Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,058 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The threaded outlets on the 43litre tanks had defective threads. It is not possible to have a fitting that doesn’t leak when the tanks are filled. The tanks are moulded in 2 halves, and the join bisects the outlet. The thread on each outlet is uneven, and creates a path for water leakage. This is unsatisfactory and poor design.”

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Posted 1 year ago

“I drove to your store at Acacia Ridge to purchase the Mean Mother tyre repair kit. I was told you had none in stock but you have a person who makes trips a couple of times a week to collect orders. I was assured that I would be able to collect my purchase this week. I phoned earlier this week to check on my order only to be told it would not be in stock until 27 December. I explained the conversation I had with your sales person in store so they advised that they would check. They phoned back and advised that the run was not happening and that the product was not coming in to the store until late January. I cancelled my order and got a refund. You are still advertising this product on your web page with no mention it is not available until the end of next month. Really pathetic customer service.I doubt I will ever use your store again in the future. Totally dissatisfied.”

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Posted 1 year ago

“Ordered anode rods for suburban HWS. Good ordering and delivery process but rods are incorrectly threaded and will only screw in a couple of threads. Attempted to return them but no joy.”

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Posted 1 year ago

“items are quality, just takes forever to get them............. worst delivery process ever........ makes you want to buy elsewhere and get your purchase within a week or two.”

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Posted 1 year ago

“Ordered two items, but only 1 arrived. I had to take a photo to prove my $5 snips didn't arrive. I bought a pair elsewhere. Apparently, after I sent an email with photo proof, another is on the way but haven't seen it yet.”

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Posted 1 year ago

“Will take your money for our of stock items and will not contact you to say that the items are out of stock. Actually lied to me on the phone multiple times too. Would not order from this company again.”

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Posted 1 year ago

“I was a bit disappointed with the result of my order. The price of the meter rate had more than doubled from the time I found that you sold what I wanted and ordered. Then there was a delay as you couldn't fill the complete order. Then the order was sent still not complete. I rang and was told you would send the item when it came in. Then I received an email saying you couldn't get that colour. I returned the email with other colour suggestions. I received another email with the available colours and an offer of a refund. I then sent an email giving the colour I would accept and also received one saying that the money would be refunded. I think someone jumped the gun, if its ok for you to make customers wait why cant you wait more than 2 days. Thanks Phil”

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Posted 1 year ago

“Was told my shipment was in, but wasn’t was told it was gonna be delivered within three business days and didn’t come for nearly 2 weeks”

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Posted 1 year ago

“After waiting for over two weeks for order I contacted outback equipment and was advised that my order would be despatched the next day being Friday , the next week still no delivery or update and when I contacted them I was told that they were still waiting for some of my order to arrive. I cancelled the part that was yet to arrive and received the other part 3 days later. Very poor communication”

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Posted 2 years ago

“Sorry won't buy from you again it took 3 weeks to get to me here in W.A I think just buy local”

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Posted 2 years ago

“Waited 1 month for my item to be shipped as someone had for got to process the order The have a Faulty throttle controller Call tech support and submitted a warranty claim on 11/10/23 had a automated email reply but have not heard anything still waiting to use my product I brought 6 weeks ago”

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Posted 2 years ago

“Waited 4 months for my barometer which was supposed to be a birthday present .Paid extra $20 for express post !! Not impressed . Was meant to have postage refunded but that never happened . Definitely not a happy customer.”

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Posted 2 years ago

“I ordered some cookware, with plenty of time for delivery, for an upcoming trip. Days before the departure date the package still hadn't arrived. I phoned the office, to be told it hadn't even been despatched, as one item was out of stock. There was no warning at the point of order that an item was out of stock. So I had to cancel the order and purchase elsewhere with express delivery. I was assured my cancellation would be processed within 24 hrs. A couple of weeks later it still hadn't come through. I called again ... it had been 'stuck' in the system. I finally received my refund, but not without chasing. Internal processes (stock control, finance) need tightening.”

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Posted 2 years ago

“I ordered a 150l water bladder that doesn’t hold water. No assistance was provided.”

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Posted 2 years ago

“The time from order to delivery was far too long. I had to follow up twice to get any real response.”

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Posted 2 years ago

“wasnt easy getting through to speak to people, even after leaving several messages”

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Posted 2 years ago

“Can't give any better at moment as still haven't received the parcel .Not your fault but still haven't got it.may be you need to scrutinise your delivery agent.”

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Posted 2 years ago

“Good service disappointed that I had a customer who didn’t want a product took it back to get a refund for the customer to find out outback equipment don’t do refunds will only give store credit”

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Posted 2 years ago

“The equipment is okay, the communications are very poor. I ordered a TV and paid for it. waited two weeks and when I called the guy said he was busy and would get back to me......still waiting a week later? So messaged the person that sold it to me by email. He quoted that it was due last friday, still no notice it arrived nor it was shipped? And gee the spell check is a pain to work with on comments”

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Posted 2 years ago

“I was sent an email regards short stock, I responded to the email however did not get a response from you guys, I eventually got what I ordered however I was already unhappy”

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Posted 2 years ago

Outback Equipment is rated 4.3 based on 7,058 reviews