Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.26

4.3 Rating 6,649 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 13th June 2025

509

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my gear from Outback on the 21st Feb 22. To date I still haven’t received the gear. I have followed up a few times now and still according to Aramex Perth Depot still hasn’t checked it in. Check this morning and no surprises still the same status. Aramex Couriers are clearly useless and suggested to Outback they use someone else. I ordered gear from another supplier last week and received it yesterday. To wait 5 weeks now is ridiculous and simply want my money back if not delivered by the end of this week. Won’t be ordering from Outback again!”

Helpful Report

Posted 3 years ago

“Useless. I ordered a towbar, that I required urgently. 2 weeks went by with no communication from the sales team. When I enquired about my order, I was told that they had been trying to contact me. That was a lie because i had received no phone calls or emails from them. They wanted to ask the particular model of my car (which they already had). When I gave them the details of my car again. A few more days went by and then I was told that the towbar was not in stock. Even though on the website it said it was in stock. I was given a refund after wasting 3 weeks of my time. Won't bother with them again.”

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Posted 3 years ago

“Ordered and paid for suburban element only to be told you didnt even have the product waited another 3 weeks after being told it would arrive but still no element.asked for a refund probably wont buy off them again”

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Posted 3 years ago

“I have not received the order yet”

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Posted 3 years ago

“battery tray ordered for 150 prado, received, installed as per instructions, battery within all spec measurements installed, top bracket installed and sits 25mm higher that the front mounting point and hits bonnet when closing and batrery j hooks 25mm short fix was to flatten out top bracket with a hammer and this then fit properly. was offered to return if not fitted quoting what was supplied was what was ordered and would fit. ive modified your product to make this work on a brand new prado. no recommendations on purchasing this for a prado 150 2022 vx from me here. tray and fitting is solid and to spec. top bracket and j hooks not fit for purpose without modification.”

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Posted 3 years ago

“7 weeks ago ordered a caravan lock.money taken and email advising that product dispatched has been received. A week or so later rang office to say product has not arrived. A check by your staff advised me that product not in stock and unable to advise when will be received and dispatched. My issue is the initial email was completely wrong. I was not advised of the delay and todate have still not received the product and have not heard from your office .Happy to grab my moneyt with no effort to keep me in the loop”

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Posted 3 years ago

“Have not got my gear.”

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Posted 3 years ago

“I went and ordered a Relaxn delux bait board been 6 weeks now and I have still not received it.”

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Posted 3 years ago

“Item was delayed in dispatch, delivery took a month. Product revived (tuff terrain wheel bag) was not fit for purpose. The zippers where stuffed straight out of the packet and progressively got worse over a week of use, they constantly peel apart. Website stated that it suits a 35inch wheel, not the case. Had to run the straps through the holes of the rim for it to work. Terrible quality.”

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Posted 3 years ago

“I received the wrong snorkel, and I am still waiting for the correct one to be shipped to me.”

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Posted 3 years ago

“At this stage, I feel that outback doesn't have any honour in fixing issues with the product they are selling”

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Posted 3 years ago

“Waited over a month to get an awning delivered, in the end the freight company returned it to sender. No notice of it being returned to sender due to not being able to deliver it due to its size from Outback, it wasn’t until l rang them. STILL waiting on a refund. Very disappointed.”

Helpful Report

Posted 3 years ago

“I ordered bash plate on 31/12/2021 and I still haven’t received it. Not happy with the service at all. Tried to track my item but it’s been stuck in same spot for over 3 weeks now.”

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Posted 3 years ago

“i have not received order Still waiting”

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Posted 3 years ago

“Ordered a seat cushion for my boat over a 5 weeks ago, nothing has arrived”

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Posted 3 years ago

“Stil waiting for my order from 15.01.2022.”

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Posted 3 years ago

“Ordered boxing day. Have rang outback equipment 3 times now as well as couriers please. Apparently my freight hasn't moved since the 1st of January. Still no resolution in site. AVOID!!”

Helpful Report

Posted 3 years ago

“Unfortunately took 1 month to recieve my items even though I am in Southern Qld. The tracking process would only tell me when my items arrived at the various stages of the delivery process but never when I could expect then arriving. Contact with Outback Equipment by phone and Couriers please by email did not give me expected arrival date. Service not acceptable .”

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Posted 3 years ago

“Terrible, will not buy from them again. Took over 5 weeks to get my delivery sent via express post. Took them 10 days to even ship items in stock. They do not respond to emails, it was only after 4 weeks of waiting when I put in a complaint threating a charge back that someone got back to me. It's a shame, as they do have nice gear and prices, but I'll never buy from this website again.”

Helpful Report

Posted 3 years ago

“I needed a shower exhaust fan quickly and phoned to make sure the item was in stock. Promised it was so I ordered and was given an AustralianPost shipping number. A month later and still no exhaust fan. Australia Post said it had never been picked up. Upon contact with the office I was given two different stories at different times. One that they over sold and another a computer glitch. Never a word to me the whole month. I ordered from another Qld competitor and received the item in a few days.”

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Posted 3 years ago

Outback Equipment is rated 4.3 based on 6,649 reviews