Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.61

4.6 Rating 17,309 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We didn’t receive our order in time.”

Helpful Report

Posted 1 year ago

Hi, We're sorry to hear that! We've dropped you a message so we can locate the order for you or send out a replacement. Papier Customer Service

Posted 1 year ago

“Unfortunately, I regret purchasing the planner and getting it personalized. The monogram print looks cheap and as if a laser printer was used; I was looking for a more professional finish and product. I would like to return the item.”

Helpful Report

Posted 1 year ago

Hi Noaquia, We're sorry to hear that! Please send over a photo of the issue to support@papier.com and we'll be happy to help. Papier Customer Service Team

Posted 1 year ago

“Unfortunately my wedding album arrived slightly damaged. Papier resolved the issue straight away and sent me a new one! It was perfect. Thanks so much 😊”

Helpful Report

Posted 1 year ago

“Really pleased with the design, quality and turnaround time.”

Helpful Report

Posted 1 year ago

“I’m so disappointed in my order. You’d think at this price the cover would be sturdier. This cover will not last 12 months. I’ll go back to Happy Planner. Also the calendar reminders are inappropriate. This was a total waste of money, across the board.”

Helpful Report

Posted 1 year ago

Hi Claire, we're sorry to hear that! If there has been damage to the cover please send across some photos to support@papier.com and we'll be happy to help. Papier Customer Service Team

Posted 1 year ago

“Good service and delivery.”

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Posted 1 year ago

“Love my new Papier yearly planner and the daily planner I purchased. I also bought the recipe binder-cannot wait to write down all my favorite recipes!”

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Posted 1 year ago

“Anything I have ordered from Papier is such good quality and had great shipping speed!!”

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Posted 1 year ago

“Beautiful experience from beginning to end. Beautiful selection for all of us stationary and journaling junkies! Beautiful quality. Beautiful delivery and packaging. I highly recommend.”

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Posted 1 year ago

“Excellent quality and superfast delivery easy to use website. Would highly recommend.”

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Posted 1 year ago

“We have really been happy working with Papier. The communication, service, and product have all been outstanding! I’ve ordered from them twice and have been very happy.”

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Posted 1 year ago

“Such good quality paper, gorgeous designs and all wrapped up into an easily accessible layout. 100% would recommend!”

Helpful Report

Posted 1 year ago

“I wish I hadn't bought this notebook, and when I tried to fetch a refund it should've been possible.”

Helpful Report

Posted 1 year ago

“My granddaughter loved the personalized academic planner for her attendence to college in the fall.”

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Posted 1 year ago

“I love the lined notebooks a lot, I use them for journaling and university work. I do wish there were more designs :)”

Helpful Report

Posted 1 year ago

“Came earlier in the mail than when it said it would. Packaging was beautiful and well done. Journals are lovely.”

Helpful Report

Posted 1 year ago

“Horrible quality, pages and cover arent lined up properly. Waste of money”

Helpful Report

Posted 1 year ago

We're sorry to hear that! Please send over a photo of the issue to support@papier.com and we'll be happy to resolve it for you. Papier Customer Service Team

Posted 1 year ago

“Excellent products at reasonable prices and quick shipping. I love being able to personalize stationery products.”

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Posted 1 year ago

“Love the design and all the organisation options.”

Helpful Report

Posted 1 year ago

“Love both of my custom sets of stationary.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,309 reviews