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Outback Equipment Reviews

4.2 Rating 7,737 Reviews
80 %
of reviewers recommend Outback Equipment
Read Outback Equipment Reviews

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.



Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

Write Your review

“Very good staff”
Helpful Report
Posted 7 months ago
Thank you for your 5-star review, Oana! We’re glad you found our staff very good. If there’s anything else we can help with, please let us know.
Posted 7 months ago
“Great service. Timely delivery.”
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Posted 7 months ago
Thank you for your 5-star review, Narelle! We’re glad you’re happy with the service and timely delivery. If there’s anything else we can do to earn your next 5 stars, please let us know.
Posted 7 months ago
“good product but slow shipping”
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Posted 7 months ago
Thank you for your review, Rodney! We’re glad you’re happy with the product, and are currently looking into making our shipping times clearer on each listing. If there’s anything else we can do to earn your next 5 stars, please let us know.
Posted 7 months ago
“When I ordered the lock there was no mention it wasn’t in stock. I have been advised that it won’t arrive until the end of March which is in acceptable”
Helpful Report
Posted 7 months ago
Thank you for your review, Cliff. We’re sorry for the lack of stock information and the delay on your order. We’re taking steps to improve stock updates so this doesn’t happen in the future. Please feel free to reach out to us at service@outbackequipment.com.au to raise your concerns. Thanks.
Posted 7 months ago
“Great service, when I went pick up my order, not aware of the earlier closing time, they still served me and didn’t need to make a second trip, so much appreciated.”
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Posted 7 months ago
Thank you for your 5-star review, Colin! We’re glad we could help and that you didn’t need a second trip. If there’s anything else we can do, just let us know.
Posted 7 months ago
“Great delivery time ease of someone to talk to”
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Posted 7 months ago
Thank you for your review, Geoffrey! We’re glad the delivery time and easy communication met your needs. If there’s anything we can do to earn that full 5 stars next time, please let us know.
Posted 7 months ago
“Was able to replace our microwave with the same model that came wioth the van 7 years ago. Good service with a good price.”
Helpful Report
Posted 7 months ago
Thank you for your 5-star review, Ross! We’re glad you could replace the microwave with the original model and that you found our service and pricing good. If there’s anything else you need, we’re here to help.
Posted 7 months ago
“Bought the pop up sink and love it! Fits perfectly where we need it in our car and is simple to use, compact. Delivered so quickly too!”
Helpful Report
(Showroom) - Posted 7 months ago
Thank you for your 5-star review! We’re thrilled the pop-up sink fits perfectly, is simple to use, compact, and arrived quickly. We hope that you think of us for your next camping purchase
Posted 7 months ago
“Service - excellent. Knowledge - excellent. Ease of purchase - excellent. Promptness - excellent. Can't rate Outback Equipment any better.”
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(Showroom) - Posted 7 months ago
Thank you for your 5-star review, Kevin! We’re thrilled you found our service, knowledge, ease of purchase, and promptness excellent. We hope to serve you again soon!
Posted 7 months ago
“Website is easy to navigate, product are well priced and postage was quick.”
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Posted 7 months ago
Thank you for your fantastic 5-star review! We're glad to hear your ordering process was prompt and hassle-free, all at a good price! Please dont hesitate to reach out for any future purchase enquiries.
Posted 7 months ago
“Don't waste your time with this company. website said 7 days to ship has been over a month. endless calls to find out what's going on. it's coming they say well it's not good enough Outback Equipment. sort your S**t out. I have spent thousands with you over the years and this is a recurring thing well that's it from me you won't see another order from me again.”
Helpful Report
Posted 7 months ago
“I purchased a Black Jack Mini from Outback Equip., fantastic special price on the product, the order process was easy, there were many payment options and the freight was free. Great deal. It took 10 days to pick the items from their warehourse and Fast Freight delivered in 2 days. Why does it take 10 days prepare the package for delivery?”
Helpful Report
Posted 7 months ago
Thank you for sharing your feedback, Robert. We’re glad you’re happy with the product and the pricing. We apologise for the 10-day preparation time before dispatch, as we are an e-commerce business it can sometimes take time for us to receive stock from our suppliers before dispatch. We have recently updated our listings to assist with making these timeframes clearer. If there’s anything else we can do to earn your next 5 stars, please let us know.
Posted 7 months ago
“Very poor still haven’t received my order from two weeks ago logged ticket to see where it’s at and still no response”
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Posted 7 months ago
“the mounts where eazy to install and did the job handsomely , delivery was quick and painless not like other places i have dealt with”
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Posted 7 months ago
Thank you for your glowing 5-star review! We hope to serve you again soon
Posted 7 months ago
“I have found Outback Equipment to be my one stop go to shop for anything 4x4 and camping and it’s not in Brendale !!!”
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Posted 7 months ago
Thanks for the 5-star, james! We’re stoked Outback Equipment is your one-stop shop for all things 4x4 and camping.
Posted 7 months ago
“Pots and frypan, detachable handle's, great value”
Helpful Report
Posted 7 months ago
Thank you for your 5-star review, Kim! We’re glad you found the pots, frypan, and detachable handle great value. If you need anything else, we’re here to help.
Posted 7 months ago
“Very happy with purchase, and the customer service was outstanding particularly when it got lost in the Australia Post system & was sent to various states across Australia. We are traveling so needed it to arrive within a timeframe, customer service did an amazing job to get it delivered before we needed to move on to our next destination, very happy, & would recommend this company”
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(Showroom) - Posted 7 months ago
Thank you for your wonderful 5-star review, Debra! We’re glad our customer service could help and that the delivery situation was resolved promptly and in time for your travels. We hope to serve you again soon!
Posted 7 months ago
“My order was split into 2 deliveries. When l received the parcel it was missing a fitting. Call and was told to wait until the second delivery of water pipe was received to check if the missed item worth $12 was with it. I played the game and then had to send pictures showing that l had received 1 instead of 2 ordered. Another eeek went by. I finally had to request a return authority to send the whole order back as l could not do my install. Final another week until l received there missing item. I will never use this company again. They are slow and incompetent.”
Helpful Report
Posted 7 months ago
“All that we orded was correct , no issues and delivered on time. and Thats all we ask.”
Helpful Report
(Showroom) - Posted 7 months ago
Thank you for your 5-star review, Rick! We’re glad everything was correct and delivered on time. If you need anything else, we’re here to help.
Posted 7 months ago
“Bought wrong anti flap kit. Tried to send back to OE. Shipping costs two thirds of original price for refund of outstanding credit. Will have to sell privately. Not worth the effort. Make sure you buy the correct item. After sales is a joke!!!”
Helpful Report
(Showroom) - Posted 7 months ago
Hi Graeme, We're sorry to hear you were unhappy with your experience with our after sales team, it's not the experience we aim to provide our customers with. Upon your initial point of contact with our team, you were provided with our returns policy for an incorrect purchase, with clear clarification it would be a return for credit. We tried to aid you as best we could and offered to help facilitate your return freight, but never heard back from you. If you wish to proceed with this return, simply reply to our email.
Posted 7 months ago
Outback Equipment is rated 4.2 based on 7,737 reviews