Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,429 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,429 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

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Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money. I purchased these wedding albums as gifts for our parents and they absolutely loved them. The wedding album was bigger than I thought it would be, excellent layout and clarity of images. So pleased, thank you.”

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Posted 4 years ago

“Ordered a desk diary as a Christmas present for my wife, I was able to personalise the cover. Excellent quantity and well worth the money .”

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Posted 4 years ago

“A beautiful, high quality diary delivered on time and with no problems. A very well received gift.”

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Posted 4 years ago

“Very happy good quality arrived on time good price”

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Posted 4 years ago

“The planner is just okay. For a $26 planner plus shipping, my expectations were high. The pros - the customization came out perfect and the cover/paper quality feels good. The cons - inside front cover came with weird stains (pictured) and there was black ink on the sides of the pages (pictured). I also saw the previews of the layout and it’s my own fault for not looking further into it. I would have preferred to have the each monthly view correspond to the daily view with that month’s goals/important dates, ect. For example, have January monthly view first, followed by January goal/important date lists, then by the January daily view. To me that makes more sense then having them all grouped together. Just some things to consider before buying this planner.”

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Posted 4 years ago

Hi there - I am so sorry to hear you are not 100% happy with your planner, this is very unusual feedback! Please do contact us on support@papier.com and we can assist you further in resolving this issue. All the best, Alicia :) Papier CS Team

Posted 4 years ago

“This is an amzing product with wonderful ship times. Even in all the holiday chaos these came right on time. I have to lug mine around in whatever bag I’m using that day and it really holds up. The packaging is excellent and I will be reusing it for another project. Price was very good for what I paid for, quality paper to write on, line spacing and boxes to write in are perfect size.”

Papier 5 star review on 5th January 2022

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Posted 4 years ago

“I decided this year to order a diary that I actually liked the look of to motivate me to use it more... I am more than delighted with the one I order as my Christmas present to me from me. :D It's gorgeous with my name printed on it and with the crane design from the V&A. A little pricey but so worth it!!! AMB”

Helpful Report

Posted 4 years ago

“Received as a gift and initially was pleased with how attractive the diary was. Good quality and I can imagine if you plan to use the diary as a journal you would be very happy. However as a diary I find this sadly lacking! The diary contains none of the information you’d expect to see in a diary or even include bank holidays. I’ve looked at the website and see that the description does mention this, but as this was a gift, my husband wouldn’t have thought to check this. Who expects a diary with no date info? Week per view is good, but the diary entries don’t start until half way through the book! Lots of summaries! Also the hard cover makes writing in the diary difficult. This might soften up with use but I just find it very irritating! Sorry but won’t be purchasing again”

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Posted 4 years ago

Hi there - thanks very much for your review! I am so sorry to hear you are not 100% happy with your planner, this is very unusual! All of our planners and diaries contain no dates or holidays to be as inclusive as possible, as we ship worldwide to various countries with various religions and cultures - you are then welcome to add in any holidays and special dates which are specific to you :) Do let me know if you have any other questions at all on support@papier.com Best Wishes, Alicia

Posted 4 years ago

“The pens are horrendous. They look good and have a good weight on them. However, it’s very scratchy to write with and the ink does not flow well at all. Really disappointed”

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Posted 4 years ago

“Quick delivery and amazing quality cards. Have received so many compliments already. Will definitely order again!”

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Posted 4 years ago

“Beautiful products, and very easy to use website. Generous 'recommend a friend' scheme.”

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Posted 4 years ago

“Good gift ideas, lovely quality materials”

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Posted 4 years ago

“I bought a personalised, fabric covered notebook for my boss at Christmas. It arrived in plenty of time…she loves it!! Thank you so much!”

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Posted 4 years ago

“Great choice of products, easy to use website, high quality products.”

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Posted 4 years ago

“Loved the personalised notebook! Great quality and service. Huge choice too.”

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Posted 4 years ago

“Great product, fast dispatch! Thank you 🙏”

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Posted 4 years ago

“Easy to use, great selection of lovely cards, quick service and delivery.”

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Posted 4 years ago

“Excellent service quick delivery and superb goods x definitely recommend this company x”

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Posted 4 years ago

“I'm a little upset with the design of the planner I chose. I purchased the Rise and Shine, not sure if all planners are like this, but the way the months/different sections are organized is so disappointing. I prefer to have my months lined up all together with the monthly calendar view, to do lists/goals, and then the weekly view. But instead, this planner does the calendar view by each month and then the to dos/goals by each month and so on, which I find useless as you now would have to flip back through multiple sections just to find the right month (which I now have bookmarked which just takes away from the easiness of planning and writing stuff out.”

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Posted 4 years ago

Hi Toni - thank you for your review! I’m so sorry to hear you don’t like the setup of the 2022 diary! We originally developed our 2021 diaries in a different format due to consistent customer feedback on our 2020 diaries, asking for a clearer ‘month end’ setup in 2021 whereby months not finishing on a Sunday have the rest of the week on either side of the lists page, to allow for easier planning and simpler continuation month on month. Previously, our customers found that events in the second half of a week which fell over the end of the month were getting lost on later pages (after the list page), hence us making this change. The new setup gives you the option to plan your events and days either on the end of month week, or start of month week depending on your preference, and you can simply cross off whichever set you prefer not to use. However, following further feedback from customers regarding issues with this new format, we have reverted back to our original setup for our 2022 diaries. Apologies again for any disappointment caused and do let me know if you have any further queries. If you have any further queries, please do get in touch on support@papier.com Best Wishes, Alicia Papier CS Team

Posted 4 years ago

“Great products, fast delivery and beautifully packaged.”

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Posted 4 years ago

Papier is rated 4.6 based on 17,429 reviews