Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,218 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had always considered surgery but never quite got round to it, now I wish I'd done it years ago. A few days of discomfort, a little bit of dry eyes but such an improvement in my life - no hunting round for glasses or worrying about lenses for sport, brilliant!”

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Posted 13 years ago

“still hard to believe that I can see without glasses or lenses. Before this eye surgery, I was not able to see anything farer than 30 cm and now I can drive, go to the swimming pool , play rubgy without fear to lose my lenses. To wake up mornings and see everything clearly with no need to grab my glasses, it is priceless.”

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Posted 13 years ago

“I would recomend laser surgery to anyone, it has greatly improved my sporting ability.”

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Posted 12 years ago

“helemaal top”

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Posted 12 years ago

“Great service and results. Changes your life.”

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Posted 12 years ago

“The only negative I have about about having this surgery is why I waited so long to have it. I wish I'd done it when I first thought of it 5 years ago, my holidays would've been so much better without glasses or lenses. My advice to anyone thinking about it is... Don't hesitate as I did.”

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Posted 12 years ago

“I am very pleased that I did it ;-))) My life has been changed since I had laser eye surgery for better. Thank you very much for the professional care.”

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Posted 12 years ago

“Excellent would recommend to anybody and everybody”

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Posted 12 years ago

“I am very pleased that i chose to have laser eye surgery and will never look back! i experienced no pain at all and the surgery was very very quick! I did not like wearing glasses and it is the best feeling to wake up in the morning and be able to see the clock :).....love it!!”

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Posted 12 years ago

“Really glad I had laser eye surgery. It is so much better waking up and being able to see immediately!”

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Posted 12 years ago

“all staff were helpfull and put you at your ease making the experience quite relaxing. I would certainly recommend the procedure. there was not any pain or discomfort during or afterwards.”

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Posted 12 years ago

“Apart from discomfort after surgery which went away completely after sleeping the improvement has been beyond my expectations, would highly recommend to anyone”

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Posted 12 years ago

“I had laser correction for a prescription of about -8, and was able to see clearly the following day, by which time the discomfort has also mostly passed. This was a quite amazing transformation! To have normal sight without having to rely on lenses or glasses really is life changing, and I would definitely recommend Optical Express laser correction. The staff have been very reassuring and friendly, and provided great aftercare.”

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Posted 12 years ago

“Since my treatment - my life experience has been wonderful. Riding my bike has been marvelous - glasses free - brilliant vision - no hassels with having to wear correction - glasses or contact lenses.”

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Posted 12 years ago

“I have had a first-class service from all Optical Express staff. From the outset, my mind was put at ease through a thorough explanation of the procedure to be used, and I have had no issues whatsoever with the aftercare, and would recommend the treatment for anyone who is thinking of having the surgery.”

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Posted 12 years ago

“I have been extremely happy with the outcome of my laser teatment, I don't know why I didn't do it sooner it has made my life much easier and I feel more confident in everything I do. My eyesight is fantastic and I couldn't have asked for better after care - Optical Express are the best!!”

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Posted 12 years ago

“The best money I have spent”

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Posted 12 years ago

“i can see clearly now thr rain has gone”

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Posted 12 years ago

“Truly amazing results!”

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Posted 12 years ago

“Optical Express provided excellent care from pre-op assessment all the way through to surgery and follow-up appointments. Highly recommend to everyone.”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,218 reviews