Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,442 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“beautiful product everything arrived and looks amazing thank you for following up 10/10 for service, communication and product”

Helpful Report

Posted 4 years ago

Thanks so much for taking the item to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, Alicia

Posted 4 years ago

“My friend loved her personalised Papier journal that I gave to her fir her birthday.”

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Posted 4 years ago

“Hello everyone, i would like to share my story with you all because i believe it would be of help.I just got over my divorce tussle that went on for almost two years November 2 2019,i filed for divorce because i knew she was cheating but i had no evidence to back up my claim.Long story cut short i decided to check online if i could have access to another person"s phone without touching or installing any software on it and i met this guy i was very shocked because i got all info including deleted ones.If you would like to get in touch with him,send him a mail via= hack.truth77ATgmail . com”

Helpful Report

Posted 4 years ago

“Ordered photo cards as thank you notes for our wedding - they printed quite light, grainy and low quality. They look like something I printed on my printer at home and the ink on the inside of the card is smudged across the whole inside. I reached out to customer service and they offered a 30% discount or to reprint them. I don't want them reprinted- I already had to order something else from another company as there are time constraints to get thank you notes out, especially since we had a very small wedding. Wouldn't order from here again.”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your photo cards, this is very disappointing to hear! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Papier CS Team

Posted 4 years ago

“I have now bought a couple of sets of personalised notecards for friends. Delivery has been quick both times, with useful email updates. The cards have been very good quality. Overall very happy.”

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Posted 4 years ago

“Really nice quality paper. I chose papier because creating the book was so simple and straightforward.”

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Posted 4 years ago

“original design, paper quality is excellent, very posh wrapping up very pleased with order”

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Posted 4 years ago

“Bought another diary for 2022! Makes me so organised and looks so pretty on my desk!”

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Posted 4 years ago

“Beautiful diary well worth the price”

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Posted 4 years ago

“lovely notebook :)”

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Posted 4 years ago

“Beautiful writing paper, lovely packaging. Very pleased with my purchase.”

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Posted 4 years ago

“absolutely love the card and my friend loved it too. thank you :)”

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Posted 4 years ago

“I was so excited to see their selection of personalized notebooks. My grandson adores all the squirrels around our house so the Anatomy of Squirrels was a perfect notebook for him. He loves to write and draw.The quality is great and it was delivered promptly.”

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Posted 4 years ago

“I've bought several notebooks and love them all - the designs and the quality and the fast delivery I hate the pen, it is really scratchy, stops writing and is akward to hold”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your pen! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :)

Posted 4 years ago

“I love this books they are esthetically pleasing and well made.”

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Posted 4 years ago

“I received a different planner than what I ordered and Steph and Alicia responded very quickly and ensured that a new planner would be expedited to me. Great customer service!”

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Posted 4 years ago

“Lovely personalised notebook. Quick delivery.”

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Posted 4 years ago

“Firstly, great products - always get a thumbs up. Secondly, managed to mess up the table plans for my wedding and Alicia was so helpful and supportive despite it being my mistake. Thoroughly impressed!”

Helpful Report

Posted 4 years ago

Thanks so much for taking the item to write your review! We really appreciate it! Looking forward to seeing you again soon! Best wishes, CS Team

Posted 4 years ago

“Disappointed that the lining was not available. Otherwise quality and design were very nice.”

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Posted 4 years ago

“Papier made me very happy.. I was able to now order 4 minibooks for photos of 80 year old birthday celebrations and the recipient was overjoyed with the product, as I was. I will continue on....”

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Posted 4 years ago

Papier is rated 4.6 based on 17,442 reviews