Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in France where our choice of quality cards is very limited compared to what is available in the UK and the US , so I use Papier for all my family abroard, they have a great selection, their pricing is good ( all my family members have said how they like my cards ) and they get their cards in time for their event. I highly recommend it.”

Helpful Report

Posted 1 year ago

“Beautiful book however the pages of our book fell out upon delivery.”

Helpful Report

Posted 1 year ago

So sorry about that! I can see that Ellie has replaced this for you but do let us know if you need anything else at all. Papier CS Team

Posted 1 year ago

“I wish I would have done more research before buying. I got a bullet journal from Papier and the pages have bleeding and ghosting issues. I am using high-quality, no-bleed pens that never bled through/ ghosted on Erin Condren planners and notebooks. It is super clear to me that the paper quality at Erin Condren is significantly better than Papier. If you are planning on using anything other than a standard ballpoint pen or pencil, I do not recommend Papier at all. I usually don’t leave bad reviews, but I was super bummed. On the bright side, it was very fun customizing my cover and the book is really cute. It’s a shame I can’t use it how I wanted to. Wish I could return it but I think it’s too late”

Helpful Report

Posted 1 year ago

So sorry to hear this! We've reached out to you via email to arrange a solution. Papier CS Team

Posted 1 year ago

“I will definitely be making future purchases. I really love the quality of their notebooks/cookbook! Love the presentation as well. So delicate and thoughtful.”

Helpful Report

Posted 1 year ago

“An absolutely fantastic company! Very easy to select what you want & personalise the product. Amazing delivery.”

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Posted 1 year ago

“Papier is my absolute favorite place to get planners. They have such cute styles in really good quality and they always help me be more organized. This will be my third year using them!”

Helpful Report

Posted 1 year ago

“We used Papier for our wedding stationary and were pleased with the quality and designs. There were plenty of designs to choose from. Generally products were delivered within a week but some orders took two weeks. Only disappointment is that products were limited. For example, we couldn't add inner pages for our order of service, so there was not enough room to print lyrics to hymns. However if you are having a shorter wedding ceremony, this wouldn't impact you. Also we didn't have the option of reversing the placing of text on the name cards. For the design we picked, peoney greeny has the more colourful side for the bride and groom name whereas we wanted the guest name to be there.”

Helpful Report

Posted 1 year ago

“By far my favorite academic planners. Such a simple yet useful layout. I order one every year!”

Helpful Report

Posted 1 year ago

“General picture quality was okay. Would have been much better if you were able to edit underneath the pictures like, dates, location and the like”

Helpful Report

Posted 1 year ago

“I love Papier's beautiful, high-quality notebooks, and being able to customize them makes them really special!”

Helpful Report

Posted 1 year ago

“My original order was lost in the mail. I reached out to customer service and a new order was shipped the next day and arrived shortly after. The products are beautiful and exactly what I wanted for the new school year!”

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Posted 1 year ago

“Nice product. Received in timely fashion.”

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Posted 1 year ago

“Love the content of my book and size. The cover is not good quality, already peeling and fraying.”

Helpful Report

Posted 1 year ago

Oh no, so sorry to hear about the issue with your planner cover! Please feel free to reach out to us at support@papier.com with photos of the issue so we can arrange a solution for you. Papier CS Team

Posted 1 year ago

“I ordered our wedding signs from Papier, when they arrived the colour was different to what was advertised on the website. I contacted their support team and received a prompt response from Ellie. The customer service we’ve received has been amazing. Ellie worked with the printing team to get a better colour match and kept me updated throughout the process. We received our replacements, and on one board there had been some printing errors, I contacted Ellie again who swiftly apologised and arranged another replacement, in addition to a goodwill gesture to apologise for the inconvenience. The issue has now been fully resolved and because of fab Ellie has been, I will be a returning customer.”

Helpful Report

Posted 1 year ago

“I ordered my save the dates and wedding invites from Papier and they turned out beautifully!! I pretty much fully customized my designs and they are stunning. My one suggestion to Papier is to wrap the paper products in some sort of plastic to protect the paper from weather while it is being shipped. My save the dates came in with some water damage (luckily only the envelopes)”

Helpful Report

Posted 1 year ago

“Amazing journal it would be great if a tailored IVF one could be done also ❤️”

Helpful Report

Posted 1 year ago

“As a first buyer I wish to express the overall layout of my academic planner. Having the options to customize in various fonts, colors, and sizes made my academic planner the all time favorite to use. Those like me who are students, I want to advise how useful in what this planner comes with: Timetables, deadlines, monthly/weekly overviews, goal review, and assignment(s) plans! This wonderful composed book provides all the necessary resources for student to plan accordingly as well track a daily habit within school. With this in mind, I also encourage students to take a time to adventure into the many different academic planners to choose from. I chose the “Strawberry Floral” Academic planner with a hardcover book type for my 2024-2024 selection. This book also include additional pages like contact details on the first pages, as well with the addition of goals locating in the rear end of the book as well with a “last moments” feature where students can have signatures like a yearbook! Pros: -The resources and inclusions of this book includes is beneficial for all student types! -The included colorful ribbon provides bookmark page to help buyers keep track of their pages! -Love the additional pages that this book includes: about me, contact details, yearly goals, etc! Cons: -In mind with this book, I’m a first time buyer to papier so I was in mind of the comparison of the paper quality from previous buyers who used planners like mine and defined the pages as “refined and ultimately better and thicker that won’t bleed onto the next page”, although I can say, these pages are paper thin so I advise to caution of the use of water based inks or inks in general that tend to bleed as it will show onto the next page. If you are unsure of what pens, markers, pencils, etc to use, I would recommend searching like websites like “JetPens” as they provide many guides as well writing utensils can help to prevent bleeding on thin pages! -If you are a college student like myself and take summer classes, please note there is not an inclusion for this separate format but ultimately utilized the “deadlines” pages as they were much shorter and conveniently the right amount of boxes as summer classes tend to be shorter! Pages are limited though!!! -There is only one ribbon that counts as a bookmark, I say this as the books format is quite unique so all the pages like weekly and monthly formats are bundled together so there is the frequent back and forth motions to keep track of (sadly I wish there was 2 ribbons included, but unless you have your own you should have no problems) Hopeful improvements: -The usage of 2 ribbon (bookmark) inclusions -Weekly and monthly overviews are separated and formatted to be correspond to the correct date instead of being fully separated -A page section to include summer class(es) -A planner that starts from Jan-Dec”

Helpful Report

Posted 1 year ago

“Overall, the books look cute but are very cheaply made and really disappointing. I was drawn in by the interesting covers and option to "customize", but I would not buy this book if I was able to look and feel it in person before purchase. For the $40ish price point, I was expecting at least a cloth binding on the spine, but these are all paper. The actual paper stock is also pretty thin, with even a normal gel pen ghosting to show through on the other side. It's clear the materials are not high quality. They might work if you are looking to just have it on a shelf, but I know within a few months of actual use, there will be chips and cracks in the spines, and it will not look nearly as nice. Especially for the recipe book, which I was hoping to use for years as a record for future cooking, I know it will not last. When I opened the box, the spine already had a small nick in it revealing the white below, and I know it will not stand up to any amount of cleaning without disintigrating if I spill on it in the kitchen. If you a serious fan of stationary and notebooks, don't buy these. They are not on par with a Moleskine or similar in terms of qualtiy for the price asked. I will not be purchasing again.”

Helpful Report

Posted 1 year ago

So sorry to hear this, Florian! We've reached out to you via email to arrange a solution. Papier CS Team

Posted 1 year ago

“I was honestly amazed at the quality of service and the quality of Papier's printing. The personalised online service is immediate and incredible, and the quality of the stock and fonts/printing is wonderful. I also loved the ability to customise. Delivery was quick with lovely packaging. Quality all round - thank you!”

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Posted 1 year ago

“Gorgeous design on very high quality paper. Quick delivery as well!”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews