Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

Write Your review

Tell us how Papier made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so excited to see their selection of personalized notebooks. My grandson adores all the squirrels around our house so the Anatomy of Squirrels was a perfect notebook for him. He loves to write and draw.The quality is great and it was delivered promptly.”

Helpful Report

Posted 4 years ago

“I've bought several notebooks and love them all - the designs and the quality and the fast delivery I hate the pen, it is really scratchy, stops writing and is akward to hold”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your pen! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“I love this books they are esthetically pleasing and well made.”

Helpful Report

Posted 4 years ago

“I received a different planner than what I ordered and Steph and Alicia responded very quickly and ensured that a new planner would be expedited to me. Great customer service!”

Helpful Report

Posted 4 years ago

“Lovely personalised notebook. Quick delivery.”

Helpful Report

Posted 4 years ago

“Firstly, great products - always get a thumbs up. Secondly, managed to mess up the table plans for my wedding and Alicia was so helpful and supportive despite it being my mistake. Thoroughly impressed!”

Helpful Report

Posted 4 years ago

Thanks so much for taking the item to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, CS Team

Posted 4 years ago

“Disappointed that the lining was not available. Otherwise quality and design were very nice.”

Helpful Report

Posted 4 years ago

“Papier made me very happy.. I was able to now order 4 minibooks for photos of 80 year old birthday celebrations and the recipient was overjoyed with the product, as I was. I will continue on....”

Helpful Report

Posted 4 years ago

“I received my card after a second attempt and, bearing in mind this was a thank you card that now needs to be sent on, is now very overdue. When it did arrive it is printed very well but delivered in such a soft envelope that it has been bent and curled in the post, which means it doesn't look great. Will now have to try to flatten it before sending on.”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you had this trouble here! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“Beautiful design and good quality product Quick delivery”

Helpful Report

Posted 4 years ago

“Beautifully packaged, aesthetic design and the quality is amazing.”

Helpful Report

Posted 4 years ago

“The website and product range is great and I was excited to shop here but I ordered two cards and they were both quite grainy and low resolution. It’s a shame because the paper itself is lovely quality, the brand is lovely, but I wouldn’t shop here again because the cards themselves kind of look like I’ve printed them at home. This was a problem on a regular design and also a photo upload card, and the text on both was also grainy. For the price you pay - comparable with paperchase, joy, Etsy etc - the quality isn’t good enough, I’d just use the other shops for future cards :/”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your photo cards, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“Easy to design and quick delivery - would recommend!”

Helpful Report

Posted 4 years ago

“Beautifully presented. It’s a gift so I’ve not opened it completely but it looks great.”

Helpful Report

Posted 4 years ago

“Loved the diary. Added the personnel touch with photos. Hoping my daughter in law will be delighted . Came on time”

Helpful Report

Posted 4 years ago

“I love the daily planners! I’m on my second one now. I love the goal setting and that it doesn’t have dates. And it’s so beautiful! It’s my favorite planner ever!”

Helpful Report

Posted 4 years ago

“I love my papier academic planner, they have a diverse selection of front covers to choose from! Definitely would buy again!”

Helpful Report

Posted 4 years ago

“Can't recommend highly enough! The quality is fantastic. I have just used Papier for all my wedding stationary. What makes this company so good is it's customer service! They are extremely quick at responding and I recently had an issue where a delivery was left out in the rain and without any problem the order was re sent! Great company!!!!”

Helpful Report

Posted 4 years ago

“WOW!! I received my wedding album today and it’s beautiful! Thank you Papier, I’m thrilled!”

Helpful Report

Posted 4 years ago

“I was bought a 2021 diary last year for Christmas and I absolutely live by it! Theres space to log every freelance work, job, payment, meeting and also all personal meetings/appointments and engagements in it too. I bought another for 2022 in a different colourway...I plan to get one each year in a new colour set! Love it!”

Helpful Report

Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews