“Order my 2 diamond paintings late April and still no show! Funny thing is tracking number is not working it says can’t be found! Like what the $&!&$@ !!! This web site is fake as hell! PLS DO NOT ORDER FROM HERE! they took the money right away but no products! Haram zıkkım olsun.”
“Very disappointed. My daughter and I both ordered in April, and we both continue to receive the same canned email updates. The most recent is from “Corey” and says that we will receive our order by end of 2020. This company is very misleading. It was NEVER disclosed that this product ships from China. I know I have been scammed. DO NOT ORDER from this company. There is no way these positive reviews are real.”
“Ordered custom prints and tracking number order number are not working. Tried calling, emailing . No response. Is this company real? Very disappointed”
“Ordered in February. Received a tracker which doesn't tell you anything. They don't respond to messages. Very disappointed. I fear that a lot of these reviews might be fake as someone has previously suggested. Fortunately I ordered through PayPal so I should be able to get my money back.”
“I wish I had read these reviews before ordering. Ordered in March, it's now June 4th and my order hadn't moved since May and even though the last update says may 15th, I'm pretty sure it was just scanned again in the same facility it's been in since April. They keep saying it's in transit but it isn't actually moving and they won't refund me. They will only refund me 50 percent in a few weeks or a full refund at the end of June. We are now moving so I won't receive the order no matter what. Please don't order from this company, they are quick to take your money and make excuses and try to placate you with discount codes instead of following through with orders. And they have now changed their shipping estimates, but when I ordered, the estimated time was a lot less than it is now.”
“OK, this is my sixth review: if I had known this company was operating out of China I would never have ordered from them. I have ordered my products in early April and that very day they took the money from my account. The only customer service I receive is my tracking number which hasn’t moved since May 15. It is now June 5. This is ridiculous and as I said before, I have reported them to the Better Business Bureau and I suggest you all do the same!”
“Wow seriously? I wasn’t going to write a review until I read one that says “fast shipping”. Y’all are really out here writing fake reviews for yourself huh? Like everyone else, I ordered in June. Money came out immediately. Still no product received. Wouldn’t recommend ordering for a gift, even months in advance because there’s no telling when it will show up.
I fully understand covid is throwing things off, but y’all faking positive reviews is going to lose customers. Have some integrity.”
“Order place April 27th. Billed on April 27th. Said to ship May 15, and then nothing. Emailed twice asking to cancel. They didn't cancel and stopped answering emails. Company is a scam! Opened a dispute with my credit card company.”
“I order three different diamond paintings on April 13th. I received tracking information but it quit moving as of May 13th. It says it is in transit and has since May 15th. It is now June 4th and I still have not received my product nor has anyone contacted me back. All they email me is the exact same email. They will not respond to calls either.”
“I ordered in March and still haven’t received my order. Before I knew what this company was like, I ordered an additional custom painting and now terrified that I won’t be able to receive my order. I spoke with the CEO, Corey, about my situation and he was able to give me a partial refund. He’s the only who will answer my emails. Once I receive the packages, I may change my review. Other than that, this is ridiculous!!”
“This is my fifth review and I’m going to keep reviewing it so people see and are warned!!!! Anybody who is writing good reviews just works for this company I know it. They are terrible. I ordered my kits in early April it is now June 4. I believe they are a scam and they take your money immediately and the customer service is terrible because all they do is continue to send you a tracking link, that is if they contact you, my tracking link has not moved since May 15. Scam. I have reported to the Better Business Bureau! I suggest you all do the same”
“Absolutely terrible experience so far - ordered on march 23 - order was split in 2 parts for some reason, received a tiny part (the plastic sorting container, quite useless without the rest) of the shipment, when I contacted them, I was basically advised it is our of their hands and to be "patient"....70 days I think is very patient and then provided with the tracking number which I already had and does not show updates since April - will not ever order from here again - and will recommenced other not order either.”
“I order this almost a month ago on may 11 i got and stating that shipping may be delayed ok i was ok with that they said 7 days ok well i received a tracking number finally but when i track it is says my package was delivered may 5 i have called and emailed and i get the same generic response and i really want my package”
“I ordered a kit in March and still have not received it. After numerous emails about shipping the company says it is on the way! Will not order again from this company!”
“Two months and I still have not received anything I ordered. It appears this company operates out of China, not the United States. If you believe you have been defrauded by this company you can report it at either www.econsumer.gov or at www.usa.gov/stop- scams-frauds”
“Two months since I ordered and still haven’t received anything I ordered. If you feel you have been defrauded by this company, which appears to operate out of China, not the United States, you can start a scam/fraud complaint at USA.gov/stop-scams-frauds or at www.econsumer.gov”
“Don’t order from this company. Ordered on April 1st and have received nothing, much like others’ complaints. Is there something we could do as a group to intervene with this company so others don’t lose their money?”
“Ordered over two months ago. Still haven’t received anything. Have emailed about 5 times and got no response other than spam emails asking me to buy more. Such a disgrace”
“*Scam!!! Ordered 3 products April 6th and have yet to receive them. Trying to track the merchandise is a huge joke! If you order from this website you're just throwing money away and I'm sure they are laughing all the way to the bank”
