Papier Reviews

4.6 Rating 17,455 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the lined notebooks a lot, I use them for journaling and university work. I do wish there were more designs :)”

Helpful Report

Posted 2 years ago

“Came earlier in the mail than when it said it would. Packaging was beautiful and well done. Journals are lovely.”

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Posted 2 years ago

“Horrible quality, pages and cover arent lined up properly. Waste of money”

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Posted 2 years ago

We're sorry to hear that! Please send over a photo of the issue to support@papier.com and we'll be happy to resolve it for you. Papier Customer Service Team

Posted 2 years ago

“Excellent products at reasonable prices and quick shipping. I love being able to personalize stationery products.”

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Posted 2 years ago

“Love the design and all the organisation options.”

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Posted 2 years ago

“Love both of my custom sets of stationary.”

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Posted 2 years ago

“After submitting the order, I noticed a typo and began to panic! I immediately contacted Papier through the online chat and within a minute, the order was canceled so that I could correct the mistake. I love the quality of the print and paper. Love, love, love.”

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Posted 2 years ago

“Paper is thin, pen leak through.”

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Posted 2 years ago

“I ordered a wedding guest book on 23rd May. I was told it was dispatched on 28th May. Currently on 11th June and it still hasn’t been delivered. The Royal Mail tracking says the item is still to be received. Unfortunately this isn’t my first review of Papier being so slow and sadly I am unlikely to order again knowing that the service is so slow.”

Helpful Report

Posted 2 years ago

I'm so sorry to hear about the delivery trouble here, Dan! I've just reached out to you via email to arrange a solution. Papier CS Team

Posted 2 years ago

“Beautiful, high quality notebooks!”

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Posted 2 years ago

“I was really surprised by the size of the notebook and the quality of the papers. It is definitely worth the value. I only wish that Papier starts doing “spiral plain notebooks”. As there is only lined options for the spiral type of paper. Thank you”

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Posted 2 years ago

“Very well received gift! High quality shipped quickly. Will definitely order from this company again.”

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Posted 2 years ago

“Lovely quality products”

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Posted 2 years ago

“Super disappointed by the quality of my order. Edges totally mismatched, appearing quite cheap.”

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Posted 2 years ago

“I buy a mid-year planner every year and I love how they look on my shelf all together. I love being able to personalize with my initials \ name and quote. Wish I had just a lliitttlle more room sometimes. Shipping is fast. This year I got matching stationary and I love it. Thank you!”

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Posted 2 years ago

“We ordered two photo books and they are beautiful. The quality of the print and the paper is excellent. Unfortunately the top corner of the spine of one of the books was slightly damged so may be packaging can be looked at.”

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Posted 2 years ago

“I always love my papier products, the notebooks and diaries are incredibly designed and well made. I find any excuse to write in them just to experience the joy of being at one with my beautiful books. I’d love to see more designs such as edgier/ gothic/ witchy and nature based with pumpkins/ toadstalls/ frogs etc. that would be my dream!”

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Posted 2 years ago

Thanks for the lovely feedback, Rosie - I'll definitely pass on your ideas to our creative team for future designs! Papier CS Team

Posted 2 years ago

“Great service and choice of designs which adds to the pleasure of being able to send somone a vrry personal message which is simply nice to look at and to receive.”

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Posted 2 years ago

“The best journals ever!!! I’ve purchased 4 and can’t wait to order more.”

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Posted 2 years ago

“Things I liked: the quality and appearance of the stationery I ordered. The product received was exactly as it appeared on my computer. What I didn’t like as much: the envelopes were plain white and so didn’t match the stationery. There was no option for coordinating envelopes.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Fran, and I'm so glad to hear you were pleased with your stationery! Regarding the envelopes, please feel free to reach out to support@papier.com with photos of the items received so we can look into this further for you. Papier CS Team

Posted 2 years ago

Papier is rated 4.6 based on 17,455 reviews