Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.61

4.6 Rating 17,309 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my planner, i will definitely be purchasing more!”

Helpful Report

Posted 1 year ago

“Amazing service, lovely products and fast delivery!”

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Posted 1 year ago

“I think it took an unnaturally long time for my TWO samples to be delivered even after I paid extra for tracking (which was an absolute waste of money). That makes me wonder just how long it would take to deliver over 100 save the dates/invites.”

Helpful Report

Posted 1 year ago

So sorry to hear about the delivery delay! We've processed a shipping refund by way of apology. Papier CS Team

Posted 1 year ago

“Impeccable and superior stationery that stimulates and encourages me to practise my craft!!!!”

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Posted 1 year ago

“Beautiful! Love everything about it!”

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Posted 1 year ago

“I have always been a huge fan of papier. I have been shopping here for the past 5 years.”

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Posted 1 year ago

“Since 2022 I’ve bought your academic diary with a light blue bottom and teal top half. I love the colour and the academic diary, I love that you have updated and added a goal review and a yearly review as well as an assignment planner, which as a university student I love and adore. My uni friends and lectures know me for my academic diary and it’s signature colours as I always buy the same colour each time 3 years in a row.”

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Posted 1 year ago

“This is my 3rd Papier purchase and I’ve been really pleased with them all. The quality is always great and speedy delivery. Love that you can personalise orders and that there are such beautiful designs. Papier is a stationery geeks dream!”

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Posted 1 year ago

“I have ordered all of my wedding stationary through papier. There was a slight fault with one of the items but papier immediately resolved the issue. Their customer support was amazing and quick. They saved the day with our wedding being only two weeks away! Thanks so much.”

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Posted 1 year ago

“I've been ordering my academic planner from Papier for YEARS and they never disappoint. Every design I've picked out has been gorgeous and I've had no problems with customization or customer service. Amazing service that I will continue to use in the future.”

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Posted 1 year ago

“Delighted with the quality of the photobook from Papier - and speed of receiving the finished article. Thank yo so much!”

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Posted 1 year ago

“The paper is smooth to the touch, and the books hold up extraordinarily well - despite bouncing around my bag on a daily basis! I love the cover options and the ability to personalise the product.”

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Posted 1 year ago

“Our Papier wedding invites and place names were beautiful. They were so easy to personalise via the website and delivered shortly after. Stress and hassle free.”

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Posted 1 year ago

“Easy to put together by dragging photos onto the image. Unfortunately the quality of the print is hugely diminished by the fact that the paper used to print onto is not thick enough and this means the framed print is wrinkly and cheap looking. Disappointed- I love the quality of the notepads!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thanks for your message - we're so sorry to hear that your framed print is appearing wrinkly! Could you please send some images across to support@papier.com so that we can look into this further for you and help with a suitable solution? Best wishes and apologies for the trouble, Papier CS Team

Posted 1 year ago

“Poor quality, not worth what I paid. I got the mid-year spiral bound Diary. The paper is so thin you can see whatever is on the other side with ease. The cover is a thin cheap plastic material with streaks on the block colour where it's been poorly printed. The cover colour is also not as vibrant as it shows on the website. I spent £25 on this I think it's more worth £10.”

Helpful Report

Posted 1 year ago

Hi there, Thanks for leaving your feedback - we're so sorry to hear that your item received has left you disappointed. If you could please send some additional images across to support@papier.com we'd love to look into this further for you and help sort a suitable solution! Best wishes and apologies again, Papier CS Team

Posted 1 year ago

“Amazing company. I always look here for presents and personalised stationary.”

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Posted 1 year ago

“The care and speed that went into shipping my item just shows how much they care about my business!”

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Posted 1 year ago

“I have a hard time keeping track of my days, and my daily planner has been so helpful in organizing my life. It is a little bit pricy, so I was initially conflicted about purchasing, but it was so worth it. It's SO cute too!🩷”

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Posted 1 year ago

“I absolutely love your products. I was given a book by a friend and it was the perfect gift. I have subsequently bought 2 books for daughter's, and will continue to shop from your website. What a great find. Thank you!”

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Posted 1 year ago

“Very easy process to create the card. It came quickly and is stunning. The photos are well printed and the card feels expensive.”

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Posted 1 year ago

Papier is rated 4.6 based on 17,309 reviews