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Papier Reviews

4.6 Rating 17,441 Reviews
90 %
of reviewers recommend Papier
4.6
Based on 17,441 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Read Papier Reviews
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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 1 star review on 27th May 2026
Anonymous
Papier 2 star review on 21st December 2025
Anonymous
Papier 1 star review on 19th December 2025
Anonymous
Papier 5 star review on 27th May 2025
Anonymous
Papier 5 star review on 27th May 2025
Anonymous
Papier 5 star review on 24th May 2025
Maans
Papier 5 star review on 24th May 2025
Maans
641
Anonymous
Anonymous  // 01/01/2019
Absolutely adore Papier. I’m a bit of a scatterbrain and require tools and aides for organisation, I need lists, reminders, they must be written down, notes on the phone hold no sway over my subconscious. I’ll ignore an electronic reminder faster than I hit snooze on an alarm. The gorgeous designs and personalization offered by Papier makes these tasks a joy to undertake. When I make a note in my Papier diary it feels personal, it speaks to my tastes and interests, feels important and I almost look forward to reminders of the mundane.
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Posted 2 years ago
Delighted with the cards I got as a present for my granddaughter. AV
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Posted 2 years ago
Quality card - super print and nice heavy paper used, will definitely use again
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Posted 2 years ago
The finished product was better than I had imagined. It arrive so quickly after completing the purchase. The book was slightly bigger than I thought (I didn't measure it first) which was an added bonus as all the photos were larger than expected. Quality is excellent. My only niggle (hence 4/5 stars) is that my second draft didn't automatically save. I was sharing the link with my daughters and they could only see the first draft. So I had to start all over again. Adding the photos is easy, looking at the page layout and changing them around is a doddle. Will definitely use again but will be careful to ensure that the drafts are saved. Papier customer service was helpful but, because I had started again, I didn't pursue a further search to see if we could retrieve the second draft
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Posted 2 years ago
Great quality product
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Posted 2 years ago
One of the best notebooks around. Perfect for watercolours. Wonderful for writing. And the covers are a delight. Have ordered many.
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Posted 2 years ago
Papier is my go to choice for chic looking personalised cards (without the cheesieness!)
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Posted 2 years ago
Sooo disappointed I had to use Chrome as a browser. I don’t like Chrome because of the usage tracking they do. This is not clearly stated in the home page. A courtesy call to ask if I intended to include the same pic twice would have been helpful and nice, though editing is truly my responsibility.
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Posted 2 years ago
Hi Tracey, we're sorry to hear you were disappointed! Thank you so much for taking the time to leave us valuable feedback. Papier Customer Service Team
Posted 2 years ago
I like the cards but need to be able to choose when they are sent
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Posted 2 years ago
Hi Andrea, thank you for your review! Once you add a greetings card to your basket there is an 'edit' button next to the dispatch date. This will allow you to choose when the card will be sent, I hope this is helpful for your next order! Papier Customer Service Team
Posted 2 years ago
Exquisite dreamy company - thank you for existing
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Posted 2 years ago
10-10 recommend this website created the most beautiful wedding album
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Posted 2 years ago
Disappointed by the print quality. Ink saturation was low with the border turning out grey rather than black in some areas. Printed as if I did this at home with a low ink cartridge.
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Posted 2 years ago
Hi Keith, we're so sorry to hear your order had a printing error! Please send some pictures of the issue over to support@papier.com and we'll be happy to resolve it for you. Papier Customer Service Team
Posted 2 years ago
I ordered a notebook for a friends birthday, delivered to her house. It arrived with another notebook with cuckoo bananas red elisabeth printed on the front. Luckily her name isn’t elisabeth.
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Posted 2 years ago
Hi Julia, we're sorry to hear about the mix up, that's not up to our usual standards at all! I have sent you over an email so we can resolve this and make sure your friend has the correct notebook! Papier Customer Service Team
Posted 2 years ago
It was so easy and fun to put together an album of pictures as a gift for someone. It turned out great!
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Posted 2 years ago
I’ve only ordered one product, the delivery time was good, but apart from that it wasn’t as high quality as I had hoped. The picture quality wasn’t great (resolution wise), and the edges of the book were slightly dented in. Just wasn’t what I had pictured. I think the website design and branding leads you to think the product is slightly higher quality than it is.
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Posted 2 years ago
Hi Katie, we're sorry to hear that! Please can you send over a photo of the dent to support@papier.com so we can resolve this for you? If it looks like a printing error has occurred on the photos please send over some pictures of these too and we'll be happy to take a look for you. Papier Customer Service Team
Posted 2 years ago
Lovely framed picture
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Posted 2 years ago
The most accessible and customisable journals and notebooks on the market in Britain and abroad. Papier journals allow you to customise your books for a very personal touch that just elevates your work. A wide range of colours, designs and styles that can fit any need. I scoured the internet for customisable journals and found no one that comes near Papier for choice, style and especially affordability.
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Posted 2 years ago
Papier is a good facility that delivers .
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Posted 2 years ago
Perfect moments for a special day
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Posted 2 years ago
good quality card with quick delivery - personalisation options are a bit limited though would be nice to have slightly more freedom with the templates provided.
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Posted 2 years ago
Papier is rated 4.6 based on 17,441 reviews