Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,218 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had regressed 1 point and now my eye is perfect again”

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Posted 13 years ago

“Indeed, I suferd from the glasses for many years but now , I felt something is completely different. Actually I can see everything. Thanks alot for the doctor and the staff.”

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Posted 13 years ago

“The whole thing has been worth it and has improved my lifestyle. I have recommended it to a family member who will be getting the procedure done soon.”

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Posted 13 years ago

“It's weird how quickly one forgets one's vision wasn't always as perfect. It's only the times I automatically reach out for the glasses to then remember there's no need for them.”

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Posted 13 years ago

“Having laser surgery was one of the best decisions I've ever made. Although it cost a bit, I'm so glad I invested in myself! I also consider it a treat! I see myself differently ie better, and friends who've always known me to wear glasses can't quite believe it's me! I have been recommending it to anyone who has asked me about my treatment.”

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Posted 13 years ago

“very reasonable, great aftercare, very impressed”

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Posted 13 years ago

“Everything was very straight forward from startto finish”

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Posted 13 years ago

“All the staff have been great and i am very happy with the service provided. I would recommened this to friend and family.”

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Posted 13 years ago

“I had laser surgery on the recommendation of my sisters in law who had both had it. I had previously worn glasses for 20 years. I found the procedure quite unnerving and unpleasant but, for the improvement I have experienced in my vision, it was well worth going through. I would whole heartedly recommend optical express who have been professional, couteous and reassuring throughout the experience.”

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Posted 13 years ago

“I have already recomended Optical Express to two people that I know. One has had surgery, the other has my Ambassador voucher and will be booking his consultation soon.”

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Posted 13 years ago

“Best experience I've ever had. Would defo recommend surgery to everyone.”

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Posted 13 years ago

“overall i was extremely happy with optical express from start to finish. everyone was so friendly and helpful and everything was explained in great detail. therefore as soon as i arrived for surgery i was immediately put at ease and felt totally comfortable in their hands. i would have no problem recommending optical express to my friends and family. thank you so much for everything!”

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Posted 13 years ago

“It has been great”

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Posted 13 years ago

“I had a little post op discomfort - due not touching/cleaning around my eyes for a week! - I had a concern some weeks later,rang up and an appointment for the same day was offered and reassurance given and appropriate treatment advised. I was then followed up again and given the 'all clear'. I have found the follow care impressive supportive, many thanks!”

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Posted 13 years ago

“quick, simple and easy.”

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Posted 13 years ago

“Everything went smoothly and plenty of support from staff throughout the whole process. Now I can walk in the rain and see. swimming in the pool and see everything. no more steamed up glasses when cooking!”

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Posted 13 years ago

“I can work read and see distance without wearing contact lense. It saves me time in the morning not having to put them in there is no longer putting glasses up and down to read no more steaming up of glasses just freedom”

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Posted 13 years ago

“Extremely satisfied with how everything went.”

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Posted 13 years ago

“It was good”

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Posted 13 years ago

“Almost immediately after surgery my eyesight was better than before with my contact lenses in. Suffered very little discomfort and overall a good experiance. Great continuous aftercare, would definately recommend!”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,218 reviews