Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.27

4.3 Rating 7,278 Reviews

81 %

of reviewers recommend Outback Equipment

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 5 star review on 15th March 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent the wrong parts, didn’t really apologise, until I pushed the point of sending the right ones. Won’t send the right parts until they pick up the wrong parts, which is another week from when they dropped the wrong parts off. Why can’t they pick them up when they deliver the right parts? They don’t trust we will give them back! Nice customer penalty for your f$@k ups!”

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Posted 4 years ago

“I'm yet to receive purchase of uhf aerial and hand piece, unable to track it down??”

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Posted 4 years ago

“The Incorrect pump come so I had to send it back and wait for another one arrive it took long to get new one.”

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Posted 4 years ago

“Very disappointed with my recent purchase of floor mats. Quality is not as good as I expected.”

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Posted 4 years ago

“They took a long time to send out the order. About 3 weeks and that was only after I called and contacted them multiple times. Apparently one of the items I ordered online that said it was in stock was not and they didn’t contact me. I had to contact them multiple times before they said they can ship half of it and wait for the next part and ship that. I did that but then a month later I had to call them up again to see what’s happening with the order. They had stock but didn’t send it until after I spoke to them.”

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Posted 4 years ago

“Products i ordered and received were good but im 100% sick and tired of sites listing products in stock that they dont actually have. This occurred several times on this website and phone calls to them resulted in the perosn admitting there was a good reason for this. The reason is simple, they dont want to have the money invested in carrying stock, so they show they have them and then rush to get them from the supplier. They hope that because you have already paid, you'll wait for them to get the stock in. Its extremely annoying and fraudulent. Especially if you have chosen to use them rather than someone else because you need the item immeidately, in my instance for my sons birthday. Its a poor reflection on a company if they have to lie about have items in stock. And dont believe its a "Computer Stock" issue, the employee on the phone confirmed it wasnt!”

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Posted 4 years ago

“Very Very poor delivery time - ordered 27/7/21 arrived 16/8/21. Poor communication with your staff as they couldn’t do anything about it. It was all “COVID bla bla bla” Even with COVID it shouldn’t take that long to post something from QLD to Sydney NSW. Will think twice about buying from you guys again”

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Posted 4 years ago

“Given that I’m still currently dueling with Toll for failing to deliver the actual platform of the rhino rack it’s hard to give a overly positive review. I know it’s not necessarily Outback Equipments fault but would recommend they use more competent freight carriers.”

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Posted 4 years ago

“I ordered a fiamma bike rack very early on a Monday morning and when it hadn’t arrived by Friday afternoon I rang them to find it’s whereabouts only to find it hadn’t left their warehouse! I was less than impressed”

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Posted 4 years ago

“Delivery is very slooooow. Package arrived damaged whole in carton. Packaging had been opened and reseated as parts were in opened packaging and the installation instructions were missing (thank god for YouTube). Very disappointed won’t be using them in the future have cancelled email subscriptions from them.”

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Posted 4 years ago

“Order delivery time was disappointing. Got sent a bench seat cover and not a bucket seat cover for front passenger seat.”

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Posted 4 years ago

“Made a purchase 3 weeks ago and it still has not been delivered. Pathetic. Find a better courier.”

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Posted 4 years ago

“Took 10 days to be delivered from Brisbane outlet to Gold Coast, when I called on day 7 for a tracking number they advised it was just put on the truck. Product is great though”

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Posted 4 years ago

“They dont listen, or follow through with any promises”

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Posted 4 years ago

“I going away and I was inconvienced because you were unable to dispatch the item I ordered for roughly 3 weeks. I needed it for use while I was away. Your staff were very helpful, but it till still did not arrive in time for me to use the item. In the end I had to make provision for it to be delivered to a post office and complete declarations for an alternative person to collect it. Ray”

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Posted 4 years ago

“Still have not received my pur5”

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Posted 4 years ago

“Wrong part sent, wouldn’t answer phone and took three days to reply to an Urgent email. Took another 3 day’s to post out the correct part. Still waiting for it to arrive”

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Posted 4 years ago

“I did just recently purchase the Xbar and i confirmed three times that it was the bar for the Cab chassis variant and was assured it was, once over the phone and then i confirmed by email and then again when i picked it up i was told it was the bar for cab chassis. I drove 2 hours to collect and then 2 hours home only to open the box to find the incorrect bar for my car, i had been given the tub version! Extremely frustrating experience, there was no offer to ship the correct bar to me and no real urgency or offer to collect the bar that is sitting in my garage that i have paid in full for that is the wrong one.”

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Posted 4 years ago

Outback Equipment is rated 4.3 based on 7,278 reviews