Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.24

4.2 Rating 7,737 Reviews

80 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item too slow to arrive! phone contact hopeless! customer service non existent!”

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Posted 3 years ago

“BUYERS BEWARE!!!!!! Unable to deliver product in a timely manner. Poor communication from this company. Ignored at least 10 attempts at communication. I will never shop with Outback Equipment ever again!!!!!! Sorry guys very disappointed!”

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Posted 3 years ago

“Have been waiting on a refund for well over a month. Continual calls and email to them yield nothing. Very poor service.”

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Posted 3 years ago

“Worst online experience I have ever had. Be honest if you don’t have the unit in stock. I won’t be buying from you again.”

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Posted 3 years ago

“My stuff didn't turn up. Neither courier CouriersPlease or Outback Equipment service group could help. CouriersPlease still have open investigation several weeks on......”

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Posted 3 years ago

“Took way too long to dispatch order, 8 days just to print the picking slip, and another 6 days to pick, pack and dispatch the order.”

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Posted 3 years ago

“never shopping there again”

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Posted 3 years ago

“Parcel took over 1 month to arrive due to dispatch and delivery issues. Too late for my camping trip. Luckily, when I saw that you were using Couriersplease for the first order I changed the balance of my order to another supplier (re. solar panels, battery, hot war system and other items) - which all arrived in plenty of time. If you insist on using a disreputable courier then your product range and prices become irrelevant. You simply can't deliver and the customer is left to deal with the BS.”

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Posted 3 years ago

“Took the money for express delivery and didn't post for 3days. Won't be using again.”

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Posted 3 years ago

“Horrible serviced”

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Posted 3 years ago

“I feel bad writing a poor review but the service experience was terrible. My items weren't shipped within the stated time and I had to try two different ways to contact OE to try and get a response let alone action. Thus my items arrived late and I think they would have been later if I hadn't kept chasing them up. The products purchased were great but I can't trust to purchase from this store again.”

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Posted 3 years ago

“Service at counter is terrible. Too long a wait, staff chatting with customers. Was there to pick up a click and collect. Was there for about 20mins before I could pick up ONE cup.”

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Posted 3 years ago

“Unfortunately both bladders leaked. I think they should be paying a bit more attention to quality control. Didn't have time to get anything sorted with outback equipment before the trip and ended up using 20ltr containers. It only took a couple of weeks for the refund to come through.”

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Posted 3 years ago

“Bought a Shurflo pump. It came as ordered but was loosely packaged in a box with no bubble wrap or other protective filler. The box arrived crushed in transit. Paradoxically the box was marked fragile. My tip , especially with a $140 item is to pack it appropriately. NB the pump was not damaged and appears to be working.”

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Posted 3 years ago

“Headlight adjustment bracket for the N80 is garbage nowhere near enough adjustment”

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Posted 3 years ago

“Customer service is poor information is minimal on product will not be buying again an will be letting others k ow what I think”

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Posted 3 years ago

“Why did it.take two weeks for delivery Brisbane to my address on the Gold Coast distance of 77 kms”

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Posted 3 years ago

“I would look over the messages and you can see my issue. I check if you had stock and whether your delivery times were held up over holiday season. Answer was yes we have stock and no delay to 5 day delivery. Then look at the automatic emails you sent me. A month without a car. Not sure what else I could have done before I handed over my credit card details To you. I got done. You have no idea the knock on effects from me taking your guys word for it. I checked by calling and still got done. Look at your auto email to me.”

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Posted 3 years ago

“Still awaiting delivery”

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Posted 3 years ago

“I ordered a part for my roof racks, I did express postage and it still didn't dispatch until atleast 1 whole week later as they didnt have it in stock, they shouldn't advertise they have stuff in stock if they don't”

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Posted 3 years ago

Outback Equipment is rated 4.2 based on 7,737 reviews