Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.61

4.6 Rating 17,311 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, love the cards, the colour and the design, and the speedy service”

Helpful Report

Posted 1 year ago

“Laura was fabulous!!! She helped me with the final touches for a special photo book I was putting together for my father's 70th. She went above and beyond and was so patient. She gave positive feedback and was able to provide me with suggestions that helped me get the best outcome for the book. I highly recommend Laura !! Nicole was super helpful and prompt with her answers. She gave great customer service and was very kind.”

Helpful Report

Posted 1 year ago

So happy to hear this, Olivia! I'll certainly pass this on to Laura & Nicole! Papier CS Team

Posted 1 year ago

“My favorite agendas! My only complaint is the monthly calendar is not at the beginning of the weeks of the month pages! I have to create tabs to easily find them.”

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Posted 1 year ago

“Excellent customer service and product”

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Posted 1 year ago

“I am so glad that I discovered Papier, I go through a lot of journals as I have severe depression and anxiety and it helps to write things down and these are the most beautiful journals, notebooks and diaries I have ever seen. The quality is first class and I haven’t bought a notebook or diary from anywhere else since I found Papier.”

Helpful Report

Posted 1 year ago

“Lovely selection of stationery it’s hard not to just buy everything!”

Helpful Report

Posted 1 year ago

“Such a lovely, unique, selection of card designs and super easy to use (even when on holiday when I had forgot to send an important card)”

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Posted 1 year ago

“Very professional, great quality, great price.. top of market”

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Posted 1 year ago

“Thank you for the gorgeous invitations! They exceeded our expectations and added an extra touch of elegance to our wedding.”

Helpful Report

Posted 1 year ago

“The website is difficult to navigate I would have far rather have spoken to a member of staff to help design the invitations . Frustrating experience. However lovely quality once received.”

Helpful Report

Posted 1 year ago

Hi there, we're sorry to hear you had trouble with the website! Do hop on to live chat with one of our team or send us an email to support@papier.com if you have questions about any future orders! Papier Customer Service Team

Posted 1 year ago

“So amazing! It turned out perfect!”

Helpful Report

Posted 1 year ago

“I love papier! the planners are amazingly crafted and great quality. The layout inside is what makes them my staple planner that I couldn't live without.”

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Posted 1 year ago

“My go-to for all stationery and journaling needs!”

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Posted 1 year ago

“Great quality. Fast delivery.”

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Posted 1 year ago

“This is the second time we ordered from this company. We ordered two wellness journals in the past and a recipe journal most recently. We are so pleased with the quality. They are well made journals. The name customization is beautiful. These are keepsakes. I’m recommending this company to everyone I know.”

Helpful Report

Posted 1 year ago

“We used Papier for our wedding stationary and it all looked beautiful! When our first table plan and order of events arrived it was severely scratched and the wedding was a week away. The Papier team got back to me immediately and sent out a new table plan and order of events as soon as they could. They arrived in time and were stunning, thank you for your quick response with this. I would recommend their stationary to everyone!”

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Posted 1 year ago

“i've bought a few products now from papier and i continue to do so because the designs and quality of the stationary is excellent.”

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Posted 1 year ago

“Danielle helped by filling in my order and it was delivered quickly. I had made a mistake on my first order and credit was given so I did not have to pay twice Which was extremely generous of Papier”

Helpful Report

Posted 1 year ago

“I love the mid-year planners! There is a new format this year. The 2023 version had 2 strings, which i got quite used to. The 2024 version only has one. I need 2 bookmarks!! That is why I only gave a 4 star review instead of 5. Im not sure I like the new format, and already know I like 2 bookmarks at minimum for this book. Other than that Papier is awesome!”

Helpful Report

Posted 1 year ago

“We were thrilled with the photobook we received! The quality of the paper and the layout were both stunning. It was exactly what we were looking for, and we couldn't be happier. I would highly recommend it to anyone looking for a high-quality photobook.”

Helpful Report

Posted 1 year ago

Papier is rated 4.6 based on 17,311 reviews