Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.22

4.2 Rating 6,199 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 30th April 2025

496

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range”

Helpful Report

Posted 5 months ago

Hi there, Thank you for the fantastic 4-star review! We're delighted to hear that you appreciated our range of products. Looking forward to your next visit to Outback Equipment! Cheers!

Posted 4 months ago

“Excellent service! Will buy from Outback Equipment again.”

Helpful Report

Posted 5 months ago

Hi Kerry, Thank you for the excellent 5-star review! We're so glad to hear that you had a positive experience with our service. We can’t wait to welcome you back to Outback Equipment again in the future. Cheers!

Posted 4 months ago

“Parcels are always delivered quick and on time. Keep up the good work guys.”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Martin, Thank you so much for the glowing 5-star review! Your kind words motivate us to keep up the great work! If you need anything else, just let us know. Cheers!

Posted 4 months ago

“If you want a runaround for a month over a warranty then tell me it’s got to go to a repair agency, get real! I answered all your question and follows up several times! Item lasted 2 days and failed on second trip! Should be a simple replacement not a fu#k around!! First and last time purchasing any products off your pathetic excuse for a business! Don’t worry I will tell all. It’s going to cost you more than my loss!”

Helpful Report

(Showroom) - Posted 5 months ago

Hi David, We’re truly sorry to hear about your frustrating experience with our warranty process. We understand that dealing with repairs can be a hassle, especially when you've already invested time and energy into resolving the issue. Your feedback is very important to us, and we’re committed to improving our processes. Thanks for bringing this to our attention, and we hope to mend this situation for you. Cheers!

Posted 5 months ago

“very happy with the service,staff were more then happy to answer all my boring questions,but made the online purchase alot easier..would buy through these guys again”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Simon, Thank you for the incredible 5-star review! We're thrilled to hear that our team was able to assist you with your questions and make your online purchase smoother. Your satisfaction is our top priority, and we look forward to serving you again in the future. Cheers!

Posted 5 months ago

“Ordered cruise master dot 45 locking pin recieved locking pin dot 35.”

Helpful Report

(Showroom) - Posted 5 months ago

“My DO35 coupling arrived within a few days wit no issues. Outback equipment was the cheapest price.”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Luke, Thank you for the fantastic 5-star review! We're delighted to hear your DO35 coupling arrived promptly and that you found our prices unbeatable. Your support is greatly appreciated! If you have any questions or need assistance in the future, don’t hesitate to reach out. Cheers!

Posted 5 months ago

“The system principle is good. But it doesn’t get rid of all the smell, additive is required. It’s very expensive for what it is.”

Helpful Report

Posted 5 months ago

“The 300w solar panel I purchased is fantastic and does the job very well. However my delivery which came from Perth in 4 days sat at the depot in Rockhampton for 6 days before it was delivered by the freight company . It did arrive in good condition considering how far it travelled .”

Helpful Report

(Showroom) - Posted 5 months ago

Hi there, Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your 300w solar panel. We appreciate your understanding regarding the delivery delay, and we're glad it arrived in good condition. If you have any questions or need further assistance, feel free to reach out. Cheers!

Posted 5 months ago

“Great service and great products - thank you”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Rodney, Thank you for the awesome 5-star review! We're so glad to hear you enjoyed our service and products. Your support means a lot to us! If you need anything else, feel free to reach out. Cheers!

Posted 5 months ago

Hi Rodney, Thank you for the amazing 5-star review! We're so glad you’re pleased with our service and products. Your support means a lot to us! If there’s anything more we can assist you with, don’t hesitate to reach out. Cheers!

Posted 5 months ago

“Good product, Good price, Great service.”

Helpful Report

Posted 5 months ago

Hi Glenn, Thank you for the amazing 5-star review! We're thrilled that you find our product, price, and service to your liking. If you need anything else or have questions, feel free to reach out. Cheers!

Posted 5 months ago

“I am a repeat customer and have always had good service from OE -cheers guys”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Michael, Thank you for your awesome 5-star review! We’re so glad to have you as a repeat customer and appreciate your kind words about our service. If there's anything else we can do for you, just give us a shout! Cheers!

Posted 5 months ago

“Bought a product online, waited nearly a month for the product only to be told it was out of stock and it wasn’t going to get in for another two weeks at least. I have asked to be credited which was agreed to however still waiting nearly a week later. After agreeing to the credit I drove to my closest BCF and purchased the exact same product for cheaper. Still out of pocket $600 hopefully get it back soon as they have had it for nearly 5 weeks now”

Helpful Report

Posted 5 months ago

Hi there, We’re sorry to hear about your recent experience with us. Waiting for an order only to find it’s out of stock can be incredibly frustrating, and we understand your disappointment. We appreciate you bringing this to our attention, and we’re here to help with your credit. Please reach out to us directly so we can ensure it's resolved as soon as possible. Thank you for your patience, and we hope to regain your trust in the future. Cheers!

Posted 5 months ago

“I have no complaints with this company service is always good and delivery fast”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Alan, Thank you for the fantastic 5-star review! We’re delighted to hear that you’re happy with our service and speedy delivery. Your appreciation motivates us to keep delivering great experiences. If there’s anything else we can help with, just let us know! Cheers!

Posted 5 months ago

“Very happy”

Helpful Report

(Showroom) - Posted 5 months ago

Hi John, Thank you for your great 4-star review! We’re pleased to hear you’re very happy with your experience. If there’s anything we can do to make it a 5-star experience next time, please let us know! Cheers!

Posted 5 months ago

“Thanks for a positive purchase experience, quality product at a competitive price. Sales representative was great to work with and made the whole transaction easy and enjoyable. I am already scrolling your website planning my next purchase. Only problem is you have so many great products. Thanks”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Darryl, Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a positive purchase experience. We can’t wait to welcome you back for your next purchase—there's always something new to explore! If you need any assistance in the meantime, just let us know. Cheers!

Posted 5 months ago

“Worked as described”

Helpful Report

Posted 5 months ago

Hi James, Thank you for your excellent 5-star review! Your satisfaction means a lot to us, and we appreciate your feedback. If you need anything else, feel free to reach out. Cheers!

Posted 5 months ago

“I haven't received it yet”

Helpful Report

Posted 5 months ago

Hi Dave, We’re really sorry to hear that you haven’t received your order yet. We understand how frustrating this can be, and we appreciate your patience while we get to the bottom of this. Please feel free to reach out to our customer service team to assist with looking into this. Thank you for your feedback, and we hope to resolve this for you soon. Cheers!

Posted 5 months ago

“I was very dissapointed with the delivery. Box came broken and open. No handle as described to lift off plates from burner on the Dometic Cadac 2 burner rostove. Left info no response. Was was going to buy other products however will look elsewhere in future.”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Jim, We’re truly sorry to hear about your experience with the delivery. It’s disheartening to receive items in less than perfect condition. We strive for better communication and prompt responses to customer inquiries, and we apologize for not meeting your expectations this time. We appreciate your feedback and hope you’ll consider giving us another chance in the future. Cheers!

Posted 5 months ago

“We always get great service with fast postage and good products.”

Helpful Report

(Showroom) - Posted 5 months ago

Hi Shar, Thank you for your fantastic 5-star review! We're delighted to hear that you're consistently receiving great service, fast postage, and quality products. Your satisfaction is our top priority, and we truly appreciate your support. If you ever need anything, don’t hesitate to reach out. Cheers!

Posted 5 months ago

Outback Equipment is rated 4.2 based on 6,199 reviews