Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,273 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some cookware, with plenty of time for delivery, for an upcoming trip. Days before the departure date the package still hadn't arrived. I phoned the office, to be told it hadn't even been despatched, as one item was out of stock. There was no warning at the point of order that an item was out of stock. So I had to cancel the order and purchase elsewhere with express delivery. I was assured my cancellation would be processed within 24 hrs. A couple of weeks later it still hadn't come through. I called again ... it had been 'stuck' in the system. I finally received my refund, but not without chasing. Internal processes (stock control, finance) need tightening.”

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Posted 2 years ago

“I ordered a 150l water bladder that doesn’t hold water. No assistance was provided.”

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Posted 2 years ago

“The time from order to delivery was far too long. I had to follow up twice to get any real response.”

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Posted 2 years ago

“wasnt easy getting through to speak to people, even after leaving several messages”

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Posted 2 years ago

“Can't give any better at moment as still haven't received the parcel .Not your fault but still haven't got it.may be you need to scrutinise your delivery agent.”

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Posted 2 years ago

“Good service disappointed that I had a customer who didn’t want a product took it back to get a refund for the customer to find out outback equipment don’t do refunds will only give store credit”

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Posted 2 years ago

“The equipment is okay, the communications are very poor. I ordered a TV and paid for it. waited two weeks and when I called the guy said he was busy and would get back to me......still waiting a week later? So messaged the person that sold it to me by email. He quoted that it was due last friday, still no notice it arrived nor it was shipped? And gee the spell check is a pain to work with on comments”

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Posted 2 years ago

“I was sent an email regards short stock, I responded to the email however did not get a response from you guys, I eventually got what I ordered however I was already unhappy”

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Posted 2 years ago

“Ordered an item on the 27th of August. Today is the 31st, according to the website, item hasn’t even been picked for postage. If I wanted the item in 2 weeks time, I would have ordered it in 2 weeks time. Asked a question online, no reply. Email has now been sent. Last item I buy from here.”

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Posted 2 years ago

“Still haven’t received order”

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Posted 2 years ago

“I ordered my stuff 12 days ago and still haven’t received it. I don’t like spending over thousand dollars and not receive anything. So no you haven’t done good.”

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Posted 2 years ago

“Well I have rung four times now and gone thru the system to be told someone would ring me back. And still no call!!”

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Posted 2 years ago

“Ordered the product and paid for the product and have not received it as out of stock.”

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Posted 2 years ago

“Great service, if the whole product had been sent. I only received the lock housing. No actual locking mechanism, or keys were received. 😕”

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Posted 2 years ago

“Only a 2 star review cause of the dispatch time. With a 1-3 day dispatch time you'd think with express shipping it'd be near a 1 day dispatch and not take the full 3 business days for 1 item to be dispatched. Kinda defeats the purpose of paying for "express" but luckily I managed to get it in time before I needed it, only just though”

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Posted 2 years ago

“My delivery was received easily with great notifications of process, however one of my items was damaged and therefore not able to be used. Regarding "Whom made the delivery" cannot remember if it was a courier or postal service.”

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Posted 2 years ago

“I called several times but no answer which is a bit disappointing. That said, I chose not to forward an email as suggested due the option not being convenient at the time.”

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Posted 2 years ago

“The courier delivered the bags to the wrong address fortunately the person call me and I had to go and pick them up. Luck it was an honest person.”

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Posted 2 years ago

“Not happy. A very essential part of a large water tank is the 'breather' attachment on the top. It should be included. Then to learn that it's not even available to supply, is quite bad service. Like selling a jerry can without the lid, or a tent without the bag.”

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Posted 2 years ago

“Again, sold items that were not in stock. Then told me the stock had arrived and was despatched. The tracking of the order showed that the item was not sent til 5 days later. Hard to recommend”

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Posted 2 years ago

Outback Equipment is rated 4.3 based on 7,273 reviews