Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,168 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 30th April 2025

496

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item faulty, sent it back weeks ago, lack of follow up is terrible, do not recommend”

Helpful Report

(Showroom) - Posted 2 months ago

“Happy with the items recieved and the service at Outback... all's good 👍”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Mike, Thanks so much for the fantastic 5-star review! We're thrilled to hear you're happy with both the items you received and our service. Your satisfaction is what we strive for! If you have any questions or need assistance, don’t hesitate to reach out. Cheers!

Posted 1 month ago

“On time delivery. Very happy with my camp chair..great sale price! 😃”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Leanda, Thank you for your fantastic 5-star review! We're thrilled to hear that your camp chair arrived on time and at a great price. Your happiness means a lot to us, and we're here for you anytime you need. Enjoy your outdoor adventures! Cheers!

Posted 1 month ago

“Not sure how many times I have used this comp but it's been a few and the service and equipment is as good as ever .I would not go anywhere else .”

Helpful Report

(Showroom) - Posted 2 months ago

Hi David, Thank you for your amazing 5-star review! We’re delighted to hear that you’ve had such a positive experience with both our service and equipment. Your loyalty truly means the world to us! If you ever need anything, just reach out. Cheers!

Posted 1 month ago

“Good communication initially, but product took a month to arrive.”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Mike, Thank you for your feedback! We're glad you found our communication helpful. We apologize for the delay in delivery and appreciate your patience throughout the process. If you have any questions or need assistance, please please don’t hesitate to reach out. Cheers!

Posted 1 month ago

“Very happy with Outback equipment. Service is very quick and products are of good.”

Helpful Report

Posted 2 months ago

Hi Anthony, Thanks a bunch for the awesome 5-star review! We're so glad to hear you're happy with our quick service and quality products. Your feedback truly means a lot to us! If you ever need assistance, just reach out. Cheers!

Posted 1 month ago

“Very pleased with our order, fast delivery.”

Helpful Report

Posted 2 months ago

Hi Leonie, Thank you for your wonderful review! We're delighted to hear that you were pleased with your order and its quick delivery time. Your satisfaction is our top priority, and we appreciate your support! If you need anything else, just let us know. Cheers!

Posted 1 month ago

“Well done !! Will be back.”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Mike, Thanks so much for your great review! We're thrilled to hear you had a positive experience and we can’t wait to see you back again. If you ever need anything, just let us know. Cheers!

Posted 1 month ago

“Excellent service”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Karen, Thank you for the fantastic 5-star review! We're thrilled to hear that you received excellent service from our team. Your support means a lot to us! If there's anything else you need, don't hesitate to get in touch. Cheers!

Posted 1 month ago

“Great service and awesome to deal with”

Helpful Report

Posted 2 months ago

Hi Anthony, Thank you for the fantastic 5-star review! We're thrilled to hear you had a great experience with our service. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, don’t hesitate to get in touch. Cheers!

Posted 1 month ago

“Always awesome”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Joanne, Thank you for the fantastic 5-star review! We're thrilled to hear that you always have an awesome experience with us. Your support truly means the world to us! If there’s anything else we can do for you, just let us know. Cheers!

Posted 1 month ago

“Great, quick service & best HuNu sustainable cups”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Lou, Thank you for the fantastic 5-star review! We're thrilled to hear that you loved our quick service and the HuNu sustainable cups. Your support for eco-friendly products means a lot to us! Cheers!

Posted 1 month ago

“Equipment is always top notch and delivered quickly”

Helpful Report

(Showroom) - Posted 2 months ago

“Worst service I’ve had took a long time to come asked for a refund and then you said it would come in a few days and when I finally got the order it wasn’t mine. Waste of time ordering from this store never again”

Helpful Report

Posted 2 months ago

Hi Ronan, Thank you for reaching out and sharing your feedback. We're really sorry to hear about the issues you've encountered with your order and the service you received. This is certainly not the experience we strive for, and we understand how frustrating it can be. Please reach out to our customer service team, as they are here to help resolve your concerns. We appreciate your input and are committed to improving our service. Best regards!

Posted 1 month ago

“Even with the delays due to flooding the gear that I Orders finally arrived — thanks guys much appreciated !!!!”

Helpful Report

Posted 2 months ago

Hi Barry, Thank you for the amazing 5-star review! We're glad to hear that your gear arrived despite the delays caused by flooding. We appreciate your understanding and patience during this time. If you need anything else, please don’t hesitate to reach out. Enjoy your new gear! Cheers!

Posted 1 month ago

“Very happy with my products I purchased from you . A bit slow in sending the items out”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Leanne, Thank you for your review! We're glad to hear that you're happy with your products. We appreciate your patience regarding the shipping time, and we’re continually working to improve our processes. If you have any other questions or need assistance, feel free to reach out. Cheers!

Posted 1 month ago

“Terrible experience. Goods were “lost in transit” so after waiting for the goods for over a month the order was cancelled and I was given a refund! Never again!”

Helpful Report

Posted 2 months ago

Hi Peter, We're truly sorry to hear about your experience with your order being lost in transit. That’s certainly not the level of service we aim to provide. We understand how disappointing it can be to wait for an order only to have it canceled. Your feedback is important, and we appreciate you taking the time to share it with us. If there’s anything more we can do to assist you or if you have any further comments, please don’t hesitate to reach out to our customer service team. Best regards!

Posted 1 month ago

“I had initial concers with my order - However Amy from After Sales saved the day. There was a problem but she was able to rectify the situation ASAP. My THANKS to Amy..............”

Helpful Report

(Showroom) - Posted 2 months ago

Hi Daryl, Thank you for your wonderful 5-star review! We're so pleased to hear that Amy was able to assist you and resolve your concerns quickly. Your kind words mean a lot to us! If you need any further assistance, feel free to reach out. Cheers!

Posted 2 months ago

“Purchased fridge vent shade, the rubber screw insert was not long enough,and also will not sit in position correctly”

Helpful Report

(Showroom) - Posted 2 months ago

“Not what I wanted. I wanted the Fuel model of that one”

Helpful Report

Posted 2 months ago

Hi Christopher, Thank you for your review! We appreciate your feedback and we're sorry to hear that the model you received wasn't what you were looking for. If you're interested in the Fuel model, feel free to reach out to our customer service team for assistance with exchanging this. We want to ensure you get the right product that meets your needs. Best regards!

Posted 2 months ago

Outback Equipment is rated 4.2 based on 6,168 reviews