Outdoor Limited Reviews

Name: Outdoor Limited
Rating: 4.76

4.8 Rating 100,407 Reviews

95 %

of reviewers recommend Outdoor Limited

4.8

Based on 100,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Outdoor Limited 5 star review on 24th June 2025

Anonymous

Outdoor Limited 5 star review on 12th June 2025

Anonymous

Outdoor Limited 5 star review on 23rd May 2025

Anonymous

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 45ACP ammo. Received 9MM Ammo. Waiting for return auth or refund... Seems like customer service is slower than molasses in January.”

Helpful Report

Posted 5 years ago

“I understand OL is very busy with COVID-19 but my emails have been ignored. When I finally got an answer the reasoning for the delay was COVID-19. However I have a couple friends who have had issues and got same day assistance even during the COVID-19 outbreak.”

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Posted 5 years ago

“They left an item up for sale on their website after it had already sold out. After waiting a week for my order to ship it finally arrived three days later with 250 shotgun shells I paid for missing without a single word about only part of my order shipping, or an assurance that the rest was on the way. After emailing customer service I was told to send pictures of the package I received to the shipping manager. After waiting a week for a response from the shipping manager I was told the item I paid for was out of stock, and I was issued a refund for the part of my order that didn’t ship without being given the option of having a different brand that has a similar price shipped to me instead. There was no hesitation when taking my money for a product that wasn’t in stock, but I have to wait 3-5 business days to get the money back that I wanted to spend on ammo. This seems like a very backwards and terrible business model.”

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Posted 5 years ago

“The staff at their location was friendly, however I had to place an order online for items they have in stock in the back. It has been over 3 weeks and my order is still “pending”.”

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Posted 5 years ago

“Did not receive all the ammo I paid for and still have not heard anything back from these people!!! Very unhappy ...”

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Posted 5 years ago

“Shipped the wrong powder, two days and still no response from customer service about a solution.”

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Posted 5 years ago

“I never received the package even after a few extra days of waiting. I'd like to maybe speak to a customer service about a refund.”

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Posted 5 years ago

“I paid for the product and was issued a fedex tracking number only to find out the ammo was out of stock 7 days later. I am getting my money back but that takes an additional 4-7 business days. I understand how busy they are in these times, but the site should not have let me purchase if it wasnt in stock. I will try to purchase something else soon, but I have to see if I can tie up money for 2 weeks if product is purchased but not in stock.”

Helpful Report

Posted 5 years ago

“Waited ten days for my order and received a notice that the order was cancelled because they oversold the product. There were hundreds in stock when I placed my order. Where did they all go? No attempt was made to rectify the situation or compensation for the trouble. Poor service.”

Helpful Report

Posted 5 years ago

“I got an email saying the ordered shipped, 3 days later I recieved another email saying they are canceling the order because no stock? Not sure how that works but at least I'll be getting a refund.”

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Posted 5 years ago

“Still waiting for my which has been placed several weeks ago. I have since received 4@ orders from Midday Ammo which I would have bought from you since I am a Club Member! 🤠Bob”

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Posted 5 years ago

“After waiting almost four weeks for my shipment I received the wrong order.”

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Posted 5 years ago

“Seriously, you want me to review something I haven't even received? Its been marked as shipped since the 2nd of April, today is around 8pm on the 7th and Fedex still shows they have not received it from your company. I understand things taking longer due to the virus situation in the country, but asking me to review a order that hasn't even been sent yet is to much.”

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Posted 5 years ago

“The ammo arrived quickly considering the current climate. I'm sure the volumes are difficult to deal with. unfortunately, of the 3 boxes i have opened to inspect, approximately 1/3 of this ammo showed signs of corrosion of some sort. the brass on the ammo often had "rusty looking" orange spots on it. i don't know if this is a manufacturer issue or a storage issue, but i was disappointed in general and thought new american ammo should be in better shape than this. i have never seen new ammo look this bad.”

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Posted 5 years ago

“I didn't mind too much not getting my entire order. But the credit they offered without even trying to replace what was unshipped was wrong and the amount they offered as a credit was a bit too low as well. I am not trying to get rich off of a mistake but less than $.60 returned on shipping and the higher half ($$$) of the order gets less than half a return on sales taxes...? That, on top of unreasonably large price increases during the Covid buy up, is enough to get me to look elsewhere.”

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Posted 5 years ago

“Have not received hence the poor review. As of 4/7/2020”

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Posted 5 years ago

“8 December Item # AE5728A was $19.55 each 20 March Item # AE5728A was $29.99 each--- WAY TO SUPPORT LOYAL CUSTOMERS!---I'm going to be more judicious loading magazines at the range”

Helpful Report

Posted 5 years ago

“Shipping took weeks. There was no communication as to the delay of shipping. I had to request an update on where it was in the order and when it would be shipped. I understand that shipping is slow due to the state of the US, but it would be good to at least communicate that to the buyer without them having to ask, then still guess as to when it would be shipped.”

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Posted 5 years ago

“Still haven't received order......”

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Posted 5 years ago

“I understand you're extremely busy right now. However I placed my order before you put the notice out that shipping would take longer. The shipping that I paid for should have got my ammo here a week ago.”

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Posted 5 years ago

Outdoor Limited is rated 4.8 based on 100,407 reviews