Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,462 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my card after a second attempt and, bearing in mind this was a thank you card that now needs to be sent on, is now very overdue. When it did arrive it is printed very well but delivered in such a soft envelope that it has been bent and curled in the post, which means it doesn't look great. Will now have to try to flatten it before sending on.”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you had this trouble here! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“Beautiful design and good quality product Quick delivery”

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Posted 4 years ago

“Beautifully packaged, aesthetic design and the quality is amazing.”

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Posted 4 years ago

“The website and product range is great and I was excited to shop here but I ordered two cards and they were both quite grainy and low resolution. It’s a shame because the paper itself is lovely quality, the brand is lovely, but I wouldn’t shop here again because the cards themselves kind of look like I’ve printed them at home. This was a problem on a regular design and also a photo upload card, and the text on both was also grainy. For the price you pay - comparable with paperchase, joy, Etsy etc - the quality isn’t good enough, I’d just use the other shops for future cards :/”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your photo cards, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“Easy to design and quick delivery - would recommend!”

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Posted 4 years ago

“Beautifully presented. It’s a gift so I’ve not opened it completely but it looks great.”

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Posted 4 years ago

“Loved the diary. Added the personnel touch with photos. Hoping my daughter in law will be delighted . Came on time”

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Posted 4 years ago

“I love the daily planners! I’m on my second one now. I love the goal setting and that it doesn’t have dates. And it’s so beautiful! It’s my favorite planner ever!”

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Posted 4 years ago

“I love my papier academic planner, they have a diverse selection of front covers to choose from! Definitely would buy again!”

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Posted 4 years ago

“Can't recommend highly enough! The quality is fantastic. I have just used Papier for all my wedding stationary. What makes this company so good is it's customer service! They are extremely quick at responding and I recently had an issue where a delivery was left out in the rain and without any problem the order was re sent! Great company!!!!”

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Posted 4 years ago

“WOW!! I received my wedding album today and it’s beautiful! Thank you Papier, I’m thrilled!”

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Posted 4 years ago

“I was bought a 2021 diary last year for Christmas and I absolutely live by it! Theres space to log every freelance work, job, payment, meeting and also all personal meetings/appointments and engagements in it too. I bought another for 2022 in a different colourway...I plan to get one each year in a new colour set! Love it!”

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Posted 4 years ago

“Bought this book for my grand daughter to set goals in her life after a tragic time She found it really helpful”

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Posted 4 years ago

“Service was amazing and came on time. I’m in love with my new academic diary”

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Posted 4 years ago

“Amazing quality and super fast delivery. The perfect wedding thank you cards.”

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Posted 4 years ago

“This is the second Papier planner that I have purchased. The quality & craftsmanship are unparalleled.”

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Posted 4 years ago

“I love the quality of the planners, I've bought them 3 years in a row and will continue to do so”

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Posted 4 years ago

“Beautiful daily planner l! Very practical for organising every part of a busy life. Recommended to friends which already have bought their version”

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Posted 4 years ago

“Do no use! They lost and could not track down my shipment. Causing a huge headache for my wedding l. The can’t even expedite the printing process for 150 single name cards….. beware”

Helpful Report

Posted 4 years ago

Hi there, I am so sorry for the trouble caused here. Sadly, as we print on-demand and therefore do not have any pre-printed stock, we have to allow for production time before dispatch. Please do contact us on support@papier.com and we will be happy to look into this further for you! Best wishes, Alicia

Posted 4 years ago

“Beautiful quality and very pretty”

Helpful Report

Posted 4 years ago

Papier is rated 4.6 based on 17,462 reviews