Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,066 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 25th October 2025

516

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the tuff terrain snorkel for my Pajero np 3.8 v6 and made it fit by a reputable mechanic that work on 4wds. Does not fit to the car, properly. Despite the Mechanic has followed the pattern perfectly though. No refund is possible obviously.”

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Posted 3 years ago

“While the products they sell are good their customer service and inflexibility is poor. I will not be purchasing from this company again. I hope other customers dealings are better than mine.”

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Posted 3 years ago

“I purchased a manual washing machine. The spin cycle didn't work. I called to return the item. I was told to hand spin my clothes then put them back into the machine. (Defeats the purpose) After a few phone calls I said I wanted to send it back as it was not as advertised. The delivery to me was $11 to send it back it cost me $29. I did get a refund but it was a costly experience for me and I will not be purchasing anything from Outback Equipment again.”

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Posted 3 years ago

“No I not happy with your over towbar if you had read my tex messages I would have got write one as you was going to do .you won't read this”

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Posted 3 years ago

“I called and asked for the amperage of the heater. No one could give me a straight answer. I explained my max was 10 amp. Not getting help, i took a punt as the heater was for plugging into a 12V vehicle socket, and ordered the product. Plugged it in and in about 15 ssconds it blew the fuse. I left it at the camp ground with a note saying 'free'.”

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Posted 3 years ago

“No notification goods were out of stock until I chased. Multiple promises to ship were never fulfilled. Got emails saying it had shipped when it hadn’t. Waited a huge amount of time and whilst i am ok with waiting, I don’t like being deceived. If customer service had been honest about it rather than telling me it had shipped when it hadn’t I would have been much happier.”

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Posted 3 years ago

“Great lights although I should have just bought them directly from Lightforce. I don’t rate Outback Equipment at all!”

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Posted 3 years ago

“The roof console is perfect but the switch panel I bought to fit into the space on the console is a joke. It doesn’t fit the space, it’s just 6 individual pieces that slot together. If it had been advertised correctly I would never have bought it.”

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Posted 3 years ago

“Very poor communication from the company, only notified me 2 weeks after ordering the parts and only after I contacted them, waited another 3 weeks before canceling my order cause they still didn’t have the part in stock, but at the time of ordering their website said the parts were in stock and even before I cancelled the order it was still saying on their website that they had them, would not recommend this company to anyone, if I could give a zero star I would have”

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Posted 3 years ago

“Terrible , the WRONG size dunny , the wrong item has sat at my door waiting to be picked up for 5 days now ! They wont send another one until this one gets picked up . I know Aust Post is flat out ! lm leaving very soon on a trip !”

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Posted 3 years ago

“Got sent the wrong item, Sent it back but did not get the money returned.”

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Posted 3 years ago

“Shipping time for my sale took ages. Ony to dispatch from your warehouse in Brisbane took ages and parcel arrived 3 weeks later than what was promised. Eventally when arrived it was delivered to wrong address and my parcel could have been lost/stolen.”

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Posted 3 years ago

“I ordered mirrors in February, didn’t receive them until May, and only then after numerous phone calls to them chasing them up and accepting a lesser product than I previously ordered. Not great.”

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Posted 3 years ago

“Anticipated a 5 day delivery that stretched to 5 weeks and two shipments. Phone support person was unhelpful and bordering on rudeness and couldn't provide tracking. Check the companies facebook to see similar comments.”

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Posted 3 years ago

“I think that you are probably 1 of the worst and incompetent mobs I've dealt with. Extremely dissatisfied.”

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Posted 3 years ago

“I never received the delivery. I contacted aus post and they have no more delivery updates.”

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Posted 3 years ago

“Correspondence very inadequate, took a month to get back to me after placing an order to be told they didn't have the item. I would have been ok if they just replied to emails. I'm not impressed 😕”

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Posted 3 years ago

“Not very happy with the timeliness of their service. Ordered a replacement Breaksafe battery for my van on Tue 27 Apr. Paid additional money for express delivery as I needed it by 5 May. On Tue 3 Apr I tang to see where it was, as I couldn't even track it yet! Had not left the warehouse. Supposedly then got personally dispatched on Tue 3 Apr .... but still did not arrive until Fri 6 Apr .... too late! 5 full working days should be ample time to deliver an item internally in Brisbane! Especially after paying extra for express post!”

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Posted 3 years ago

“We bought the Dometic MyFridge MF V5M and it is not what we expected. It doesn't cool sufficiently and food spoils quickly. Not impressed!”

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Posted 3 years ago

“Ordered product that showed as in stock. Heard nothing from outback equipment regarding despatch. Followed up with customer service. No response no phone calls. Checked stock on their website. Showed no stock. Still no response. Requested refund from payment provided as Outback equipment didn't respond directly to me. Won't be trusting them with an order again.”

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Posted 3 years ago

Outback Equipment is rated 4.3 based on 7,066 reviews