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Posted 13 years ago

“The biggest thing I realised recently was the fact I no longer notice I can see perfectly clearly without glasses or contacts. The fact I do not need to think or worry about my contacts/glasses with my active lifestyle, whether I need to take my contacts out, whether my glasses are packed when I'm going away, not being able to see AT ALL in a swimming pool etc. is a huge boost to my quality of life. The fact I do not notice is also down to the fact that my eyes feel perfectly comfortable all the time.”

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Posted 13 years ago

“Quite happy with the care I have received”

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Posted 13 years ago

“from the beginning to the end superb care, no hassle, 10/10. would do it again.”

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Posted 13 years ago

“It was very difficult to do the every day things, like doing shopping, working, etc.due to the complexity of my prescription, but those difficulties have almost gone away thanks to the laser surgery!”

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Posted 13 years ago

“If you haven't had it done yet.....DO IT!!!!”

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Posted 13 years ago

“good”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,218 reviews