Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,430 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steph provided excellent customer service!! I recommend this website / company 100% for its products and customer service”

Helpful Report

Posted 4 years ago

“We were so thrilled with our Papier order. The quality was extremely high, reproduction of the photo was great, the delivery was quick and they arrived well packaged. We also found that Papier offered a massive range of styles which we really liked, more so than other sites.”

Helpful Report

Posted 4 years ago

Wow - what a great review, thanks so much! So glad to hear you have been so happy with your order from us! Look forward to seeing you again soon! Best wishes, Alicia

Posted 4 years ago

“Great service thank you”

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Posted 4 years ago

“Excellent products. I got a lovely notebook with my wife’s name on it for her, for her birthday.”

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Posted 4 years ago

Thanks so much for your review Tony - so glad to hear you are happy with your gift and hope your wife loved it too! Best wishes, Alicia

Posted 4 years ago

“Gorgeous- love it!”

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Posted 4 years ago

“Overall, very good quality !”

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Posted 4 years ago

“High quality products”

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Posted 4 years ago

“Calendar is beautiful and was delivered in a very timely manner.”

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Posted 4 years ago

“Excellent quality and quick delivery. Thank you!”

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Posted 4 years ago

“I'm not sure what I expected, and I was super excited to order from here for forever because of all the pretty options for notebooks, but...the planner I received was the leopard, daily planner. The quality of the paper I was a little surprised with. It is very thin and the thin, light pen I was using I can't even use because it bleeds. I have to use a pencil with this paper. Also, the quality of the outside material seems cheap to me? I didn't get the foiled so i'm not sure if that seems or feels better. Maybe it's the print that makes it look cheap but it doesn't look high-end like i thought these would be. I know there is a ton of great reviews but i really don't think me putting my name on this and the quality of the product was worth 36$ (including shipping). I probably wouldn't purchase from here for planners again, maybe a notebook, but i can find just as cute notebooks in marshalls, tjmax or on amazon. Super unfortunate because i love all of the patterns on this website, but i just didn't feel or see the quality I thought I'd receive.”

Helpful Report

Posted 4 years ago

Hi there - I am so sorry that your planner was delivered in this condition, this is not up to our usual standards at all! If you can contact us on support@papier.com, myself or one of my colleagues will be able to help with a resolution here. Best wishes and apologies again, Alicia :)

Posted 4 years ago

“Beautiful designs and great quality card used. The photo prints are classy unlike some of the other online card retailers. Very fast delivery too.”

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Posted 4 years ago

“My planner came damaged. When I open the first page it looks ripped on the binding. For $40, very disappointing. Beautiful writing on outside minus the wrinkle in the book binding. Fast delivery.”

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Posted 4 years ago

“brilliant quality”

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Posted 4 years ago

“Fab quality and arrived quickly.”

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Posted 4 years ago

“Quality product, great service. I would recommend and will definitely use them again.”

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Posted 4 years ago

Thank you so much for your review! Looking forward to seeing you again soon! Best wishes, Alicia :)

Posted 4 years ago

“So cute!! Loved the thank you notes! Will definitely order agin”

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Posted 4 years ago

“Great value for money, my photo book was a lovely gift for my husband. I found it easy to use the auto-full to put it together. The delivery was quick and it was nicely wrapped. I will definitely use Papier again over their competitors.”

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Posted 4 years ago

“Great product, great service. Would highly recommend and will definitely use them again”

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Posted 4 years ago

“I got a note pad and cards for my wedding and I love it!”

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Posted 4 years ago

“I'm just in love with the moving announcements I ordered. The "Neighbourhood" design is gorgeous, the ink and paper quality are great, and the package arrived earlier than expected. I can't wait for our loved ones to open their envelopes and see this flatcard. We're even keeping a copy for ourselves as a keepsake!”

Helpful Report

Posted 4 years ago

Papier is rated 4.6 based on 17,430 reviews