Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,408 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasing first purchase from initial ordering online (a good selection of choices) to receiving my order. My diary is hardback with good quality pages. I like the extra monthly planner pages at the front and spare pages at the back. The pattern is as crisp as it appeared online but only a minor niggle.”

Helpful Report

Posted 1 year ago

“Very happy with my product I ordered and love the design!”

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Posted 1 year ago

“Fabulous quality but expensive!”

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Posted 1 year ago

“I had a problem with personalised diary, I didn't want to put anything in, but you auto filled with a random name. Suggest you don't have any auto fill name to avoid this”

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Posted 1 year ago

“great diaries”

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Posted 1 year ago

“Very cute, and I think I'll get a lot of use out of it, but I do wish that various sections were tabbed for easier access and that the covers were a bit sturdier. Something between the hardcover and the actual cover, which feels quite flimsy. I'm pretty sure it'll get very beat up in my bag.”

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Posted 1 year ago

“Good journals, a bit pricey though.”

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Posted 1 year ago

“My book is beautiful and will make a great addition to my kitchen. I was bummed the pen was broken though and doesn’t work I had to toss it (but was very pretty)”

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Posted 1 year ago

“The journal is of good quality. The pages are not too thick but do not transfer the tint of pen or markers. The only issue is that I asked for a personalized name at the front, and it was without the name.”

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Posted 1 year ago

“Notebook was amazing. Only one small problem with packaging is thay it could be a bit thicker as it was damaged when arrived due to dog bite through packaging to notebook”

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Posted 1 year ago

“I like your products. Lovely choices & like that the products can be customised”

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Posted 1 year ago

“I like the color and notebook a lot. One piece of feedback would be to have the month t a glance and monthly goals at the beginning of each section by month and have tabs so I don’t have to switch between three places.”

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Posted 1 year ago

“I liked my paper but it would have been helpful if you mentioned what capacity the boxes held.”

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Posted 1 year ago

“I love these planners and buy one every year. They’re always so beautiful and well-made. I did deduct one star for this year because it’s the first year the Papier logo is on the front near your name and you cannot take it off. I feel that detracts from their old-world charm and personalization and there is already a prominent logo on the back.”

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Posted 1 year ago

“My wellness journal arrived more than a week later than estimated. However, customer service was good with refunding the shipping fee for this delay. This was nice but what was upsetting was that the wellness journal that I received was not the same as the one that I ordered. The inside is nothing even close to the one that is advertised when you click “look inside” on the website. After talking with customer service they have offered to completely refund my order as there was reportedly a printing error with my item. I appreciate the great customer service!”

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Posted 1 year ago

“Beautiful products”

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Posted 1 year ago

“My purchase was a gift. The packaging was very nice.”

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Posted 1 year ago

“Recently, I received my Papier planner, and I love the cover design and I also love how organized the planner was laid out. My only complaint is that the notes for each month are way in the back of the planner meaning I have to flip back and forth to write out my plans for each month. Otherwise it is a very nice planner and very well done!”

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Posted 1 year ago

“I love my Papier yearly planners and last ordered in 2022. When I placed my order for my 2025 planner, I anticipated minimal changes as the website didn’t reflect much difference in planners of prior years. Upon receiving my 2025 planner, the daily spaces to write in were smaller and the calendars were labeled with an abundance of holidays, etc. It would be a great option to omit holidays, etc. on the monthly calendar portion of the planner as it takes up space. If customers could also be afforded more space in the daily sections, it would be beneficial and more appealing for future purchases.”

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Posted 1 year ago

“The book is super cute and came in perfect condition! Only thing is shipping took over a month :(”

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Posted 1 year ago

Papier is rated 4.6 based on 17,408 reviews