Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,219 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an enhancement after the intial surgery and now its perfect, best thing ever and cant even remember what life was like having to wear contacts and glasses every day! I highly reccomend it!”

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Posted 13 years ago

“before laser eye surgery, i didnt have a good quality of life. if i forgot my glasses for whatever reason i would be off for the whole day, having laser vision correction means i can now watch tv and go out without having to remember my glasses. overall best thing to happen medically in my life.”

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Posted 13 years ago

“very good experience”

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Posted 13 years ago

“Very happy and satified.”

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Posted 13 years ago

“The best thing i have ever done and worth every penny. Definitly would recommend to other friends and relatives for this procedure. the aftercare is excellent and the staff are friendly and informative if you have any concerns or questions”

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Posted 13 years ago

“I am overall very satistisfied with the surgery and would recommended the same to anyone.”

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Posted 12 years ago

“After the laser eye surgery i have noticed immediate results the next day in which i found really exciting! However, when i went back to work on that same week and later on i started experiencing blurrry vision on one eye. But luckily later on, after using frequent use of the Blink drops, my vision was back to normal again which was a satisfying experience. That was the only worry i have experienced from this surgery. Other than that was the annoying headaches that i had for almost everyday. Overall, i am happy with my vision now and im glad im not going to be wearing contact lenses ever again for my eye sight because it was a nightmare and at times felt completely uncomfortable.”

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Posted 13 years ago

“This is my second time having laser surgery. 10 years ago I had LASIK surgery at Boots, the experiece then mean't that i was able to drive the very next day, and the operation was relatively painless. This time i had LASEK surgery, as i had developed a stigmatisum in the 10 years since the prior surgery. The overall experience was far differrent, Vastly more painful, and i would say at least 2 weeks of blurry vision before things got back to a state where I would be comfortable working on a computer etc. Having said this, my depth perception has improved greatly and the need to where glasses infront of a computer is now completly removed.”

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Posted 13 years ago

“can see small thing very far away-partner keeps asking me to read the small print!”

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Posted 13 years ago

“Due to laser eye treatment, i have a new lease of life”

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Posted 13 years ago

“Fantasic feeling, everything is just better now.”

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Posted 13 years ago

“i am happy with how my sight has improved and look forward to it getting better over the next few months.The staff were very nice and made my experience relaxed. I would recommend optical express to my friends and family.”

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Posted 13 years ago

“always really helpful and lovely staff”

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Posted 13 years ago

“I had the laser lasik treatment in 2009 on my both eyes. At the beginning it was so clear i could browse and read without glass. But now slowly it is going back to pretreatment stage.I am starting to use glass for browsing,reading and hopping perhaps tomorrow morning can be better like 2009.”

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Posted 13 years ago

“Having struggled with wearing varifocals and all types of contacts lenses to correct my vision its now great to be ready to see from the moment I wake up! Thanks Vision Express.”

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Posted 13 years ago

“Healing has been slower, but I didn't experience anything morthan discomfort for the first four days. I'm looking forward to my vision stabilising, it is already better than before surgery.”

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Posted 13 years ago

“well worth all the discomfort. to be able to see without glasses is great. the staff are very friendly and the aftercare is exceptional”

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Posted 13 years ago

“good”

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Posted 13 years ago

“The staff were very good”

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Posted 13 years ago

“I have enjoyed the customer service, confidence in the products and more than anything the results of the laser eye surgery. Other than a few minor niggles which I am confident will clear up this has been one of the best decisions I've ever made!!”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,219 reviews