Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.25

4.3 Rating 7,710 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hopeless. Order took weeks to dispatch despite all items listed as in stock. Customer support slow to respond, eventually refunded part of the order but didn't reimburse for the shipping component. Other items arrived long after the trip they were bought for.”

Helpful Report

Posted 4 months ago

Hi Callum, we’re sorry to hear about your experience. Delays on items listed as in stock, slow support, and the impact on your plans are below expectations, and we understand your frustration. We also apologise for the issue with the shipping refund—this should have been handled more clearly. Given you were sent some items from your order; shipping costs incurred which is why the shipping was not refunded. We’re reviewing both our stock accuracy and response times to try to prevent this happening again. Thank you for your feedback.

Posted 4 months ago

“Turned up on time and was what I was looking for👍”

Helpful Report

Posted 4 months ago

Thank you for the 5/5, Michael! We’re glad it arrived on time and was exactly what you were looking for.

Posted 4 months ago

“Wrong item sent first off, very easy to contact and it was corrected that day Thanks again”

Helpful Report

(Showroom) - Posted 4 months ago

Thank you for the 5/5, Jason! We’re glad we could correct the item issue the same day and that you found it easy to reach us. We’ll be here for your future orders.

Posted 4 months ago

“Always Great quality gear at affordable prices, keep up the great work Outback Equipment”

Helpful Report

(Showroom) - Posted 4 months ago

Thank you for the 5/5, Len! We’re glad you’re enjoying the great quality gear at affordable prices. We’ll keep up the good work.

Posted 4 months ago

“Great people to deal with and quick to reply when you ask questions of support!”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Sean! We’re glad you found our support quick to reply.

Posted 4 months ago

“Pleasure to deal with and excellent products would buy again.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Toby! We’re glad you had a pleasant experience and that you’re happy with the products.

Posted 4 months ago

“Online shopping really easy to do, have had fast efficence delivery or pick up, and have all the products we have needed so far.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, John! We’re glad online shopping is easy, and that you’ve enjoyed fast delivery and that we’ve had the products you needed so far.

Posted 4 months ago

“Was waiting on the back order for the Tuff Terrain V4 compressor, and was SOOOO worth the wait! This thing is a beast! Shipped to the door, tracking was spot on and the condition was excellent! Thank you team - big plans coming up in the very near future and this thing will be a workhorse! Couldn't be happier.”

Helpful Report

(Showroom) - Posted 4 months ago

Thank you for the 5-star, Mathieu! We’re thrilled the Tuff Terrain V4 compressor was worth the wait and that it’s a beast. Great to hear it shipped quickly and the tracking was spot on. We’re excited for your big plans and appreciate you sharing the love.

Posted 4 months ago

“My order took over a month to come. When it did arrive the product is not what was advertised. I am still waiting on a response from the customer team via email about this issue and have no way of calling anyone as the phones are turned off.”

Helpful Report

(Showroom) - Posted 4 months ago

“Easy to deal with, we did click and Collect. good content on website to make selection easy as well. We watched the videos that were posted on line on the product.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Nishant! We’re glad you found the website helpful and the videos useful for your selection, and that the click and collect experience worked smoothly.

Posted 4 months ago

“Sorry, I haven't really used the site apart from ordering the awning which came up in an online search.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Tristan! We’re glad you were able to order the awning and that you found us. If you need anything else, we’re here to help.

Posted 4 months ago

“Cant trust them to deliver a $5 item , so would not use them for anything that more money , nope dont recomend , cant see me using them again , dont ask my opion unless you want my honest answer”

Helpful Report

Posted 4 months ago

Thanks for your review- we're sorry to hear you were unhappy with your experience. Checking your order, we can confirm it was delivered to you.

Posted 4 months ago

“i got the spare tyre bag and it’s been very useful, made good quality too”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, jed! We’re glad the spare tyre bag is useful and of good quality.

Posted 4 months ago

“Very very good so good to spot”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Gerard! We’re glad you found us very good.

Posted 4 months ago

“Portable Induction HotPlate works beautifully. Excellent for Caravan with 240V supply. Fast cooking, instant heat with Induction Saucepan or Frying pan.”

Helpful Report

(Showroom) - Posted 4 months ago

Thank you for the 5-star, Ian! We’re glad the Portable Induction HotPlate is working beautifully and suited to caravans with 240V supply.

Posted 4 months ago

“Always great products, great prices.”

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Posted 4 months ago

Thank you for the 5-star, Tony! We’re glad you’re enjoying great products at great prices.

Posted 4 months ago

“Great service. Very helpful to choose a camp oven.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Karen! We’re glad our service helped you choose a camp oven.

Posted 4 months ago

“I have had a great experience with ordering and customer support. When I needed one item of my cart urgently the team were able to meet my needs and get my the item i needed more urgently.”

Helpful Report

Posted 4 months ago

Thank you for the 5-star, Davide! We’re glad our team could meet your urgent needs and get the item you needed more urgently.

Posted 4 months ago

“still waiting for part for 14 weeks they won't even answer the phone”

Helpful Report

Posted 4 months ago

Hi Peter, we’re sorry to hear of your experience- Our phone lines have been turned off temporarily to allow our team to focus on getting resolutions. Please email us with your order details at service@outbackequipment.com.au so we can investigate this promptly. Thanks.

Posted 4 months ago

“I ordered product for a trip in January. After many inquries it became obivious that Outback Equipment advertise and sell product they do'nt even have in store or warehouse. I recieved it in March after the ship had landed.”

Helpful Report

Posted 4 months ago

Hi Bob, thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it must have been to order for a January trip and not receive your item until March. That’s certainly not the experience we aim to provide. While some products are sourced directly from suppliers and can occasionally be subject to unexpected delays, we recognise that clearer communication and more accurate timeframes are essential—especially when orders are time-sensitive. We appreciate you bringing this to our attention and will use your feedback to improve how we communicate stock availability and delivery expectations.

Posted 4 months ago

Outback Equipment is rated 4.3 based on 7,710 reviews