Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use to personalise and quick delivery- have used Papier several times and loved the results each time”

Helpful Report

Posted 2 years ago

“Great quality and lovely design!”

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Posted 2 years ago

“Such a beautiful product! Everything from the design to the wrapping and delivery”

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Posted 2 years ago

“Love my new journal so much!”

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Posted 2 years ago

“excellent service, I appreciate that Papier kept me updated on my order and new deals. I loved the box, the note, and the notebook (obvi)”

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Posted 2 years ago

“Easy site to navigate. Order arrives quickly. Delighted with the quality”

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Posted 2 years ago

“I absolutely love my planner! The paper is thick enough to make sure pen/marker does not bleed through. I also love how you can personalize the cover. Seriously the cutest ever!!”

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Posted 2 years ago

“Excellent service! Our wedding invitations and table cards are even more beautiful than we imagined. We chose Bibi as the flowers are very similar to my bouquet; the colours are beautifully clear and detailed and the quality of the card is excellent. A great service experience and highly recommended.”

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Posted 2 years ago

“Great quality, good customer service, fast delivery. Would highly recommend. I found the website and checkout process a bit confusing but was very happy with the final product.”

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Posted 2 years ago

“Very slay planner”

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Posted 2 years ago

“Papier products are quality products. The service I have received has been personal and exceptionally helpful.”

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Posted 2 years ago

“I love the selection of different styles of card, so easy to persnalise and then having the option of adding a small pressie is really useful. Great service all round.”

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Posted 2 years ago

“Beautiful quality journal! Practical and not overwhelming. Just don’t waste your $$$ on the pen.”

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Posted 2 years ago

“ordered the book for a friend’s bday and she loved it! book quality 10/10. also got delivered earlier than expected.”

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Posted 2 years ago

“Shipping took a bit longer than I expected but I received the package in time. Spent $18 on a pen that doesn’t work well, though. Stationery was beautiful.”

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Posted 2 years ago

Hi Ashley, we're sorry to hear that, we're always happy to replace any faulty items! We've sent you over an email so we can sort this out for you. Papier Customer Service

Posted 2 years ago

“I wish I could give more stars! I love the quality and personalization of my Papier notebooks and journals.”

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Posted 2 years ago

“Shipping took over a month.”

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Posted 2 years ago

Hi, we're so sorry to hear this order was delayed, of course that's not up to our usual standards! I can see Josh has processed a shipping refund by way of apology, just let him know if we can help further! Papier Customer Service Team

Posted 2 years ago

“Have used Papier for all my wedding needs so far and have absolutely loved them. From Save the Dates to Wedding invites and all the small things within, could not recommend enough. I love how they allow you to personalize a sample, so many places don’t have that & it made ordering so much easier because you knew exactly what you were getting.”

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Posted 2 years ago

“Very quick delivery, brilliant designs but when using the personalised card option the print of images isn't particularly clear and crisp”

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Posted 2 years ago

“For the most part I love your products but I was disappointed when I ordered the large spiral notebook. I thought it came in a hardcover but only a soft one and for the money I really didn’t think it was worth it. Wish you made a large hardcover notebook- something that was sturdier for the price.”

Helpful Report

Posted 2 years ago

Papier is rated 4.6 based on 17,429 reviews