Papier Reviews

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I buy a mid-year planner every year and I love how they look on my shelf all together. I love being able to personalize with my initials \ name and quote. Wish I had just a lliitttlle more room sometimes. Shipping is fast. This year I got matching stationary and I love it. Thank you!”

Helpful Report

Posted 1 year ago

“We ordered two photo books and they are beautiful. The quality of the print and the paper is excellent. Unfortunately the top corner of the spine of one of the books was slightly damged so may be packaging can be looked at.”

Helpful Report

Posted 1 year ago

“I always love my papier products, the notebooks and diaries are incredibly designed and well made. I find any excuse to write in them just to experience the joy of being at one with my beautiful books. I’d love to see more designs such as edgier/ gothic/ witchy and nature based with pumpkins/ toadstalls/ frogs etc. that would be my dream!”

Helpful Report

Posted 1 year ago

Thanks for the lovely feedback, Rosie - I'll definitely pass on your ideas to our creative team for future designs! Papier CS Team

Posted 1 year ago

“Great service and choice of designs which adds to the pleasure of being able to send somone a vrry personal message which is simply nice to look at and to receive.”

Helpful Report

Posted 1 year ago

“The best journals ever!!! I’ve purchased 4 and can’t wait to order more.”

Helpful Report

Posted 1 year ago

“Things I liked: the quality and appearance of the stationery I ordered. The product received was exactly as it appeared on my computer. What I didn’t like as much: the envelopes were plain white and so didn’t match the stationery. There was no option for coordinating envelopes.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Fran, and I'm so glad to hear you were pleased with your stationery! Regarding the envelopes, please feel free to reach out to support@papier.com with photos of the items received so we can look into this further for you. Papier CS Team

Posted 1 year ago

“Great company. Easy to use website, sensible pricing and lovely products. The photo card I ordered was top quality. Excellent service, thoroughly recomment”

Helpful Report

Posted 1 year ago

“I love papier and buying my academic journals from them! It’s my second year buying one and I love how I can customise it (and id love if I could have more customisation like adding photos or changing colours of the inside / spiral rings !) great quality and really easy to use.”

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Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Never received my order for the wedding - the replacement order also never arrived. Neither Royal Mail or DPD ever received the items from the printer which they showed proof off. Clearly they take the money and don’t produce the goods. Offered £30 compensation the day of the wedding by which time it was so late to get a replacement we had to make do with items we found on amazon which weren’t matching or personalised. No phone number to discuss the situation with - only an email - terrible customer service.”

Helpful Report

Posted 1 year ago

I'm so sorry for the negative delivery experience here! I can see Sian has refunded the missing order in full and applied £30 credit to your Papier account as a further apology. We are committed to improving our processes to prevent such issues in the future and really appreciate your feedback. Papier CS Team

Posted 1 year ago

“We recieved a personalized free sample for our Save the Date and glad we checked. The quality of the picture was poor. The picture was not crisp. It almost looked blurred. Colors looked muted. The black font was more like grey. The picture was not centered correctly, which was the worst thing probably. Would not have wanted my loved ones to recieve something like that.”

Helpful Report

Posted 1 year ago

Oh no, so sorry to hear this! Please feel free to reach out to support@papier.com with photos of the item received so we can look into this. Papier CS Team

Posted 1 year ago

“I love my Papier diaries, from the designs to the layout to the beautiful packaging. I don't think I'll ever be without one, and I've got a few friends in on the Papier appreciation club too!”

Helpful Report

Posted 1 year ago

“I love the brand and unique designs , everything looks and feels luxuryous”

Helpful Report

Posted 1 year ago

“Ordered notecards because I loved the wave design. Unfortunately, the cards were not trimmed evenly and the border was not equal on all sides. Additionally, the card stock was cream colored, but the cards came with white envelopes rather than matching the stock color. It was disappointing; all in all the stationary looks like I produced it myself instead of a professionally printed job.”

Helpful Report

Posted 1 year ago

So sorry to hear this! Please could you pop over photos of the items received to support@papier.com so we can arrange a solution for you? Papier CS Team

Posted 1 year ago

“Absolutely gorgeous! Couldn’t be happier with my purchase. Beautiful quality and super easy to navigate the personalisation section on the website. Can’t wait to have it on display at my wedding!”

Helpful Report

Posted 1 year ago

“I previously ordered save the dates from Papier which were amazing quality, and I will be ordering the matching wedding invitations too. When the sample I ordered got lost in the post, Danielle was really helpful in responding quickly and ensuring that a replacement order was placed - thank you Danielle!”

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Posted 1 year ago

“We bought personalized planners for all my daughter’s friends for HS graduation gifts. Absolutely beautiful”

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Posted 1 year ago

“Great quality, fantastic service. I was worried it wouldn’t arrive in time but actually came quicker than stated. Really happy! Highly recommended!!”

Helpful Report

Posted 1 year ago

“I love papier journals, both guided and lined! I have alway too many to count, but they’re so nice and I love that they’re all the same size and stack wonderfully together. The patterns are SO cute as well.”

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Posted 1 year ago

“I saw this recipe book and knew it was the perfect gift for my future daughter-in-law! The flower design is beautiful! I’m so excited to write in some family recipes for her to have for years to come. Very timely replies from the company for a few questions I had. Fast shipping and wrapped and packaged with such care. Highly recommend !”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,441 reviews