Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,219 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to be able to ride my bike and walk in the rain without my glasses misting up or rained on!!”

Helpful Report

Posted 13 years ago

“My surgery was double the price of my step father's eye surgery at optical express, which is why I didn't have it done after a consultation over 4 years ago as I was about to go to University. However my parents have been kind enough 4 years after this, to support me with mine. My own father has had the surgery done in France around 20 years ago and I was always keen to have this surgery. My glasses were not fashionable, I was unsure wether to spend money on a designer pair and I was sick of the limitation of contact lenses, which were drying my eyes out from too much wear and from being on the computer for too long. The surgery itself was a bit scary however after some discomfort throughout the day and the night, the next morning I could see the most clearly I have ever seen. So from over a decade of wearing glasses since 8 years old, I have never had much confidence wearing my glasses other than if I was tired early in the morning or I was studyng and on my computer all. I am glad to be rid of glasses for a very long time until I eventually become long sighted when I am elderly.”

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Posted 13 years ago

“staff friendly”

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Posted 13 years ago

“The recovery period at first is quite long, but you start to see the improvements after a while and that's when you feel that it was a good thing you had it done! It's must easier now without glasses, not having to worry about them getting knocked and broken or having to put them away at night before bed!”

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Posted 13 years ago

“So far my sight is batter than with my contact lenses, day to day life is improved. I can see the clock, go swimming and not have to woory about my children splashing me too much = more fun!”

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Posted 13 years ago

“I am realy happy with now without glasses. i wanat say thanks to optical expxess. Its realy good now i cant expct that much improvment”

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Posted 13 years ago

“very good”

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Posted 13 years ago

“l wore contact lenses for nearly 15 years and often though about laser eye surgery but was always nervous about the concept. but after eventually deciding to do it l was amazed at how quick and painless it was and cannot believe l waited so long to get it done. It has been a real life changer.”

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Posted 13 years ago

“BEING ABLE TO SEE THINGS IMMEDIATLEY RATHER THAN WAITING TO PUT GLASSES ON FIRST THING IN THE MORNING”

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Posted 13 years ago

“Leaser eye surgery changed my life. its simple, I feel free!!”

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Posted 13 years ago

“The whole procedure was very fast and painfree, but the recovery was quite painful over the next few days. Regular check ups and free ointments and drops made it an even more positive experience as they are still ensuring they did a good job rather than let you go straight after the op!”

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Posted 13 years ago

“Even tho i still have a little bit of glare when driving at night, i would highly recomend surgery to everyone. i can see better now then i ever did wearing glasses!!!! its fantastic. the surgery, the aftercare etc. all good!”

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Posted 13 years ago

“great”

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Posted 13 years ago

“My eyesight is good now, the procedure was easy and pain free, optical express have done a good job.”

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Posted 13 years ago

“My experience with Optical Express has been very good both on the day of the treatment and with all follow up appointments. I would recommend the laser eye treatment to friends as it has made a positive difference to my life.”

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Posted 13 years ago

“First time I heard about the Lasure eye surgery .Then thought of doing so.after doing,it feels good that i dont need any specs now.but sometimes due to dryness i feel a blur vision.well ,all the opticians have always looked forward to see my eyes feel better. ssatisfied with optical express.”

Helpful Report

Posted 13 years ago

“operation was fairly quick and eyesight improved a lot”

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Posted 13 years ago

“I am very happy with had been carried out and will recommend to friends.overall very happy ( so far so good)”

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Posted 13 years ago

“Worth having the eye laser correction. I would definetely recommend to others to have it done.”

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Posted 13 years ago

“ease without hassle”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,219 reviews