Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The planner I ordered is very cute and the layout is well thought out and as shown. However, I am quite disappointed in the quality of the cover. It is like a coated thin cardstock, Where as I expected, and would have preferred a thin plastic or cardboard cover as it is more durable.”

Helpful Report

Posted 1 year ago

Oh no, so sorry to hear that! Please feel free to get in touch with us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 1 year ago

“I have purchased mid-year diaries from Papier for myself and gifts for family for past few years. They are more expensive with higher freight than other brands but there is no comparison on quality! I love the feel and design of these diaries and love using each day.”

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Posted 1 year ago

“Great company with great products”

Helpful Report

Posted 1 year ago

“The photo quality of my Husband’s personalised Birthday card is excellent. We are delighted with it. I’d definitely recommend Papier to others looking for a special personalised card.”

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Posted 1 year ago

“Great quality paper. Really impressed will definitely use again for invitation cards. Thank you”

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Posted 1 year ago

“Beautiful site and very easy to use. Especially the customize features- well done!”

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Posted 1 year ago

“Love the wellness journal template and variety of covers. Was super disappointed at the quality of foil print, its unfortunately a detriment to the designs. Would like to see the interludes between months be refreshed occasionally as a regular user”

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Posted 1 year ago

“I think your products are great! I loved being able to sample, I struggled to find that option with other sites.”

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Posted 1 year ago

“Every year, I purchase a new Papier planner with a unique design, which I can personalize with my name. I know that when I order a Papier product, I am guaranteed superior quality, so I return year after year for my stationery needs.”

Helpful Report

Posted 1 year ago

“I purchased a personalised notebook for a friend and she loved it I love the small details you can personalise on all notebooks but the photos I was able to add were amazing and the quality of the notebooks are fantastic”

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Posted 1 year ago

“Good quality products, brand offers a wide range to fit different personal styles, needs and preferences. Options to customise journals / planners. Fast shipping, fun packaging that is in line with their overall branding whilst also being eco-conscious in terms of minimising waste. The higher pricing is worth the experience - 100% recommend.”

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Posted 1 year ago

“Great quality, beautiful design. Quick shipping!”

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Posted 1 year ago

“I LOVE these beautiful planners and recipe book. They are both so well made and beautifully designed. I so appreciate them!”

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Posted 1 year ago

“Fast processing and delivery time, product was as described, great quality.”

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Posted 1 year ago

“Great quality and delivered on time!”

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Posted 1 year ago

“LOVE LOVE LOVE! I use the bespoke notebooks to send to one-to-one clients as a treat. The quality of the paper makes what they write in them have more importance.”

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Posted 1 year ago

“Quality of card was not great for the price, and delivery took 6 days instead of next day delivery so it missed the event.”

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Posted 1 year ago

So sorry to hear this, Emily! We've processed a refund on the postage fee paid to compensate the delay. With regards to the quality, do feel free to reach out to us at support@papier.com with photos of the item so we can look into this further. Papier CS Team

Posted 1 year ago

“I really love the front but I would have liked the back to be blank so that we can write on that side as well.. it would be great if there was an option on the classic or thin boarder cards to have a white back…”

Helpful Report

Posted 1 year ago

Thanks for your feedback, Elisabeth - I'm sorry to hear that! We've reached out to you via email to arrange a solution. Papier CS Team

Posted 1 year ago

“There was no way to show who sent the gift or wish them a Happy whatever. I had to ask if the recipient got the journal because no shipping or delivery confirmation. Very poor. Won’t use again.”

Helpful Report

Posted 1 year ago

Sorry to hear that! I can see from the tracking that your order is marked as delivered, but please do reach out to us at support@papier.com if you have any further queries. We do have a free gift message option for orders of any gift products, but I'll certainly pass your feedback forwards on this! Papier CS Team

Posted 1 year ago

“Great quality cards”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews